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Big Star Hyundai
Friendswood, TX
6,691 Reviews
Located in friendly Clear Lake, on the Gulf Freeway, just 2 minutes south of beltway 8, we are Big Star Hyundai in Friendswood, Texas. Our large dealership is really a family business as part of the Ken Garff Automotive Group and is extremely devoted to giving back to our Greater Clear Lake community which we serve; Friendswood, Webster, Clear Lake Shores, League City, Seabrook, Pearland, Texas City and Houston areas.
Our mission is simple: Encourage, Contribute, Grow! We contribute as often as possible within the community; whether recognizing stand-out high school senior stand-outs from the Friendswood Way, Clear Lake Shores, League City, Texas City and Houston area with the Big Star Achievers $1,000 college scholarships, donating to Clear Creek Independent School District's Athletics, helping fund innovative teacher grants through the Clear Creek Education Foundaton or assisting Hope Village in their goal to better the lives of disabled and mentally challenged adults in our area.
Big Star Hyundai is here to serve all of your Hyundai needs. We have the most professional and experienced staff to help you with your next new Hyundai or pre-owned Hyundai purchase. With over 1,000 new Hyundai in stock, we WILL have the exact vehicle you want. We are the largest, #1 Volume Hyundai Dealer in Texas for a reason.
At Big Star Hyundai, we're ready to help any car shopper that walks through our doors. Our new Hyundai inventory has a wide range of terrific cars and SUVs for sale, and we're ready to work with you on new Hyundai leases near Clear Lake Shores. Or, should you want to buy a pre-owned model, our used car inventory includes all sorts of used Hyundai models and deals from other brands that we know drivers enjoy. No matter the type of car you want to buy, Big Star Hyundai can help!
We're Committed to Providing an Exceptional Customer Service Experience
So, why else should you shop with our Friendswood Hyundai dealer? Well, we're committed to making your experience as enjoyable as possible. Finding the car or SUV that you'll drive for the next few years should be fun and stress-free, and that's what we accomplish at our dealership. We provide auto finance resources so that securing a car loan is easier, and we're ready to work with any credit history. Even after you've bought your car, our Hyundai service center near League City makes auto maintenance a breeze, and you can buy auto parts from us. If you're ever feeling stressed or unsatisfied with your car shopping experience, our team will do everything we can to make it better.
Visit Big Star Hyundai Serving Houston Drivers
So, whether you want to buy a new Hyundai SUV near Texas City or need help with auto service, Big Star Hyundai is the dealership to visit. You'll find that our friendly atmosphere and team members improve any time that you spend in our showroom, and that our honesty makes car buying less stressful. If you have questions but not time to visit, you can always reach out through email or by giving us a call, but our flexible hours and in-person experience make visiting a great way to get help with whatever you need!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
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Showing 6,691 reviews
November 23, 2017
Awesome Everyone At the dealership was great and awesome I would recommend them highly everyone come see Paul he’s the best he got me in quickly and made ever Everyone At the dealership was great and awesome I would recommend them highly everyone come see Paul he’s the best he got me in quickly and made everything easy More
by yvonnecoleman2018
Verified CustomerEmployees Worked With
zzPaul zzHewitt
November 22, 2017
Horrible experience I was first of lead into a new vehicle when I wanted a certified preowned suv. Then when Inagreed to car I was told everything was ok then received un I was first of lead into a new vehicle when I wanted a certified preowned suv. Then when Inagreed to car I was told everything was ok then received unprofessional text on Wednesday evening asking twice if this was my phone and hat it was urgent that I contact the dealership. When I did I was told it was to resign paperwork as wrong vin had been put on contracts. I went on Friday one week to the date I had taken car before work and then told that the financial institution that was financing would only go forward if car that was totalled was at a 0 balance. Until then the dealership would have to take car. This was quite embarrassing. The only credit is that I was given a ride to work. And then yesterday I was confused when I received a call from that finance company wanting to finalize loan on car. I have begun documenting my story to share to the consumer reports on the local television stations to get the word out on this horrible experience More
by txagg91jb
November 22, 2017
Made me Feel at Home Great Service ! Will be back for another vehicle. I wish all dealerships worked the way Ron Cater HYUNDAI treated me. Thanks again for a great car buy Great Service ! Will be back for another vehicle. I wish all dealerships worked the way Ron Cater HYUNDAI treated me. Thanks again for a great car buying experience. More
by prime3922
Employees Worked With
Adrian Gutierrez, zzByron zzGeorge
November 22, 2017
Awesome Dealership i am a first time New Car buyer and Ron Carter was an awesome dealer without the stressful feeling of buying a new car! Go see Juan Pena! Professional i am a first time New Car buyer and Ron Carter was an awesome dealer without the stressful feeling of buying a new car! Go see Juan Pena! Professional and very helpful when it comes to asking a lot of car buying questions. More
by leoncio_l
Employees Worked With
Juan Pena
November 21, 2017
Great car at a great price. The dealer was forthright and upfront about the pricing. They showed me the cars features and met my expectations. When I’m in the market for another The dealer was forthright and upfront about the pricing. They showed me the cars features and met my expectations. When I’m in the market for another Hyundai I will be back to Ron Carter More
by mikedianewhite
Employees Worked With
zzVeronica zzHewitt
November 21, 2017
Hyundai My salesman was TERRIFIC! He was very knowledgeable, helpful and efficient. Mr. Lopez made sure I was happy with my purchase, made sure my new car was My salesman was TERRIFIC! He was very knowledgeable, helpful and efficient. Mr. Lopez made sure I was happy with my purchase, made sure my new car was clean and tank was full. Will definitely come back in the future. More
by tellag87
Employees Worked With
November 21, 2017
David wishart is the best! When i walked in i wasn’t sure i was going to get a car due to my credit score but David really helped me and got me a brand new car so I’m so greatfu When i walked in i wasn’t sure i was going to get a car due to my credit score but David really helped me and got me a brand new car so I’m so greatful for him! More
by kaylyn.mendoza
Employees Worked With
zzDavid zzWishart
November 19, 2017
Not impressed - however, they did come through with coupons. After seeing a Jeep I liked, I began to communicate with Alex. He told me to come down (of course) They put on a bbq so free lunch was offered. Not After seeing a Jeep I liked, I began to communicate with Alex. He told me to come down (of course) They put on a bbq so free lunch was offered. Not convinced, since it was an hour from my house, Alex sweetened the por. You’ll get $250.00 in prepaid gift cards.,OK, roll the dice. Drive an hour. Eat some BBQ that was not great -nice potato salad. I never actually met Alex and had some nice Hispanic lady attend me. Typical jam store - where do you want you payments to be? I declined and test drove the Jeep. One of the lot boys had put it in 4,wheel drive I declined the Jeep. I didn’t get my prepaids, I emailed the GM and got no response either. Typical car sales. Tell any lie to get people in. 11/25/2017 After posting this review, Ron Carter contacted me and did all they could to make it right. I am going to attribute the chaos to how busy they were and, after they did what they promised, i am changing my review from 1 star to 4. I am leaving the review of Alex the same since it was the dealership who reached out, not him More
by Texas1845
Employees Worked With
zzAlex zzGarcia
November 18, 2017
My car buying experience Mr. Hasan was very professional, friendly and patient with me. He made my experience a good one. I will definitely recommend him to my friends and fam Mr. Hasan was very professional, friendly and patient with me. He made my experience a good one. I will definitely recommend him to my friends and family. More
by tmccarley1205
Employees Worked With
zzJ zzHasan
November 17, 2017
A pleasant, friendly team. We received a notice that Ron Carter wanted to buy our car. We visited just out of curiosity. I had discussed leading a car with my sons. After hearin We received a notice that Ron Carter wanted to buy our car. We visited just out of curiosity. I had discussed leading a car with my sons. After hearing the offer, we decided to go. For the lease. Thank you for helping us drive away with safety features on the car we now drive. More
by Barbaragurley
Employees Worked With
zzMatt zzEbeyer, zzJ zzHasan
