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Big Star Hyundai
Friendswood, TX
6,692 Reviews
Located in friendly Clear Lake, on the Gulf Freeway, just 2 minutes south of beltway 8, we are Big Star Hyundai in Friendswood, Texas. Our large dealership is really a family business as part of the Ken Garff Automotive Group and is extremely devoted to giving back to our Greater Clear Lake community which we serve; Friendswood, Webster, Clear Lake Shores, League City, Seabrook, Pearland, Texas City and Houston areas.
Our mission is simple: Encourage, Contribute, Grow! We contribute as often as possible within the community; whether recognizing stand-out high school senior stand-outs from the Friendswood Way, Clear Lake Shores, League City, Texas City and Houston area with the Big Star Achievers $1,000 college scholarships, donating to Clear Creek Independent School District's Athletics, helping fund innovative teacher grants through the Clear Creek Education Foundaton or assisting Hope Village in their goal to better the lives of disabled and mentally challenged adults in our area.
Big Star Hyundai is here to serve all of your Hyundai needs. We have the most professional and experienced staff to help you with your next new Hyundai or pre-owned Hyundai purchase. With over 1,000 new Hyundai in stock, we WILL have the exact vehicle you want. We are the largest, #1 Volume Hyundai Dealer in Texas for a reason.
At Big Star Hyundai, we're ready to help any car shopper that walks through our doors. Our new Hyundai inventory has a wide range of terrific cars and SUVs for sale, and we're ready to work with you on new Hyundai leases near Clear Lake Shores. Or, should you want to buy a pre-owned model, our used car inventory includes all sorts of used Hyundai models and deals from other brands that we know drivers enjoy. No matter the type of car you want to buy, Big Star Hyundai can help!
We're Committed to Providing an Exceptional Customer Service Experience
So, why else should you shop with our Friendswood Hyundai dealer? Well, we're committed to making your experience as enjoyable as possible. Finding the car or SUV that you'll drive for the next few years should be fun and stress-free, and that's what we accomplish at our dealership. We provide auto finance resources so that securing a car loan is easier, and we're ready to work with any credit history. Even after you've bought your car, our Hyundai service center near League City makes auto maintenance a breeze, and you can buy auto parts from us. If you're ever feeling stressed or unsatisfied with your car shopping experience, our team will do everything we can to make it better.
Visit Big Star Hyundai Serving Houston Drivers
So, whether you want to buy a new Hyundai SUV near Texas City or need help with auto service, Big Star Hyundai is the dealership to visit. You'll find that our friendly atmosphere and team members improve any time that you spend in our showroom, and that our honesty makes car buying less stressful. If you have questions but not time to visit, you can always reach out through email or by giving us a call, but our flexible hours and in-person experience make visiting a great way to get help with whatever you need!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Service Communication
Workmanship
Service Time
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
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Showing 6,692 reviews
June 22, 2016
Just what I needed This deal was just what I needed with great discounts on the extended warranty and GAP insurance.I am very happy to have stopped by Ron Carters for th This deal was just what I needed with great discounts on the extended warranty and GAP insurance.I am very happy to have stopped by Ron Carters for this experience. More
by andefru
Verified CustomerEmployees Worked With
Tasos Karamitsos, zzLupe zzPena
June 22, 2016
Nice Sosa did a great job finding exactly what I wanted! He knew what was in stock and very knowledgeable and wih products. He made my visit swift and swee Sosa did a great job finding exactly what I wanted! He knew what was in stock and very knowledgeable and wih products. He made my visit swift and sweet knowing I didnt have much time. Lupe did a fantastic job getting me in and out as well! Great job guys! Keep up the great work!!! More
by shelby_holmes0
Employees Worked With
Sosa L., zzLupe zzPena
June 22, 2016
New car lease. Our experience was one of the best that we have had at any car dealership when purchasing a vehicle, new or used. Hector and Christian made the proce Our experience was one of the best that we have had at any car dealership when purchasing a vehicle, new or used. Hector and Christian made the process easy and painless. They presented a car that fit our needs and our budget. And...it is good looking with a lot of bells and whistles that we did not think that we wanted to afford. Kudos to Christian and Hector. More
by jms.mosby
Employees Worked With
June 21, 2016
GREAT SALEMAN WHEN YOU GO TO RON CARTER MAKE SURE YOU GO WITH JOHNNY GOMEZ HE'S THE BEST SALES CAR CONSULTANT, HE WILL GIVE YOU THE BEST PRICE FOR YOUR NEW CAR AND WHEN YOU GO TO RON CARTER MAKE SURE YOU GO WITH JOHNNY GOMEZ HE'S THE BEST SALES CAR CONSULTANT, HE WILL GIVE YOU THE BEST PRICE FOR YOUR NEW CAR AND WILL WALK YOU THROUGH EVERTHING AND WILL ANSWER ALL YOUR QUESTIONS... More
by tauro152008
Employees Worked With
JOHNNY GOMEZ
June 19, 2016
Love this Place! Greg was amazing and helped me get into a new car and explained everything. Greg has a helper named Donnie. Never had two help me at once! Everything Greg was amazing and helped me get into a new car and explained everything. Greg has a helper named Donnie. Never had two help me at once! Everything was so fast. Before I knew it I had already bought a car. So happy, and I love it. Im sending people there to buy! More
by enderlyn.thompson
Employees Worked With
zzGreg zzLefner
June 18, 2016
Selling is about relationships Much emphasis is obviously placed on the Sales Force at this Dealership. Focus needs placed on the overall process. The new salesman we'd dealt with Much emphasis is obviously placed on the Sales Force at this Dealership. Focus needs placed on the overall process. The new salesman we'd dealt with, did a fine job, being new. His floor manager also assisted. However, we'd been hesitant to buy a 2nd car from Ron Carter, due to paperwork issues when we'd purchased our new Tucson in 2012. We thought maybe that was a fluke and gave them a 2nd chance, since they had the car we wanted and are a short drive. We were wrong. Selling is about relationships. When the customer feels they're not valued or have been poorly treated, there is no trust, repeat sale(s) and or good referrals. Hyundai has good cars. We love your cars, not pleased with the purchase experience. Some of the points on the 2016 purchase: After being there a lengthy period, it turned out in Finance that they'd not used our bank as requested. Seemed like the numbers changed, when he redid the loan through our bank. I'd even questioned this, when he showed us the screen. It appears--after the fact--that we really got screwed on the price. That's our bad for not walking away...we were tired. Attention to detail: Lacking. I'd noticed after a week that our trade-in had not been paid off. I contacted bank and dealership. I did receive return calls from a couple folks. One responded saying, "We don't overnight the payoffs...we move over 500 cars per month." "We could not afford to keep the lights on, if we overnighted the payoffs." That said, we'd purchased on 5/28 and the payment credited on 6/13. Given the number of days, there was still a balance due. I've left a message for the contacts I have from the dealership. Lack of attention to detail was a repeat issue: They'd not completed all paperwork the last time. On the prior purchase in 2012, the dealership had sold our paid off trade-in at auction and the title was not transferred to the dealership, for some reason. When someone attempted to purchase that vehicle, we were then contacted by County. In order to show we no longer owned said vehicle, paperwork to clear this up was required on my end, which I then sent to the State. Overall: After purchasing a new vehicle, we should be happy with the purchase, not feel that we were slighted or have to chase down the paperwork, to ensure completion. I was told at the Dealership that this survey is about how only the sales people performed. I disagree. The whole process matters! I was in sales a long time, I was that person that had to answer if the whole team did not follow through. It hurt my commission and our business. Due to that, I believe in providing real feedback. Otherwise, there is no way to address issues. More
by kittybock
June 18, 2016
Thanks! Israel Salazar. I'm enjoying my Santa Fe! My Santa Fe not only is a great looking SUV but also rides smooth and comfortable. Plenty of room for clients, kids, and work signs. My Santa Fe not only is a great looking SUV but also rides smooth and comfortable. Plenty of room for clients, kids, and work signs. More
by DebbieRichardson
Employees Worked With
Israel Salazar, zzAlex zzDeLaRosa, zzMiles zzWalker
June 17, 2016
Great dealer I recommend Ron carter Hyundai. Great dealer to buy a car from. If your in need of a vehicle, go see Paul Jones at RC I recommend Ron carter Hyundai. Great dealer to buy a car from. If your in need of a vehicle, go see Paul Jones at RC More
by gihankiriella33
Employees Worked With
zzPaul zzJones
June 16, 2016
great customer service As I mentioned before, I would like to congratulate you because the exceptional employee you have, Mr Daniel Curbelo is an excellent key for your succ As I mentioned before, I would like to congratulate you because the exceptional employee you have, Mr Daniel Curbelo is an excellent key for your success. I am really happy with my new vehicle More
by oscaril1
Employees Worked With
zzDaniel zzCurbello
June 16, 2016
Awesome The staff at Ron Carter Hyundai were all very nice. We worked with Justin and he was very involved, he even got my son "involved". Everyone was very k The staff at Ron Carter Hyundai were all very nice. We worked with Justin and he was very involved, he even got my son "involved". Everyone was very kind. More
by morgangriswold2014
