Big Star Ford

"Lou" Mancinas and the team at Big Star Ford made the purchase of our awesome F-150 4x4 extremely easy and a comforting experience. I was worried these guys might be like other dealers my family made the purchase of our awesome F-150 4x4 extremely easy and a comforting experience. I was worried these guys might be like other dealers my family has experience in the past; trying to throw things in the middle of the contract or extras you didn't ask for. That was not the case here. I bought a truck and a warranty and that was it. The only nerves I had through the entire time were what was my interest rate and it turned out better than I thought AND we got more than we expected on our trade in. We went later in the evening on a Friday and in total spent maybe a total of 2 hours or a tad bit more from test drive to getting the keys. The drive to Manvel from Katy was worth it. Looking forward to the memories that will be made with our new truck. More

Went to Big Star Ford (way out of my way) after several disappointing visits to local dealerships. I saw a listing for the car I purchased on Auto trader, called spoke with and dealt with Sky Dejong for th disappointing visits to local dealerships. I saw a listing for the car I purchased on Auto trader, called spoke with and dealt with Sky Dejong for the entire process. The whole experience was really quite pleasant. I had in mind what I needed Sky and Rick worked with me at every request to ensure I was taken care of. The deal went very fast, and im extremely satisfied with my decision to visit Big Star Ford...Thanks Sky and Rick!!! More

Great buying experience. Found exactly what I was looking for in a vehicle and was not pressured into anything else. Louis was very considerate and helpful. for in a vehicle and was not pressured into anything else. Louis was very considerate and helpful. More

Sky, We wanted to thank you for taking the time to Sky, We wanted to thank you for taking the time to respond to my online inquiry and deal with us without all the usual "circus" tactics. We went t Sky, We wanted to thank you for taking the time to respond to my online inquiry and deal with us without all the usual "circus" tactics. We went to a friend's dealership, he's a service guy, to purchase our Fusion and I was actually responding to you to compare pricing. In the end we decided to come see you because of all the help you had given us throughout the day. I had told you that we were at a friends delearship and I was checking around, but you didn't bat an eye and gladly helped and answered all of my questions and looked for a car to fit our needs. We are glad we came in and will be long time customers. Once we got a deal ready your finance department went to work, as we were first time buyers it's a little more difficult. They stayed late for us, but suggested we let them try first thing in the morning to avoid all the automated responses, well it was worth it, as they got us a great rate! Your whole staff was friendly and professional and we appreciate that, as it is not always the case when buying a car. We will be long time customers! Thanks again for all your help! More

The dealership personnel were extremely helpful and polite. They listened to my requirements and directed me appropriately to the right vehicle. The price and service were both fantastic, and overall t polite. They listened to my requirements and directed me appropriately to the right vehicle. The price and service were both fantastic, and overall the dealership was very professional. More

I had I good experience with purchase of my 2010 f150 lariat truck. I did it all from the comfortof my home. Thanks Big Star Ford from lariat truck. I did it all from the comfortof my home. Thanks Big Star Ford from More

Lou is the best salesperson I have ever bought a car from...He will take care of all of your needs and make sure no one stops him from making your car buying experience nothing short of AWESOME! If yo from...He will take care of all of your needs and make sure no one stops him from making your car buying experience nothing short of AWESOME! If you are buying a car used or new go see Lou at Big Star. More

Best car experience I've ever had! Everyone was very friendly and knowledgeable. No high pressure. Will recommend Big Star to my friends and family. Also the best price. friendly and knowledgeable. No high pressure. Will recommend Big Star to my friends and family. Also the best price. More

I went to Big Star Ford after searching over numerous used car inventories throughout the Houston/Pearland area, looking for a decent priced Dodge Challenger. They had one that was within my price range used car inventories throughout the Houston/Pearland area, looking for a decent priced Dodge Challenger. They had one that was within my price range and even though it was a 2009 and came with a couple of issues, they were small and manageable. I loved this car ever since I started researching it and the experience I got from Derek Frank and the other employees I worked with at Big Star Ford made my day even better. After a few hours of negotiating and getting a monthly payment range I wanted I left happy trading in my 2007 Ford Mustang GT for a 2009 Dodge Challenger R/T. I haven't regretted any moment of it and I am glad to have gone to Big Star Ford. More

Best dealership! Lou Mancinas is a very awesome & VERY helpful employee I am over satisfied with their service, they worked with me like no other dealership would. I am one HAPPY customer. VERY helpful employee I am over satisfied with their service, they worked with me like no other dealership would. I am one HAPPY customer. More