
Big Star Hyundai
Friendswood, TX
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
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Great service with no pressure selling Great experience, with no pressure sales, great variety would recommend and return to Ron Carter. Brought the car back to fix a minor issue and had a Great experience, with no pressure sales, great variety would recommend and return to Ron Carter. Brought the car back to fix a minor issue and had a fantastic loaner given to me until mine was completed. More
Great Service , friendly people, great cars at great prices. Good good good great great great. Will tell others to buy cars from Ron Carter. This is my third car fr , friendly people, great cars at great prices. Good good good great great great. Will tell others to buy cars from Ron Carter. This is my third car from this location. More
Stay away! I found a Ford Taurus that I wanted on Craigslist for 13k listed by this Hyundai dealership, I then set up an appointment to see said car and that I I found a Ford Taurus that I wanted on Craigslist for 13k listed by this Hyundai dealership, I then set up an appointment to see said car and that I would be there early in the morning to look at it as I live about 3.5 hours away. Well I drive all the way down there the next day only to arrive and the car is sold as of the night before. Nobody told me that until the salesman Anthony just walks to a different Taurus that was about 3k higher without saying a word about the one I drive 3.5 hours for being sold. He then lies to my face saying he called me and that I ignored the call. That is a lie. To my face. I will not do business with anyone that will look me in the eye and lie. They offer to get me the out the door price on the more expensive Taurus and the manager. I explain to the manager my price limit is 13k. He then tells me the more expensive Taurus will be 20k out the door. Online that car is listed with them for 14ish. So 6k worth of tt&l? Keep in mind I had my checkbook in my pocket ready to buy a car today. I will never do business with these xxxxxxxx and I advise everyone else to stay away. More

The staff is group of great people. I was very impressed with the friendly and professional staff. I appreciate the extra time spent to help answer all my questions. It was a great buy I was very impressed with the friendly and professional staff. I appreciate the extra time spent to help answer all my questions. It was a great buying experience. I would definitely recommend your dealership to anyone. More
3rd New Hyundai Sonata Limited 2.0T and love them Very pleased with service & follow up after purchase at this dealership. Scott is very knowledgeable on every aspect of purchasing,, financing,. Matte Very pleased with service & follow up after purchase at this dealership. Scott is very knowledgeable on every aspect of purchasing,, financing,. Matter of fact they actually did not have the specific car I wanted and had to get it from another location. The only complaint I have is when we bought our first 2 Hyundai Sonata Limited 2.0 in 2015 they actually had a hotdog machine and we did not get hotdogs this time! Ha ha More

Professional, Hassle-free experience I was impressed by the courtesy of the staff. I would always expect good customer service at an auto dealer but the staff at Ron Carter went out of th I was impressed by the courtesy of the staff. I would always expect good customer service at an auto dealer but the staff at Ron Carter went out of there way to open doors, provide refreshments and snacks, etc. JR Villanueva processed my trade with professional and care. It was an excellent transaction. More

Great customer service I had a very good impression with their car inventory and great customer service starting with the sales person, management and the financing dept. I had a very good impression with their car inventory and great customer service starting with the sales person, management and the financing dept. They worked with me in giving me a good price for the vehicle that I purchased. Very nice people and definitely would recommend it. More
The staff was very friendly and knowledgeable. We were very impressed by the professionalism and friendliness of this dealership. We would definitely buy again from here. It was nice not to be pres We were very impressed by the professionalism and friendliness of this dealership. We would definitely buy again from here. It was nice not to be pressured into buying something we did not want or could not afford. Thank you again for taking time with us. More

Group of great people, not your usual sales guys.. I was very impressed with the friendly professional staff. It was a great buying experience and would definitely recommend this dealership.. Dave Wish I was very impressed with the friendly professional staff. It was a great buying experience and would definitely recommend this dealership.. Dave Wishart got me behind a car I was going to be happy with and didn't try to stear me towards something I would not like and for that I am grateful.. Thanks.. More

Lack of Communication Started off pretty intense, due to lack of communication within management and sales crew. I was able to have my situation do a 360 by the help of Ste Started off pretty intense, due to lack of communication within management and sales crew. I was able to have my situation do a 360 by the help of Steven Payne. Mr. Payne is a very nice sales rep and was able to accommodate me with something that fit my needs! Finance Management team was also a great help. I would highly recommend this dealership to any one in search of a new or used vehicle. #HappyCustomer More