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Big Star Ford

Manvel, TX

Overview
Reviews
Vehicles
4.0
796 Reviews
We are Big Star Ford. You might expect a car company’s top priority to be cars, but not at Big Star Ford. To us, people are number one (though cars are still a close second). That’s why our favorite three words are We Hear You. They say so much without us having to say much at all. When we listen to our customers and put their needs first, quality vehicle selection, fair prices, reliable service, and a welcoming environment are all a given.
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17717 South Fwy

Manvel, TX

77578

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Showing 796 reviews

August 17, 2023

Knowable, fast and very efficient. The staff is very nice, positive and fast paced. Very effective More

by KJMILES83
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jacques Davidson
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August 17, 2023

Had to return car to have O2 sensor properly installed. Experience issue in the past.. More

by MSHADDOCK1
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Gregory
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August 17, 2023

Good job as always but it took over 2 1/2 hours before my truck More

by thomas.patterson1976
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Madison Spencer, Beth Patlan
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August 15, 2023

I’ll rate them when they finish the work on the Bronco. Parts on back order bad Major parts going out BAD. I HAVE NOTHING NICE TO SAY. DO YOU WANT ME TO SAY MORE?? More

by pcal73
Recommend Dealer
No
Employees Worked With
Kevin Butcher, Tim Jach
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August 14, 2023

Hassel-free experience, and friendly sales agents that assist you in your purchase rather than just sell you a car. Highly recommend this dealership. More

by morgan.mike86
Recommend Dealer
Yes
Employees Worked With
Jimmy Chen
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August 14, 2023

Alex is very helpful. He has gone out of his way to try and help us with everything to do with the car. He made our car buying experience painless. More

by fsang72
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Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alex De La Paz
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August 13, 2023

Appreciation Caring Dependable Friendly Gracious Hospitality Knowledgeable Reliable memorable Service Outstanding Trusted Accountability Customer Support Awesome More

by PY4969
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacques Davidson
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August 13, 2023

Salesman was diligent but seems to be lacking support. Salesman was told the truck had been serviced but the truck was low on oil. I took it to another dealer for service. More

by shandy.hale57
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Richard Juarez
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August 13, 2023

Great service and easy to work with. They worked to get deal at the right price and interest rate More

by chastataylor
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Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mark Labberton
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August 11, 2023

Started off a little bumpy but Jose followed up and called back a few times and finally made it happen. 👍🏽 More

by chrisherron281
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jose Santillan
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