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Big Star Hyundai

Friendswood, TX

4.3
6,692 Reviews
Located in friendly Clear Lake, on the Gulf Freeway, just 2 minutes south of beltway 8, we are Big Star Hyundai in Friendswood, Texas. Our large dealership is really a family business as part of the Ken Garff Automotive Group and is extremely devoted to giving back to our Greater Clear Lake community which we serve; Friendswood, Webster, Clear Lake Shores, League City, Seabrook, Pearland, Texas City and Houston areas. Our mission is simple: Encourage, Contribute, Grow! We contribute as often as possible within the community; whether recognizing stand-out high school senior stand-outs from the Friendswood Way, Clear Lake Shores, League City, Texas City and Houston area with the Big Star Achievers $1,000 college scholarships, donating to Clear Creek Independent School District's Athletics, helping fund innovative teacher grants through the Clear Creek Education Foundaton or assisting Hope Village in their goal to better the lives of disabled and mentally challenged adults in our area. Big Star Hyundai is here to serve all of your Hyundai needs. We have the most professional and experienced staff to help you with your next new Hyundai or pre-owned Hyundai purchase. With over 1,000 new Hyundai in stock, we WILL have the exact vehicle you want. We are the largest, #1 Volume Hyundai Dealer in Texas for a reason. At Big Star Hyundai, we're ready to help any car shopper that walks through our doors. Our new Hyundai inventory has a wide range of terrific cars and SUVs for sale, and we're ready to work with you on new Hyundai leases near Clear Lake Shores. Or, should you want to buy a pre-owned model, our used car inventory includes all sorts of used Hyundai models and deals from other brands that we know drivers enjoy. No matter the type of car you want to buy, Big Star Hyundai can help! We're Committed to Providing an Exceptional Customer Service Experience So, why else should you shop with our Friendswood Hyundai dealer? Well, we're committed to making your experience as enjoyable as possible. Finding the car or SUV that you'll drive for the next few years should be fun and stress-free, and that's what we accomplish at our dealership. We provide auto finance resources so that securing a car loan is easier, and we're ready to work with any credit history. Even after you've bought your car, our Hyundai service center near League City makes auto maintenance a breeze, and you can buy auto parts from us. If you're ever feeling stressed or unsatisfied with your car shopping experience, our team will do everything we can to make it better. Visit Big Star Hyundai Serving Houston Drivers So, whether you want to buy a new Hyundai SUV near Texas City or need help with auto service, Big Star Hyundai is the dealership to visit. You'll find that our friendly atmosphere and team members improve any time that you spend in our showroom, and that our honesty makes car buying less stressful. If you have questions but not time to visit, you can always reach out through email or by giving us a call, but our flexible hours and in-person experience make visiting a great way to get help with whatever you need!
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17990 Gulf Freeway

Friendswood, TX

77546

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Showing 6,692 reviews

December 23, 2015

Excellent customer service I enjoy purchasing my new vehicle at Ron Carter, my sales person Chris was very knowledgeable of the type of vehicle I was purchasing. I also enjoy th More

by MUNOZJOSEM
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris
Dec 23, 2015 -

Big Star Hyundai responded

Thank you for your comments. We appreciate you choosing to shop for your new vehicle with us and couldn't be happier to hear you were able to find what you were looking for with us. Congratulations on your new vehicle and thank you for your business. We look forward to serving you again the next time you need us.

December 23, 2015

First new car Just purchased my first new vehicle from Ron Carter. My salesman was amazing. I had my 3 yr old with me and he never seemed annoyed with her. They had More

by SAMANTHALYNNE2010
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Type employee names separated by comma., zzMiles zzWalker
Dec 23, 2015 -

Big Star Hyundai responded

Thank you for your comments and for choosing to shop for your first new car with us. We're happy to hear Miles and the rest of the Ron Carter Hyundai team were able to help you find what you were looking for with us and provide you with an exceptional car shopping experience. Congratulations on your first new car. We appreciate your business and look forward to serving you again when you're ready for new car number two. Thanks again and welcome to the Ron Carter Hyundai family.

December 23, 2015

Excellent Everyone was very nice and helpful. I am happy with my new Santa Fe...my 5th one to own. I will return to Ron Carter for my Hyundai needs. More

by JAN.STEIN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Russell, zzDavid zzWaters, zzPaul zzJones
Dec 23, 2015 -

Big Star Hyundai responded

Congratulations on your new Santa Fe (an excellent choice, btw!). We appreciate you choosing to shop for your new vehicle with us and are happy to hear you were able to find what you were looking for with us. Thank you for your business and we look forward to serving you again the next time you need us.

December 23, 2015

Purchase of car Felt like finance salesperson was too pushy. Talked me into longer term to satisfy his needs. Took 2 weeks to cash check after I called 4 days after More

by LDLLOL2009
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Marshall , zzAlexis zzCamarillo, zzPaul zzJones
Dec 30, 2015 -

Big Star Hyundai responded

Thank you for your comments. We regret your experience with us left you frustrated, particularly with the amount of time it took to get your your prizes and your extra set of keys. We sincerely appreciate hearing from all of our customers, particularly those with legitimate complaints with our policies and procedures, as knowing these things helps us improve our overall car shopping experience. We will certainly look into the reasons for the delays in receiving your gift cards and your keys. We thank you for your comments and hope we can be of service to you again the next time you're in the market for a new or quality pre-owned vehicle.

December 23, 2015

Great Experience Had called about a Santa Fe and made an appointment, but the original sales person lost out when he passed me over to Jose Suarez! Jose was attentive More

by J.E.Ross
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
zzJose zzSuarez
Dec 28, 2015 -

Big Star Hyundai responded

Thank you for your comments and congratulations on your new Santa Fe! We're happy to hear Jose and the rest of the Ron Carter Hyundai team were able to help you find what you were looking for with us. Thank you for choosing our showroom in your search for your new vehicle and thank you for your business. We look forward to serving you again the next time you need us.

December 22, 2015

excellent experience at Ron Carter My experience at Ron Carter Hyundai was very positive. Agent Alex Garcia was very helpful and competent. Finance department agent Roger Jimenez was ve More

by CHARISMA1675
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Roger Jimenez, Chris Russell, zzAlex zzGarcia
Dec 23, 2015 -

Big Star Hyundai responded

Thank you for your comments and for choosing to shop for your new car with us. We're happy to hear Alex, Roger, and the rest of the Ron Carter Hyundai team were able to provide you with a satisfactory experience. We hope you were able to find what you were looking for with us and we look forward to serving you again the next time you need us.

December 22, 2015

Fast, enjoyable experience Out of all the dealerships I have purchased cars from this Hyundai location was different from the rest, got in an got out in a timely manner no long More

by GRADNEYFAMILY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Oscar Garcia, kelly Galvin, zzMiles zzWalker
Dec 23, 2015 -

Big Star Hyundai responded

Thank you for your comments and for choosing to stop by our showroom in your search for your next vehicle. We're happy to hear you were able to find what you were looking for with us. Congratulations on your new vehicle and thank you for your business. We look forward to serving you again the next time you need us.

December 22, 2015

Great Experience! This dealership helped to find my needs in a vehicle and got me in and out in no time with some of the best customer service I have experienced! Thing More

by ALEXAGRASSLEY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kilan Anderson
Dec 23, 2015 -

Big Star Hyundai responded

Thank you for your comments. We're happy to hear we were able to help you find the vehicle you were looking for with us, including exceptional customer service. Congratulations on your new vehicle and thank you for your business. We look forward to serving you again the next time you need us.

December 22, 2015

Professional It was a great experience at Ron Carter Hyundai. I would recommend this dealership to other friends and family. I was greeted quickly and professional More

by PHATTPHACEENT
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Chapa
Dec 23, 2015 -

Big Star Hyundai responded

Thank you for your comments and for choosing to our showroom in your search for your next new vehicle. We're happy to hear your experience was satisfactory and we hope we were able to help you find what you were looking for. Thank you again for your comments and we hope to see you again the next time you need us.

December 22, 2015

the best We will be back soon for our next car good job everybody y'all did a real good job I test drive alot of cars and I found one More

by PHILLIP_ANTOINE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : moe
Dec 23, 2015 -

Big Star Hyundai responded

Thank you for your comments. We're glad you were able to find a car with us and we look forward to serving you again soon.

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