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Big Star Ford

Manvel, TX

Overview
Reviews
Vehicles
4.0
795 Reviews
We are Big Star Ford. You might expect a car company’s top priority to be cars, but not at Big Star Ford. To us, people are number one (though cars are still a close second). That’s why our favorite three words are We Hear You. They say so much without us having to say much at all. When we listen to our customers and put their needs first, quality vehicle selection, fair prices, reliable service, and a welcoming environment are all a given.
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17717 South Fwy

Manvel, TX

77578

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Showing 795 reviews

November 25, 2023

V E R Y G O O D P L A C E S S More

by AROD0944
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alex De La Paz
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November 25, 2023

I was prejudiced against you, I had come twice before, maybe because you acted indifferently and you were busy. The service was good the last time I came. More

by Talhaerer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ali Alshakarchi
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November 25, 2023

Need to have more comfortable seats, in the waiting area and more comfortable seats at the desk while you making the deals. need to have a variety of snacks in the waiting area and need to have someone at t More

by halltatum
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Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brian Martin
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November 24, 2023

I’m satisfied on your service very good service writer and they do what they say More

by LESLIE_SANTOS50
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steffany Smith
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November 23, 2023

Advantage oil change says top off all fluids… did not top off coolant. Very disappointed when I called I was told the wording on my invoice has been wrong for the last three years… More

by trfitzgerald
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Steffany Smith
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November 23, 2023

Jose was exceptional in his service, he answered all my questions with sincerity and clarity and ran me through each process of the sale. Even after finishing the deal he has been very helpful with maintai More

by Luiscarranza9900
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jose Santillan, Lemerrell Chapple
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November 23, 2023

Our sales person Richard was very helpful. Patient and knowledgeable. Everyone at the dealership were kind and showed sincere concerned for our needs. I give them an A+. More

by bmancias
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lemerrell Chapple
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November 23, 2023

Ali is great! ! 2nd time I’ve bought from him. Easy finance and delivery. A Plus!!! More

by BIGJOHNV2
Recommend Dealer
Yes
Employees Worked With
Steffany Smith
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November 21, 2023

This visit was great, quickly got me checked in and maintenance was completed quickly Excellent More

by JKOVILLE
Recommend Dealer
Yes
Employees Worked With
TJ
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November 21, 2023

Was able to get my truck in fast and they had work done quickly and efficiently. More

by LSIMS1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Woman at desk who checks you in
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