Big Star Ford

Love the car We love our Juke! It was as advertised and it was ready to go when we arrived. The process from start to finish was very well organized We love our Juke! It was as advertised and it was ready to go when we arrived. The process from start to finish was very well organized More

Improving but with a ways to go I am what’s commonly known as a difficult customer. I have a quick temper, am not afraid to be rude and don’t trust people. The reason I’m providing I am what’s commonly known as a difficult customer. I have a quick temper, am not afraid to be rude and don’t trust people. The reason I’m providing this information is to give context to my observations on Big Star Ford’s performance. My service rep was a man named Scott. Great guy. Answered my questions and was quick to respond to any problems I saw. I plan to work with him on any future repair needs I have. The mechanical work is always good. I’ve had truck serviced there 3 times and have never had to go back. Not being a mechanic the only way I can tell if something’s fixed is if it doesn’t cause any more problems. One word of caution is that you should always question the bill before they ever start work. When I say question the bill I mean both the cost and need. With every repair shop I’ve ever worked with there has been patterns to they’re charges and Big Star is no exception. They are, after all, in business to make money. That said, I plan to keep using them. More

Awesome Sales experience Cody was my salesman.. He did a awesome job!! I'll definitely be back , he took very good care of me And honestly it was the best car buying experi Cody was my salesman.. He did a awesome job!! I'll definitely be back , he took very good care of me And honestly it was the best car buying experience I've had. More

quick and helpful I saw this car online and scheduled a test drive. Cody was quick to set it up on time. As soon as i walked in Cody was there to assist in my purchase I saw this car online and scheduled a test drive. Cody was quick to set it up on time. As soon as i walked in Cody was there to assist in my purchase of my Acura TL.He was very knowledgeable and was very respectful. I will recommend Big Star Ford to my friends and family looking purchase a vehicle More

Purchase of new vehicle Derek was very helpful, answered all my questions about the purchase of the vehicle. I would recommend on the process for closing the purchase be more Derek was very helpful, answered all my questions about the purchase of the vehicle. I would recommend on the process for closing the purchase be more expedient. I was there at the dealership for almost 3 hours. More

Cody West- 5 Star Sales!!!!! Cody West provided excellent service as I purchased a 2016 Mustang. I had a very difficult day and some challenging conditions but through our work to Cody West provided excellent service as I purchased a 2016 Mustang. I had a very difficult day and some challenging conditions but through our work together we accomplished our goals. Cody stayed in touch with me and we negotiated the majority of our deal through phone and email exchanges. Thanks so much Cody for helping me through the process. This guys is very honest and a hard worker that wont waste your time. -Sam Manvel, Texas More

Wanted a no BS seller Heard through friends that Cody West was the kind of salesman you want to deal with. Turns out my friend was right, I just want straight to the point Heard through friends that Cody West was the kind of salesman you want to deal with. Turns out my friend was right, I just want straight to the point info and that's what I got. Never got the normal BS, say anything to get the deal. I recommend dealing with him cause he will tell you what he can really do without going back and forth seeing if they can take more off here and there. Go see him you wi not be disappointed. More

Alfred is very persistent! Wouldn't buy it here if it is not because of Alfred. He is very persistent and follow up by phone calls and emails. Very friendly! Wouldn't buy it here if it is not because of Alfred. He is very persistent and follow up by phone calls and emails. Very friendly! More

Salesman I worked with Cody West was my salesman and he was "straight up" and delivered me a great price on my used Toyota Tacoma.Recommend the dealership, and in particular Cody West was my salesman and he was "straight up" and delivered me a great price on my used Toyota Tacoma.Recommend the dealership, and in particular, Cody West. He's honest, straightforward, and will give you the best deal he possibly can. He also worked hard to get me the best financing available. Five stars to Big Star Ford and a terrific salesman, Cody West. More

2 New Cars for Our Family We came into Big Star Ford with the intent of buying my husband a new truck. Once we were there, Cody West and the entire team walked us through step We came into Big Star Ford with the intent of buying my husband a new truck. Once we were there, Cody West and the entire team walked us through step by step. Not only did we get my husband a 2015 Ford F150, we purchased a new 2016 Ford Focus for myself! Phenomenal service and teamwork made this all possible! We will be recommending Cody and Big Star Ford to everyone we know! More