Mo Shurafa
Mo Shurafa at Big Star Hyundai

Mo Shurafa

Sales Person

Big Star Hyundai

17990 Gulf Freeway
Friendswood, TX 77546

4.2
146 Reviews
4.2

146 Reviews

Write a Review

146 Reviews of Mo Shurafa

April 25, 2024

Dealership Rating
Employee Rating

I was so pleasantly surprised. I came in and was approved and out in 2 hours. MO WAS AMAZING! I was so happy with my purchase and I still am. Friendly, courteous and professional. More

by mpaINTER45
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Arnaldo Perez

April 20, 2024

Dealership Rating
Employee Rating

Worst car buying experience I have ever encountered. Rude, unprofessional staff, making repeated mistakes with our time and our paperwork. General sales manager who acknowledged inappropriate and rude More

by SF
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Christian Karamitsos, Sterling Whitely , Chris Russell- one star

Apr 22, 2024

Big Star Hyundai responded

Thank you for your review. Customer feedback, such as yours, is essential to our ongoing efforts to evolve our service standards & performance for the highest possible customer satisfaction. Rest assured that your thoughts will be used to fuel our commitment to continuous improvement.

April 02, 2024

Dealership Rating
Employee Rating

Good place to buy a car friendly people wouldn’t buy a car anywhere else More

by karamitsos.jk
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Apr 03, 2024

Big Star Hyundai responded

Thank you, it has been a privelege to serve you. We are delighted that our team was able to provide you with an exceptional, 5-Star experience.

February 16, 2024

Dealership Rating
Employee Rating

Friendly staff. Were willing to negotiate. Tinted my front windows for free. Drove truck home same day. Pretty well run place this day in age. More

by ejorgy3116
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Eric Chairis

Feb 16, 2024

Big Star Hyundai responded

Thank you! We are delighted that our team was able to provide an exceptional, 5-Star experience for you. We are honored that you chose Big Star Hyundai!

February 15, 2024

Dealership Rating
Employee Rating

The showroom and bathrooms were very clean. The waiting area was adequate. The staff were accommodating and friendly. More

by cmharper48
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Juan Pena, Randol Manjarrez

Feb 16, 2024

Big Star Hyundai responded

Thank you! We are delighted that our team was able to provide an exceptional, 5-Star experience for you. We are honored that you chose Big Star Hyundai!

December 15, 2023

Dealership Rating
Employee Rating

Just to start out saying that the salesman that I was blessed with was truly a great guy. Everyone was friendly. I just love this dealership. More

by tramaine.tyler2018.tt
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Dec 15, 2023

Big Star Hyundai responded

We are delighted that our team provided you with such a positive experience! Whenever you need assistance or just have a question, please give us a call. We're always happy to help!

November 23, 2023

Dealership Rating
Employee Rating

Very nice service, salesman was so helpful with helping me get the car I wanted More

by KAR
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Randol Manjarrez

Nov 28, 2023

Big Star Hyundai responded

Thank you! We are delighted that our team was able to provide an exceptional, 5-Star experience for you. We are honored that you chose Big Star Hyundai!

October 29, 2023

Dealership Rating
Employee Rating

Staff was very friendly and easy to make a deal with. Would recommend buying from here. More

by pjrey12
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Sam Caldwell

Oct 31, 2023

Big Star Hyundai responded

We are delighted that our team provided you with such a positive experience! Whenever you need assistance or just have a question, please give us a call. We're always happy to help!

October 12, 2023

Dealership Rating
Employee Rating

I see television advertisements for 2. 9% financing or $1500 savings. I don’t recall getting that offer. More

by HDUPIN
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Israel Salazar

Oct 13, 2023

Big Star Hyundai responded

Thank you for your review and your business. There are a variety of reasons a customer may not receive a particular offer. The first is that there are usually multiple offers available, not just one, and those are usually mutually exclusive. Also, not all customers will qualify for all available offers. That said, our goal is to align a purchase with the best offer the customer qualifies for. If you would like to review your paperwork, please send me an email with your best contact information and I will have your finance manager get with you to discuss. Gabrial Cruz, General Sales Manager, gcruz@bigstarhyundai.com

August 31, 2023

Dealership Rating
Employee Rating

Was great buying experience. Quick and easy. Moe found me the perfect vehicle. Everyone is so friendly. More

by TMCMUL1016
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Hector Briseno

Sep 01, 2023

Big Star Hyundai responded

Thank you! We are delighted that our team was able to provide an exceptional, 5-Star experience for you. We are honored that you chose Big Star Hyundai!

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