Big Star Ford

Great I have bought two cars from Jacques and have been very happy with both purchases. My salesman made me feel important on every occasion I have been the I have bought two cars from Jacques and have been very happy with both purchases. My salesman made me feel important on every occasion I have been there to buy a car and he has followed up with me to make sure I am happy with my purchases. He goes above and beyond to ensure I am happy. More

The Jaycee Experience I loved the fact that the people here were very friendly and helped me get to where I needed to be. I didn't have to be in there for more than 4 hours I loved the fact that the people here were very friendly and helped me get to where I needed to be. I didn't have to be in there for more than 4 hours to see if I was approved. They also explained EVERYTHING with detail! If I could go back in time I would of came to Big Star Ford sence day one ! More

My experience My salesman was very knowledgeable about ford products. He showed me different packages n colors and backed off n let me decide with no rush. I was i My salesman was very knowledgeable about ford products. He showed me different packages n colors and backed off n let me decide with no rush. I was impressed. Now I'm not impressed with ur paperwork department, it's been since Dec 26,2015 since my purchase and have no license plate and had to apply for a duplicate title for finance company, not impressed by that. I would recommend this sales person to another More

Excellent Service Great and friendly staff, they got me the truck so want and gave me a good deal. Alfred was my salesperson and he helped make the process smooth and e Great and friendly staff, they got me the truck so want and gave me a good deal. Alfred was my salesperson and he helped make the process smooth and easy. Definitely recommend him if you are in the market More

New Ford F150 Great buying experience, good group of guys that were patient while I liked at a lot of different trucks. When I found the one that worked, the guys I Great buying experience, good group of guys that were patient while I liked at a lot of different trucks. When I found the one that worked, the guys I worked with did a great job getting me an excellent deal. Highly recommended dealership, would buy from again in the future. More

very nice and helpful We went to buy a car and they really made us feel like the their top priority. There was a wait but they were very accommodating. Definitely ask for J We went to buy a car and they really made us feel like the their top priority. There was a wait but they were very accommodating. Definitely ask for Joshua in sales. He was great to work with. More

My Experience with the salesman I went to the dealership on 3 occasions and had contact with 3 salesman that did not get back to me. My information was given to them and no one calle I went to the dealership on 3 occasions and had contact with 3 salesman that did not get back to me. My information was given to them and no one called. I attempted one more time by phone and was referred to Alfred, who took my request and ran with it. I was Ina new car in a week because if my budget. He was in constant contact with me on his findings and what was I the property. Great salesman that made a fourth chance at the dealership a good experience. More

ruined deal My husband spent his Saturday following up on a Toyota Tundra that was posted online, the salesman text us a price to hurry in or lose out so he did! My husband spent his Saturday following up on a Toyota Tundra that was posted online, the salesman text us a price to hurry in or lose out so he did! Upon arrival he was told he was gonna save even more 1200$ to be exact! So here comes the papers with a totally even higher price than promised over the phone, they wanted him to finance because they get $$ from bank, so they lost a sale cash paid truck over 250$! Wow sad ;( More

Quality, Personal relationship, Patience, to Cust. Satisfact My experience with Big Star Ford was Satisfactory with Excellence, Patience and willingness to take care of Customer FIRST. Demorris Cox made my famil My experience with Big Star Ford was Satisfactory with Excellence, Patience and willingness to take care of Customer FIRST. Demorris Cox made my family welcome! My family looks forward to coming back Just to visit Demorris and Big Star Ford Crew. Thank Yall So Much. We are Happy with our New 4X4 truck.My Family can't wait to get it Muddy! More

2016 mustang gt purchase Great customer service at Big Star. Derek and Todd were very helpful. Also the had the best price on the mustang gt in the Houston area. Great customer service at Big Star. Derek and Todd were very helpful. Also the had the best price on the mustang gt in the Houston area. More