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Big Star Ford
Manvel, TX
795 Reviews
We are Big Star Ford. You might expect a car company’s top priority to be cars, but not at Big Star Ford. To us, people are number one (though cars are still a close second). That’s why our favorite three words are We Hear You. They say so much without us having to say much at all. When we listen to our customers and put their needs first, quality vehicle selection, fair prices, reliable service, and a welcoming environment are all a given.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
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Showing 795 reviews
July 09, 2013
My experience was amazing took 3 hrs turn key! Best experience buying a car ever. The Dealer was very knowledgeable in everything about the car and the finance dept helped me in no time. Will buy my ne experience buying a car ever. The Dealer was very knowledgeable in everything about the car and the finance dept helped me in no time. Will buy my next vehicle here anyday. More
by klnethery
Employees Worked With
Sky Dejohn; James Thompson, Sky DeJohn
July 03, 2013
I purchased a Ford Exporer from Sky a few months ago and he was super easy to work with. He was very straight forward and very friendly guy. I will definitely recommend Sky as a sales person to work with. i he was super easy to work with. He was very straight forward and very friendly guy. I will definitely recommend Sky as a sales person to work with. i have visited this dealership in the past and had a bad experience, glad i gave it a second chance. If you go though ask for Sky. More
by sweetcowgirl
Employees Worked With
Sky DeJohn, Sky DeJohn
June 08, 2013
Have bought last several vehicles from another dealer with good results. I have been shopping for a new truck for a while and sent a pricing request via the FORD website and it was routed to the Big Sta with good results. I have been shopping for a new truck for a while and sent a pricing request via the FORD website and it was routed to the Big Star dealership. Was contacted by Sky and after a few conversations decided to buy. An excellent experience! An excellent price. Very friendly and helpful staff. Will I buy from Big Star again? That will be my first stop when shopping and if my next experience is like my first it will by my last stop. More
by RedHorse1
Employees Worked With
Sky DeJohn, Sky DeJohn
June 03, 2013
I went to the Big Star Ford dealership to browse the Ford sedan line up. My wife and I were just looking since our Acura TSX's AC recently went out. I browsed online and found a used Ford Taurus Limited I sedan line up. My wife and I were just looking since our Acura TSX's AC recently went out. I browsed online and found a used Ford Taurus Limited I liked that was in our price range. Upon arriving at the dealership we discovered that it was sold already. Sky Dejohn was able to accomodate our price range with a brand new Ford Taurus SEL. He also helped us to maximize our trade in on our Acura with the help of James the Finance Manager. Sky was very courteous and professional and didn't pressure us into something we weren't comfortable with. We really appreciated his patience and transparency in explaining the features, pricing, and benefits of the vehicle we ended up purchasing. This was our first Ford purchase, and from the experience had it definitely won't be the last. Many thanks to the Big Star Ford staff, especially Sky Dejohn and the James the Finance Manager. More
by nnamdi247
Employees Worked With
Sky Dejohn, Sky DeJohn
April 21, 2013
My experience at Big Star Ford was great. Sky was so friendly and really worked hard to find the right car for me. I would definitely buy from this dealer again! friendly and really worked hard to find the right car for me. I would definitely buy from this dealer again! More
by JennyPerkins
Employees Worked With
Sky DeJohn, Sky DeJohn
