Big Star Ford

Big Fraud Ford ripped us off! The worst experience ever! Three times in service for the same problems!! And the parts that were supposedly replaced weren't!! Invoices for the same The worst experience ever! Three times in service for the same problems!! And the parts that were supposedly replaced weren't!! Invoices for the same service reflecting different prices and different mileages?? All this sounds fraudulent to me!! I was yelled at by the service manager and told he would have an answer for us in 20 minutes, well three hours of waiting only to find out he took the rest of the day off!! Can you say xxx!! This is the worst dealership in the Houston area, and I'm willing to bet this is not an isolated event! More

Awesome customer service Just bought my second vehicle from big star ford. Both times the sales team did everything they could to get a deal made. The finance department made Just bought my second vehicle from big star ford. Both times the sales team did everything they could to get a deal made. The finance department made the paperwork process go fast and smooth. Couldn't be happier with my buying experience. More

Quick buy Fast and painless thanks to Gerald West our sale man. He took care of everything. Best price available for the 2016 ford fusion titanium me and the wi Fast and painless thanks to Gerald West our sale man. He took care of everything. Best price available for the 2016 ford fusion titanium me and the wife purchased. Thanks again to the whole big star ford team, we couldn't be happier. More

2017 F250 Purchase Got with John Aldridge Jr about a 2017 F250 I saw on their website. I had initially had interests in a leftover new 2016 Platinum after John showed me Got with John Aldridge Jr about a 2017 F250 I saw on their website. I had initially had interests in a leftover new 2016 Platinum after John showed me both versions of the super dutys I opted for the 2017 model. The process was quick and easy with the best price I couldn't beat after 3 days of calling other dealerships. Great deal on a great truck, will be back to these guys next time I'm looking for a Ford. More

New truck Ms lady gentry was so professional and an awesome sellswoman and always had a smile and really helped me out and I will be back everytime and recommen Ms lady gentry was so professional and an awesome sellswoman and always had a smile and really helped me out and I will be back everytime and recommend everyone to her right hear at big star ford in pear land tx More

The best and the most honest people They are awesome, they take you into consideration when it comes to what you are looking. And give you the best honest deal possible. And be up front They are awesome, they take you into consideration when it comes to what you are looking. And give you the best honest deal possible. And be up front if you can or can't afford it. More

Awesome James Glaspher is man who knows what he is doing. I would recommend anyone to go see him. Go see him for your next vehicle. James Glaspher is man who knows what he is doing. I would recommend anyone to go see him. Go see him for your next vehicle. More

Great people They worked hard to get the deal I wanted. Everyone was friendly. I am extremely happy with the truck/deal I bought at Big Star Ford! They worked hard to get the deal I wanted. Everyone was friendly. I am extremely happy with the truck/deal I bought at Big Star Ford! More

Used car purchase Great people - great car !! Very happy about my entire experience Lots of vehicles to choose from - easy to get to dealership - will recommend to fami Great people - great car !! Very happy about my entire experience Lots of vehicles to choose from - easy to get to dealership - will recommend to family and friends More

Kraig was awesome and was AMAZING with my kids during the process. Can't thank them enough and will definitely go back for next car. and was AMAZING with my kids during the process. Can't thank them enough and will definitely go back for next car. More