Big Star Ford

Great buying experience. Found exactly what I was looking for in a vehicle and was not pressured into anything else. Louis was very considerate and helpful. for in a vehicle and was not pressured into anything else. Louis was very considerate and helpful. More

Sky, We wanted to thank you for taking the time to Sky, We wanted to thank you for taking the time to respond to my online inquiry and deal with us without all the usual "circus" tactics. We went t Sky, We wanted to thank you for taking the time to respond to my online inquiry and deal with us without all the usual "circus" tactics. We went to a friend's dealership, he's a service guy, to purchase our Fusion and I was actually responding to you to compare pricing. In the end we decided to come see you because of all the help you had given us throughout the day. I had told you that we were at a friends delearship and I was checking around, but you didn't bat an eye and gladly helped and answered all of my questions and looked for a car to fit our needs. We are glad we came in and will be long time customers. Once we got a deal ready your finance department went to work, as we were first time buyers it's a little more difficult. They stayed late for us, but suggested we let them try first thing in the morning to avoid all the automated responses, well it was worth it, as they got us a great rate! Your whole staff was friendly and professional and we appreciate that, as it is not always the case when buying a car. We will be long time customers! Thanks again for all your help! More

The dealership personnel were extremely helpful and polite. They listened to my requirements and directed me appropriately to the right vehicle. The price and service were both fantastic, and overall t polite. They listened to my requirements and directed me appropriately to the right vehicle. The price and service were both fantastic, and overall the dealership was very professional. More

I had I good experience with purchase of my 2010 f150 lariat truck. I did it all from the comfortof my home. Thanks Big Star Ford from lariat truck. I did it all from the comfortof my home. Thanks Big Star Ford from More

Lou is the best salesperson I have ever bought a car from...He will take care of all of your needs and make sure no one stops him from making your car buying experience nothing short of AWESOME! If yo from...He will take care of all of your needs and make sure no one stops him from making your car buying experience nothing short of AWESOME! If you are buying a car used or new go see Lou at Big Star. More

Best car experience I've ever had! Everyone was very friendly and knowledgeable. No high pressure. Will recommend Big Star to my friends and family. Also the best price. friendly and knowledgeable. No high pressure. Will recommend Big Star to my friends and family. Also the best price. More

I went to Big Star Ford after searching over numerous used car inventories throughout the Houston/Pearland area, looking for a decent priced Dodge Challenger. They had one that was within my price range used car inventories throughout the Houston/Pearland area, looking for a decent priced Dodge Challenger. They had one that was within my price range and even though it was a 2009 and came with a couple of issues, they were small and manageable. I loved this car ever since I started researching it and the experience I got from Derek Frank and the other employees I worked with at Big Star Ford made my day even better. After a few hours of negotiating and getting a monthly payment range I wanted I left happy trading in my 2007 Ford Mustang GT for a 2009 Dodge Challenger R/T. I haven't regretted any moment of it and I am glad to have gone to Big Star Ford. More

Best dealership! Lou Mancinas is a very awesome & VERY helpful employee I am over satisfied with their service, they worked with me like no other dealership would. I am one HAPPY customer. VERY helpful employee I am over satisfied with their service, they worked with me like no other dealership would. I am one HAPPY customer. More

From my first visit I was greeted warmly and was met by Whitlee and we looked at the car I wanted. We worked out the price that was acceptable to me and we made the deal. John Taylor was thorough in his Whitlee and we looked at the car I wanted. We worked out the price that was acceptable to me and we made the deal. John Taylor was thorough in his explanation of features. Great experience without haggling. My name is Haskell Floyd Vanderford. More

They were great to me. They ended up trading my old truck for more then anyone else around. They worked on getting the price I wanted. Just a pleasure to buy from. for more then anyone else around. They worked on getting the price I wanted. Just a pleasure to buy from. More