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Big Star Ford

Manvel, TX

Overview
Reviews
Vehicles
4.0
796 Reviews
We are Big Star Ford. You might expect a car company’s top priority to be cars, but not at Big Star Ford. To us, people are number one (though cars are still a close second). That’s why our favorite three words are We Hear You. They say so much without us having to say much at all. When we listen to our customers and put their needs first, quality vehicle selection, fair prices, reliable service, and a welcoming environment are all a given.
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17717 South Fwy

Manvel, TX

77578

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Showing 796 reviews

July 25, 2023

This was the easiest transaction I have had buying a vehicle. The entire pre-owned team was straight forward. Alex was great to deal with during all of this. More

by dkg1495
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Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alex Delapaz
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July 25, 2023

Renee Troncoso is amazing, she always manages. to outdo herself. Great customer Service. She Awesome, hold on to this one!!! Thank you, Robert More

by RLOZA
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Renee Troncoso
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July 25, 2023

Everything went smoothly everyone was pleasant even when I was looking at a new Bronco the salesman came right out to help More

by nellums.v
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Workmanship
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Recommend Dealer
Yes
Employees Worked With
David and Mark
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July 24, 2023

Richard J. was great to work with and had exceptional customer service! Would recommend to friends and family! More

by Eric R
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Recommend Dealer
Yes
Employees Worked With
Richard Juarez
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July 23, 2023

Renee did a wonderful job she is truly an asset to your company and does a good job. More

by tadlockj0
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Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Renee
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July 22, 2023

Richard is a great salesman made the truck purchasing process very easy. Will definitely recommend to friends! More

by jasonaxelson72
Recommend Dealer
Yes
Employees Worked With
Richard
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July 22, 2023

It was a pleasure to work with Richard, my salesman. However, the finance dept. was a torture chamber. I hate every second in there. I want to buy a car, not the garbage option that you try to sell me. More

by hvpham
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Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Richard
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July 21, 2023

Rene set us up this morning and was very pleasant, we forgot to mention we needed the truck inspected and Rene was more than happy to get it done. When we paid she had cupcakes there for us. It was a goo More

by Mcbock44
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rene
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July 21, 2023

Great service was able to buy a truck as my first time purchase and everything went well. Jose told me everything I needed to know and more. More

by ronaldcruz71374
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Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jose Santillan
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July 20, 2023

I had a rocky start to my truck purchase but due to the diligence of my salesman, we go through it and successfully bought the truck. The initial interaction was not smooth but Jose followed up and cal More

by chrisherron281
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Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jose and Blair
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