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Big Star Hyundai
Friendswood, TX
6,684 Reviews
Located in friendly Clear Lake, on the Gulf Freeway, just 2 minutes south of beltway 8, we are Big Star Hyundai in Friendswood, Texas. Our large dealership is really a family business as part of the Ken Garff Automotive Group and is extremely devoted to giving back to our Greater Clear Lake community which we serve; Friendswood, Webster, Clear Lake Shores, League City, Seabrook, Pearland, Texas City and Houston areas.
Our mission is simple: Encourage, Contribute, Grow! We contribute as often as possible within the community; whether recognizing stand-out high school senior stand-outs from the Friendswood Way, Clear Lake Shores, League City, Texas City and Houston area with the Big Star Achievers $1,000 college scholarships, donating to Clear Creek Independent School District's Athletics, helping fund innovative teacher grants through the Clear Creek Education Foundaton or assisting Hope Village in their goal to better the lives of disabled and mentally challenged adults in our area.
Big Star Hyundai is here to serve all of your Hyundai needs. We have the most professional and experienced staff to help you with your next new Hyundai or pre-owned Hyundai purchase. With over 1,000 new Hyundai in stock, we WILL have the exact vehicle you want. We are the largest, #1 Volume Hyundai Dealer in Texas for a reason.
At Big Star Hyundai, we're ready to help any car shopper that walks through our doors. Our new Hyundai inventory has a wide range of terrific cars and SUVs for sale, and we're ready to work with you on new Hyundai leases near Clear Lake Shores. Or, should you want to buy a pre-owned model, our used car inventory includes all sorts of used Hyundai models and deals from other brands that we know drivers enjoy. No matter the type of car you want to buy, Big Star Hyundai can help!
We're Committed to Providing an Exceptional Customer Service Experience
So, why else should you shop with our Friendswood Hyundai dealer? Well, we're committed to making your experience as enjoyable as possible. Finding the car or SUV that you'll drive for the next few years should be fun and stress-free, and that's what we accomplish at our dealership. We provide auto finance resources so that securing a car loan is easier, and we're ready to work with any credit history. Even after you've bought your car, our Hyundai service center near League City makes auto maintenance a breeze, and you can buy auto parts from us. If you're ever feeling stressed or unsatisfied with your car shopping experience, our team will do everything we can to make it better.
Visit Big Star Hyundai Serving Houston Drivers
So, whether you want to buy a new Hyundai SUV near Texas City or need help with auto service, Big Star Hyundai is the dealership to visit. You'll find that our friendly atmosphere and team members improve any time that you spend in our showroom, and that our honesty makes car buying less stressful. If you have questions but not time to visit, you can always reach out through email or by giving us a call, but our flexible hours and in-person experience make visiting a great way to get help with whatever you need!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
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Showing 6,684 reviews
January 04, 2016
Very friendly sales staff Sales staff fulfilled the need in terms of vehicle explanation and effort to reach the budget. Very transparent and straight to the point purchase exp Sales staff fulfilled the need in terms of vehicle explanation and effort to reach the budget. Very transparent and straight to the point purchase experience. More
by SERGIO.MOSCON
Verified CustomerEmployees Worked With
zzDavid zzWaters
January 04, 2016
Nice experience Love my Accent! Nelson was very helpful and friendly. The GM Christian K. came by and answered all my questions. Overall great experience. Thank You. Love my Accent! Nelson was very helpful and friendly. The GM Christian K. came by and answered all my questions. Overall great experience. Thank You. More
by htownrondo
January 03, 2016
Excellent experiince Alex helped me get the best deal possible and gave me perfect customer service. He was very intellefent and knew his product when showing me card Alex helped me get the best deal possible and gave me perfect customer service. He was very intellefent and knew his product when showing me card More
by Kassy
Employees Worked With
zzAlex zzGarcia
January 02, 2016
awesome! Excellent! ..Mr Taso was very friendly n courtious This is my 4th Hyundai from Ron Carter. The Man that helped us was also very helpful The man th Excellent! ..Mr Taso was very friendly n courtious This is my 4th Hyundai from Ron Carter. The Man that helped us was also very helpful The man that helped finalize the paper work was also very nice and ANSWER all our questions. More
by memo1921
Employees Worked With
Christian ...., Tasos Karamitsos
January 02, 2016
Good job I was happy with it all. Made me feel welcome and right at home to buy the car thet i wanted. Helped me in every way they could. I was happy with it all. Made me feel welcome and right at home to buy the car thet i wanted. Helped me in every way they could. More
by LASTPHONE
Employees Worked With
zzAlexis zzCamarillo
January 02, 2016
Non-deal experience I was looking for a specific Tuscon model. I live in San Antonio and couldn't find the vehicle I wanted here, so I went to the web and found a vehicl I was looking for a specific Tuscon model. I live in San Antonio and couldn't find the vehicle I wanted here, so I went to the web and found a vehicle at Ron Carter's. I couldn't get to the dealership for a couple of weeks, but I was assured that the vehicle would be "taken off the site" so it would be available when I came over to Houston on January 2. I confirmed my trip via email several times with Renee and again by phone on December 31 and again while in transit on January 2. We traveled to Houston and were about 15 minutes from the dealership when I got a call from David telling me they had just sold that vehicle. They had no others with the Ultimate package on the lot. NO offer to find one for me was made (I did a web search and found at least 25 others in Houston). I had told them that color was not important as it was the Ultimate package that was the need. We turned around and traveled the 3 hours back to San Antonio. I cannot recommend a dealership who drops the ball on a vehicle and doesn't offer to help a potential customer. This whole thing left a bad taste in my mouth. I won't deal with them again. More
by JimC
Employees Worked With
Renee
December 31, 2015
They care I appreciate the hard work that Alex and The Manager (he gets this title because of all he did to get me financed). Both worked hard to get me driving I appreciate the hard work that Alex and The Manager (he gets this title because of all he did to get me financed). Both worked hard to get me driving again and I can only thank God for the miracle of those two gentlemen working for me?? More
by VMERRELL
Employees Worked With
zzAlex zzGarcia
December 31, 2015
Disgusted! They invited me to come test drive, and offered a gift card. I test drove a 2015 Elantra which was priced at $13.8K on their website. When asked for a They invited me to come test drive, and offered a gift card. I test drove a 2015 Elantra which was priced at $13.8K on their website. When asked for a drive-out price, they quoted $20.2K ($18.8 K + TTL). The Sales Manager, Tony, was extremely rude (called me a liar when I mentioned seeing a $13.8 K price on the web). I was so disgusted that I did not even wait for the gift card. Couldn't,t imagine a car dealer inviting someone to come by and then insult him. I,d never deal with business that mean-spirited. More
by Jamal
Employees Worked With
Tony, Tasos Karamitsos
December 31, 2015
Internet LIE Visited their internet site. Selected a car, was given a quote! Drove 275 miles!! To be told the car was $6000 more and treated very rude!!!! Visited their internet site. Selected a car, was given a quote! Drove 275 miles!! To be told the car was $6000 more and treated very rude!!!! More
by Kjones
Employees Worked With
zzVeronica zzHewitt
December 30, 2015
Bought car from them but Not a good experience The salesperson did his job, but not the best. He did not explain what discounts we got. The end result was fine that we bought the car but the wait w The salesperson did his job, but not the best. He did not explain what discounts we got. The end result was fine that we bought the car but the wait was too long, over 6 hours. The manager is a crook. Advertisement on the website is not reliable. They claim that they will pay $500 more for trade-in car but the first pricing assessment they gave for my car was $500, which is ridiculous. They added on the maintenance package after we rejected the offer. We like the car but will not come back to this dealership. More
by JING428
Employees Worked With
zzAlex zzGarcia
