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Lisandro Sosa
26 Reviews
Dealership Experience
14 yrs, 5 mos
Industry Experience
21 yrs, 9 mos
26 Reviews
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26 Reviews of Lisandro Sosa
February 24, 2025
Hello Goodmorning just trying to get help, ok so on Feb. 15, 2025 I purchased a 2018 Malibu and there's issues to car for 1 it was previously wrecked and I was not aware of that at the beginning, the car wa 15, 2025 I purchased a 2018 Malibu and there's issues to car for 1 it was previously wrecked and I was not aware of that at the beginning, the car was running rough and there's a clicking noise, I contacted the dealership and no luck at all with salesman it's like all of them ignore you after you make a deal BUT that's not all I'm trying to find out who am I financed through it says Capital One but I contact them and they have no account on me only the 1 I already have and that's a credit card. CHRIS RUSSELL I'm guessing the general manager no telling who he is wrote a reply on my Google review asking for I to email him so I did 2 times and no reply, I'm currently searching for another vehicle possible another Tahoe or truck but honestly I'd NEVER do business with this dealership again!!!! I'm adding the names of all people I've contacted and never got a call or reply, I'm trying to find out who I'm FINANCED with again because it is not CAPITAL ONE!!!! ISIAH - sales Marcos Rodriguez- finance dept Chris Russell- General manager And someone named SOSA at dealership More
by Romanasosa
Other Employees Tagged: Chris Russell, Marcos Rodriguez, Isiah Mosely
December 02, 2024
Management and service department are not efficient or effective and do not care for customer service effective and do not care for customer service More
by Whoever
Verified CustomerOther Employees Tagged: Juan Pena, Chris Russell, Adrian Chapa, Luis Delcid , zzSterling zzWhitely
October 20, 2024
I feel the practices are deceptive. Was told the car was one price but found out it was $9000 more. Too many unwanted and unadvertised add-ons. The car is good though. No issues. I woul Was told the car was one price but found out it was $9000 more. Too many unwanted and unadvertised add-ons. The car is good though. No issues. I would recommend someone go elsewhere for a Hyundai. More
by Ron_legge
Other Employees Tagged: Christian Karamitsos, Juan Pena, Alex Jones , zzValor zzOjeda, Finance guy was good.
June 18, 2024
Great service all around! Very happy with my purchase and recommend anybody that’s looking for a vehicle to go to Big Star Hyundai!!! Very happy with my purchase and recommend anybody that’s looking for a vehicle to go to Big Star Hyundai!!! More
by Eric
Other Employees Tagged: Juan Pena, Chris Russell, Arnaldo Perez, Eric Chairis, Luis Delcid , zzRandol zzManjarrez, zzSterling zzWhitely
June 09, 2024
I was in and out. It was a quick process. I knew what I wanted and they got it done quickly. Very professional staff. This was my first Hyundai and I loved the experie It was a quick process. I knew what I wanted and they got it done quickly. Very professional staff. This was my first Hyundai and I loved the experience and I love the car. More
by DUSTIN.BAUER17
Other Employees Tagged: Arnaldo Perez , zzDevante zzJones, zzRandol zzManjarrez
June 03, 2024
The whole team from front desk to the mechanics in the back were all incredibly kind, helpful, and great attitudes. I will always come back to do my services here! back were all incredibly kind, helpful, and great attitudes. I will always come back to do my services here! More
by angelt76
Other Employees Tagged: Juan Pena, Arnaldo Perez, Kohl Young, Adrian Chapa, Juan Vasquez, Kaleb Chadwell, Luis Delcid , zzRandol zzManjarrez, zzBilly zzWilliams
May 01, 2024
Communication skills aren’t the best. I was very excited about purchasing my first car on my own and while getting the car and signing the dotted line was easy the process that followed i I was very excited about purchasing my first car on my own and while getting the car and signing the dotted line was easy the process that followed is what left me disappointed More
by cuinisiajoyce1
Other Employees Tagged: Adrian G.
October 09, 2023
Nice place and good personal I will recommend this company so far I was pleased. company so far I was pleased. More
by LALAOLMOS1
Other Employees Tagged: Steffy Hernandez
August 19, 2023
Everything is fine but I think there is room for improvement. Looks like service desk was short staffed when I arrived. I stood in front of their desks for about 15 minutes until someone helped me. improvement. Looks like service desk was short staffed when I arrived. I stood in front of their desks for about 15 minutes until someone helped me. I did have an appointment but everyone was so busy with their computer, phone calls or shuffling paper. Finally someone said we will be right with you. When I left all was good but someone left their empty red Gatorade in cup holder and a dirty napkin in my door handle. I appreciate your help and hope those guys get some more help. More
by Rauldiaz2
Other Employees Tagged: Juan Pena, Luis Delcid , zzGabriel zzCruz, zzPaul zzHewitt, zzRandol zzManjarrez, zzSterling zzWhitely
August 15, 2020
Amazing sales person, I’ve purchased my last vehicles from Eric. He is Professional and courteous, other staff members at Ron Carter are attentive to their customers needs, including the car detail membe from Eric. He is Professional and courteous, other staff members at Ron Carter are attentive to their customers needs, including the car detail members. More
by rockmills
Other Employees Tagged: zzEric zzGomez, zzTony zzGomez, zzPaul zzJones
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