Big Star Ford

Excellent Everyone was very welcoming when we arrived. We met with Bryan, our salesman, he was very knowledgable about the vehicle we were interested in. He mad Everyone was very welcoming when we arrived. We met with Bryan, our salesman, he was very knowledgable about the vehicle we were interested in. He made the process of purchasing and trading in my vehicle very easy. I would highly recommend this dealership and Bryan to anyone looking to purchase a new Ford! More

Pleasant, wonderful experience They worked with us and got us what we needed to walk out with a new car! A dealership that will work with you on a price is where I like to go and Bi They worked with us and got us what we needed to walk out with a new car! A dealership that will work with you on a price is where I like to go and Big Star definetly worked with us! More

Good service Great salesman but financing took a while longer than I thought it should. The salesman was to the point t as I requested. I thought Justin did a grea Great salesman but financing took a while longer than I thought it should. The salesman was to the point t as I requested. I thought Justin did a great job. More

Was a nice car buying experience. Justin Richard was a great salesman. Very knowledgable and made buying my new truck easy and enjoyable. Will definitely refer family, friends, and c Justin Richard was a great salesman. Very knowledgable and made buying my new truck easy and enjoyable. Will definitely refer family, friends, and customers over to Justin and Big Star Ford. More

apprehensive buyer I had an 18 year old car and didn't want a car note. Cody helped me through this process. He was patient and great, accommodating my budget and allev I had an 18 year old car and didn't want a car note. Cody helped me through this process. He was patient and great, accommodating my budget and alleviating my fears! I will recommend him to anyone who needs a new car More

sucks This is my 8th new car and the worst time , I had Rhino lining installed by the dealer It peeled up in less than 2 weeks. I bought the truck XLT F350 This is my 8th new car and the worst time , I had Rhino lining installed by the dealer It peeled up in less than 2 weeks. I bought the truck XLT F350 Diesel dually nothing was done on the truck right. #1 bed liner was not Rhino and started peeling in the first 2 weeks I drove the truck. #2 No prep work on the truck tape glue 8'' long on windshield. # 3 Big Star ford did not send my title info and money to Michigan as of 5/2/2016 temp plates run out 5/17/16,,,,No one will return my calls and puts me on hold for 40 min's now ...By the way FordmotorCo. asys they can't do anything once they sell the auto's to the dealers More

Excellent Experience with BigStar Ford! I have nothing but praise for Big Star Ford. Derek Frank is an excellent salesman. He shot straight with me and found the F150 I was looking for. I have nothing but praise for Big Star Ford. Derek Frank is an excellent salesman. He shot straight with me and found the F150 I was looking for. Daniel Parker made the financial process a breeze. He explained in clear terms all the money aspects. More

Man of few words Bryan our salesman was very helpful and honest. He was able to find the exact truck we were looking for, and made an exceptional deal on the truck. W Bryan our salesman was very helpful and honest. He was able to find the exact truck we were looking for, and made an exceptional deal on the truck. Were're very happy . Thanks again Tim More

2016 Ford F250 Our salesperson, Ernie was excellent. He was also extremely accommodating while we waited. The finance team and everyone we dealt with were very profe Our salesperson, Ernie was excellent. He was also extremely accommodating while we waited. The finance team and everyone we dealt with were very professional. This is our second vehicle purchase from Big Star. More

Justin Richards is the Star in Big Star I was a Chevy man, until Justin Richards Went the extra mile in putting me in my 2016 Xlt ford Truck. The Dealership worked with my Trade in and I d I was a Chevy man, until Justin Richards Went the extra mile in putting me in my 2016 Xlt ford Truck. The Dealership worked with my Trade in and I don't know how, but they paid off my old loan, and gave me a great deal/price on New truck. The experience was seamless and I have never had ( six trucks ) the experience in such a short process ( two hours total) . I will only buy vehicles from Big Star, and recommend talking with Justin Richards before choosing next vehicle. More