Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Big Star Hyundai
Friendswood, TX
6,681 Reviews
Located in friendly Clear Lake, on the Gulf Freeway, just 2 minutes south of beltway 8, we are Big Star Hyundai in Friendswood, Texas. Our large dealership is really a family business as part of the Ken Garff Automotive Group and is extremely devoted to giving back to our Greater Clear Lake community which we serve; Friendswood, Webster, Clear Lake Shores, League City, Seabrook, Pearland, Texas City and Houston areas.
Our mission is simple: Encourage, Contribute, Grow! We contribute as often as possible within the community; whether recognizing stand-out high school senior stand-outs from the Friendswood Way, Clear Lake Shores, League City, Texas City and Houston area with the Big Star Achievers $1,000 college scholarships, donating to Clear Creek Independent School District's Athletics, helping fund innovative teacher grants through the Clear Creek Education Foundaton or assisting Hope Village in their goal to better the lives of disabled and mentally challenged adults in our area.
Big Star Hyundai is here to serve all of your Hyundai needs. We have the most professional and experienced staff to help you with your next new Hyundai or pre-owned Hyundai purchase. With over 1,000 new Hyundai in stock, we WILL have the exact vehicle you want. We are the largest, #1 Volume Hyundai Dealer in Texas for a reason.
At Big Star Hyundai, we're ready to help any car shopper that walks through our doors. Our new Hyundai inventory has a wide range of terrific cars and SUVs for sale, and we're ready to work with you on new Hyundai leases near Clear Lake Shores. Or, should you want to buy a pre-owned model, our used car inventory includes all sorts of used Hyundai models and deals from other brands that we know drivers enjoy. No matter the type of car you want to buy, Big Star Hyundai can help!
We're Committed to Providing an Exceptional Customer Service Experience
So, why else should you shop with our Friendswood Hyundai dealer? Well, we're committed to making your experience as enjoyable as possible. Finding the car or SUV that you'll drive for the next few years should be fun and stress-free, and that's what we accomplish at our dealership. We provide auto finance resources so that securing a car loan is easier, and we're ready to work with any credit history. Even after you've bought your car, our Hyundai service center near League City makes auto maintenance a breeze, and you can buy auto parts from us. If you're ever feeling stressed or unsatisfied with your car shopping experience, our team will do everything we can to make it better.
Visit Big Star Hyundai Serving Houston Drivers
So, whether you want to buy a new Hyundai SUV near Texas City or need help with auto service, Big Star Hyundai is the dealership to visit. You'll find that our friendly atmosphere and team members improve any time that you spend in our showroom, and that our honesty makes car buying less stressful. If you have questions but not time to visit, you can always reach out through email or by giving us a call, but our flexible hours and in-person experience make visiting a great way to get help with whatever you need!
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 6,681 reviews
September 07, 2016
Mark Hinson Derek was GREAT!! He did all he could to make things happen in a timely manner! I was not impressed with finance! I was sold an extended warranty f Derek was GREAT!! He did all he could to make things happen in a timely manner! I was not impressed with finance! I was sold an extended warranty for $1800. That should cost no more than $1200. But I felt like I had to buy it! More
by markhinson02
Verified CustomerEmployees Worked With
Fiancé person, zzDerek zzKleinschmidt
September 05, 2016
Follow up after the Purchase was horrible! I purchased a Pre-owned vehicle from Ron Carter last December 2015 and after meeting with the Finance department decided to purchase the Power protect I purchased a Pre-owned vehicle from Ron Carter last December 2015 and after meeting with the Finance department decided to purchase the Power protection plan along with the extended warranty due to the number of miles I drive each year. After checking with the warranty company in February, there was numerous errors on the paperwork and false Information given by the Finance department at Ron Carter. When first contacting the finance department they seemed very Interested in making things right so I followed the procedure to cancel and correct the false Information provided. It took 5 months and numerous emails and Phone calls to have 1 of the 2 issues resolved and as of September (7 months later) I still do not have resolution on the second issue with my warranty coverage. I have been dealing directly with the finance manager Scoot K. and to be honest with you he does not seem to care at all! It is not just about the sell, it should be about the whole experience BUYER BEWARE!. More
by Craig W.
Employees Worked With
Scott Kimbrough Finance Manager
August 31, 2016
review I had a great experience and am throughly pleased with my car that I ended up buying. I would recommend Derek to a friend who was interested in buying I had a great experience and am throughly pleased with my car that I ended up buying. I would recommend Derek to a friend who was interested in buying a car. More
by asaunders711
Employees Worked With
zzDerek zzKleinschmidt
August 31, 2016
Good at price Anthony Merchant was a sales person who gave me a good amount of time and tried to found what I need and gave me a better deal for which we are lookin Anthony Merchant was a sales person who gave me a good amount of time and tried to found what I need and gave me a better deal for which we are looking for. More
by santoshnutte1
Employees Worked With
zzAnthony zzMerchant
August 30, 2016
Ron Carter Its one of the best dealerships out there, staff was friendly and they tried to work with me and my budget, Tasos, did his best and i was really satis Its one of the best dealerships out there, staff was friendly and they tried to work with me and my budget, Tasos, did his best and i was really satisfied with the service More
by neildelarey
Employees Worked With
Tasos Karamitsos
August 29, 2016
Great Experience Jared Kneisler and Justin Tran, thank you so much. Ron Carter Hyundai is a great place with very professional, friendly, and welcoming staff. I high Jared Kneisler and Justin Tran, thank you so much. Ron Carter Hyundai is a great place with very professional, friendly, and welcoming staff. I highly recommend Ron Carter Hyundai. More
by Jerrie
Employees Worked With
Jared Kneisler, Justin Tran
August 26, 2016
Honest sales person great experience, good treatment and thorough explanation from a very knowledgeable sales person (Mueen Shurafa) who went far and beyond to provide sa great experience, good treatment and thorough explanation from a very knowledgeable sales person (Mueen Shurafa) who went far and beyond to provide satisfactory buy to a very picky and particular costumer with limited budget like me. More
by unassardpt
Employees Worked With
Mueen Shurafa
August 26, 2016
Ron carter review Jose was my salesperson and was extremely helpful and professional and seem to go out of his way to help me with every issue I had. Thanks to his help Jose was my salesperson and was extremely helpful and professional and seem to go out of his way to help me with every issue I had. Thanks to his help I will definitely come back to your dealership for my next purchase. Thank you More
by txns1fan
Employees Worked With
zzJose zzSuarez
August 26, 2016
Excellent customer service Very pleasant experience...honest. Manager knew I was in a rush to get deal done and stepped in himself to make it happen. Constantly keeping me post Very pleasant experience...honest. Manager knew I was in a rush to get deal done and stepped in himself to make it happen. Constantly keeping me posted on license plate status so my son could leave to college on time. More
by reggie.salinas
August 25, 2016
Yay Huyndia! The staff at RonCarter Clear lake was patient work all of our silly questions and kept a level attitude with us. I was able to test multiple cars and The staff at RonCarter Clear lake was patient work all of our silly questions and kept a level attitude with us. I was able to test multiple cars and get a good comparison. I am now driving a reliable car that accommodates all of my needs (and more!) More
by hethur759
Employees Worked With
zzDaniel zzCurbello
