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Big Star Ford

Manvel, TX

Overview
Reviews
Vehicles
4.0
796 Reviews
We are Big Star Ford. You might expect a car company’s top priority to be cars, but not at Big Star Ford. To us, people are number one (though cars are still a close second). That’s why our favorite three words are We Hear You. They say so much without us having to say much at all. When we listen to our customers and put their needs first, quality vehicle selection, fair prices, reliable service, and a welcoming environment are all a given.
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17717 South Fwy

Manvel, TX

77578

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Showing 796 reviews

August 02, 2023

Big Star Ford was able to fit me in on a busy afternoon to address my scheduled maintenance on my F-150. My representative was kind and apologetic about going a few minutes beyond the time she had stated t More

by CoopT
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marion Chiaramonte, Service Advisor
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August 02, 2023

Great people Will always go there to buy a car sales person was fantastic guy More

by re.edw4855
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alfred and Buzz
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August 02, 2023

My service advisor Renee was great! Will continue to come back for all my cars maintenance needs. More

by a_hernandez28
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Renee Troncoso
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August 02, 2023

Non-permanent vehicle, low water, no security，Non-permanent vehicle, low water, no security，Non-permanent vehicle, low water, no security。 More

by BEARGUO.GGC
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jimmi cheng
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August 01, 2023

Anthone and team were fantastic to work with! Great service, great car! Big Star earned my business. More

by amark
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Anthone Cavness
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August 01, 2023

Everyone was very informative and very professional. Never got the impression that anyone was in a hurry. More

by haroldhill99
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Richard A. Juarez
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July 31, 2023

First of all My service advisor was awesome, and mechanic was very helpful with the video explaining issues. Thanks for an awesome service. More

by demetrus.williams
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
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July 30, 2023

Acknowledgeable, excellent Customer Service, respect customer time. Determine the best solution for an automotive problem More

by JORDANMARCELLUS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Renée Troncoso
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July 30, 2023

Horrific service, damaged alternator by lying that it was drivable but did not inform that car needed water More

by s.fowlkes1017
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ian Sellars
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July 30, 2023

Renee and team were fantastic! Big Star came through KP was so helpful! Great Service! More

by Lorraine Wright
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Renee and KP
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