Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Big Star Hyundai
Friendswood, TX
6,692 Reviews
Located in friendly Clear Lake, on the Gulf Freeway, just 2 minutes south of beltway 8, we are Big Star Hyundai in Friendswood, Texas. Our large dealership is really a family business as part of the Ken Garff Automotive Group and is extremely devoted to giving back to our Greater Clear Lake community which we serve; Friendswood, Webster, Clear Lake Shores, League City, Seabrook, Pearland, Texas City and Houston areas.
Our mission is simple: Encourage, Contribute, Grow! We contribute as often as possible within the community; whether recognizing stand-out high school senior stand-outs from the Friendswood Way, Clear Lake Shores, League City, Texas City and Houston area with the Big Star Achievers $1,000 college scholarships, donating to Clear Creek Independent School District's Athletics, helping fund innovative teacher grants through the Clear Creek Education Foundaton or assisting Hope Village in their goal to better the lives of disabled and mentally challenged adults in our area.
Big Star Hyundai is here to serve all of your Hyundai needs. We have the most professional and experienced staff to help you with your next new Hyundai or pre-owned Hyundai purchase. With over 1,000 new Hyundai in stock, we WILL have the exact vehicle you want. We are the largest, #1 Volume Hyundai Dealer in Texas for a reason.
At Big Star Hyundai, we're ready to help any car shopper that walks through our doors. Our new Hyundai inventory has a wide range of terrific cars and SUVs for sale, and we're ready to work with you on new Hyundai leases near Clear Lake Shores. Or, should you want to buy a pre-owned model, our used car inventory includes all sorts of used Hyundai models and deals from other brands that we know drivers enjoy. No matter the type of car you want to buy, Big Star Hyundai can help!
We're Committed to Providing an Exceptional Customer Service Experience
So, why else should you shop with our Friendswood Hyundai dealer? Well, we're committed to making your experience as enjoyable as possible. Finding the car or SUV that you'll drive for the next few years should be fun and stress-free, and that's what we accomplish at our dealership. We provide auto finance resources so that securing a car loan is easier, and we're ready to work with any credit history. Even after you've bought your car, our Hyundai service center near League City makes auto maintenance a breeze, and you can buy auto parts from us. If you're ever feeling stressed or unsatisfied with your car shopping experience, our team will do everything we can to make it better.
Visit Big Star Hyundai Serving Houston Drivers
So, whether you want to buy a new Hyundai SUV near Texas City or need help with auto service, Big Star Hyundai is the dealership to visit. You'll find that our friendly atmosphere and team members improve any time that you spend in our showroom, and that our honesty makes car buying less stressful. If you have questions but not time to visit, you can always reach out through email or by giving us a call, but our flexible hours and in-person experience make visiting a great way to get help with whatever you need!
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Service Communication
Workmanship
Service Time
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 6,692 reviews
March 28, 2016
Hyundai Santa Fe We purchased a Hyundai Santa Fe and have enjoyed driving it. I would recommend purchasing a new Santa Fe for anyone looking to purchase a new car. Thi We purchased a Hyundai Santa Fe and have enjoyed driving it. I would recommend purchasing a new Santa Fe for anyone looking to purchase a new car. This car is a great overall value and seems to have a very good build quality. More
by dcwill34
Verified CustomerEmployees Worked With
Jodi, Phillip Morrow, zzLupe zzPena
March 28, 2016
Great Experience at Ron Carter I shared in my previous space how wonderful my purchasing experience was with Ron Carter. I enjoyed speaking with Christian K and Kilan Anderson he wa I shared in my previous space how wonderful my purchasing experience was with Ron Carter. I enjoyed speaking with Christian K and Kilan Anderson he was my sales person was very attentive and professional. My financial officer Roger was also professional and it was wonderful. Not being pressured, making sure that I was thoroughly satisfied with my purchase. Every small detail was paid attention to and believe me that just enhanced my experience that much more. Kudos to Ron Carter, Kilan and Roger. I would definitely recommend them to all of my colleagues. More
by acereno10
Employees Worked With
Other Employees :
Kilan A and Roger are not listed., zzKilan zzAnderson
March 27, 2016
Terrible experience Can I give lesser than 1 star? I went this evening ( 3/26/2016) to Ron Carter Hyundai Clear Lake with my family to trade in my 05 Toyota Camry XLE an Can I give lesser than 1 star? I went this evening ( 3/26/2016) to Ron Carter Hyundai Clear Lake with my family to trade in my 05 Toyota Camry XLE and buy a 2016 Hyundai Sonata. I was helped by Mr. Kilan Anderson and below goes the experience: I arrived at 7:25 pm. Gave Mr. Anderson my budget details, my trade in expectations upfront. That is where we started the conversation. He came with me to look at the car started revving it up, checked the AC, under hood etc. Said that it was in pretty fair condition based on its age. After sometime we test drove the Sonata sports and came back in the dealership around 8:55. He went in and got the quote. And to my greatest of surprise the amount I had to shell out of pocket was close to double of my initial budget I gave him. He totally low balled me on the Camry. As if this was not enough I was told if I had to accept their great offer I cannot make use of Hyundai's 0.0% for 60 months promotional offer rather I have to pay 3.9%. Else I have to pay $4k more. Also he did not gave me a copy of the quote since I was not buying the car at that very moment!!! While coming out when I asked for the $25 visa card for the test drive offer he said me that in the fear of getting them stolen the personnel has taken the key and gone home and I can take it if I come back on Monday to buy the car. My question to the management is why go for this bait and switch sell strategy? Why cannot the salesperson be upfront and say it on my face during the first 5 minutes that my offer cannot be accepted. I understand everyone can work on a 20% range but come on, the quote was close to 90% above of what I offered. Honestly felt bad for driving 40 miles, wasting 3 hours and face this terrible experience. Make no mistake I have not written this review for the $25 gift card. Just wanted to make the fellow buyers aware that this might not be the place where they can expect honesty and professionalism. Thanks & regards, Raj More
by Raj
Employees Worked With
Kilan Anderson
March 25, 2016
Poor communication Nelson and the financier seemed to be sketchy around the details of the warranty I bought. They also told me different things about how I can pay for Nelson and the financier seemed to be sketchy around the details of the warranty I bought. They also told me different things about how I can pay for the car. More
by tmcgilvray0
Employees Worked With
Nelson and Jimenez
March 25, 2016
Great Customer Service Buying my new 2016 Tucson was a pleasant experience!!!!! I want to comment on the outstanding customer service received by Eduardo Mendez, He was pro Buying my new 2016 Tucson was a pleasant experience!!!!! I want to comment on the outstanding customer service received by Eduardo Mendez, He was professional and answer all questions I had. I will definitely recommend him. Thank you to all Hyundai staff More
by yuliguerrero34
Employees Worked With
Eduardo Mendez
March 25, 2016
Excellent Dealership The best experience buying a new vehicle. All of the staff are great. Israel my sales person was awesome.I didn't feel any pressure or rushed into mak The best experience buying a new vehicle. All of the staff are great. Israel my sales person was awesome.I didn't feel any pressure or rushed into making a car selection. This is the first time that I can say that I really love my new car! More
by ajpfree2
Employees Worked With
zzIsrael zzSalazar
March 24, 2016
amazed coustomer I had a great time while I was purchasing my car everybody was friendly & making sure I was comfortable while I was at the dealership I had a great time while I was purchasing my car everybody was friendly & making sure I was comfortable while I was at the dealership More
by meggiebio1220
Employees Worked With
Philip, zzAlbert zzKelley
March 24, 2016
The best A great visit, everyone was extremely helpful and attentive to my needs. Both me and my wife were extremely impressed by David and his extensive knowl A great visit, everyone was extremely helpful and attentive to my needs. Both me and my wife were extremely impressed by David and his extensive knowledge of our new vehicles and willingness to answer our (many) questions. We will be referring anybody looking for a new car to Ron Carter Hyundai. More
by daboyyd
Employees Worked With
zzDavid zzWaters
March 24, 2016
Purchase of vehicle Again, thank you. The experience was better then expected. My sales men was professional and explained everything. No high sales pressure, which I lik Again, thank you. The experience was better then expected. My sales men was professional and explained everything. No high sales pressure, which I liked. I probably would not have purchased a car if the sales person was not as professional as mine. More
by scr123
March 24, 2016
Great prices Employees were eager to help with questions about features and the car itself. Also had a great test drive with Kilan. Ask for him, he's great! Employees were eager to help with questions about features and the car itself. Also had a great test drive with Kilan. Ask for him, he's great! More
by jflores7162
Employees Worked With
Kilan Anderson, zzKilan zzAnderson
