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Big Star Hyundai
Friendswood, TX
6,692 Reviews
Located in friendly Clear Lake, on the Gulf Freeway, just 2 minutes south of beltway 8, we are Big Star Hyundai in Friendswood, Texas. Our large dealership is really a family business as part of the Ken Garff Automotive Group and is extremely devoted to giving back to our Greater Clear Lake community which we serve; Friendswood, Webster, Clear Lake Shores, League City, Seabrook, Pearland, Texas City and Houston areas.
Our mission is simple: Encourage, Contribute, Grow! We contribute as often as possible within the community; whether recognizing stand-out high school senior stand-outs from the Friendswood Way, Clear Lake Shores, League City, Texas City and Houston area with the Big Star Achievers $1,000 college scholarships, donating to Clear Creek Independent School District's Athletics, helping fund innovative teacher grants through the Clear Creek Education Foundaton or assisting Hope Village in their goal to better the lives of disabled and mentally challenged adults in our area.
Big Star Hyundai is here to serve all of your Hyundai needs. We have the most professional and experienced staff to help you with your next new Hyundai or pre-owned Hyundai purchase. With over 1,000 new Hyundai in stock, we WILL have the exact vehicle you want. We are the largest, #1 Volume Hyundai Dealer in Texas for a reason.
At Big Star Hyundai, we're ready to help any car shopper that walks through our doors. Our new Hyundai inventory has a wide range of terrific cars and SUVs for sale, and we're ready to work with you on new Hyundai leases near Clear Lake Shores. Or, should you want to buy a pre-owned model, our used car inventory includes all sorts of used Hyundai models and deals from other brands that we know drivers enjoy. No matter the type of car you want to buy, Big Star Hyundai can help!
We're Committed to Providing an Exceptional Customer Service Experience
So, why else should you shop with our Friendswood Hyundai dealer? Well, we're committed to making your experience as enjoyable as possible. Finding the car or SUV that you'll drive for the next few years should be fun and stress-free, and that's what we accomplish at our dealership. We provide auto finance resources so that securing a car loan is easier, and we're ready to work with any credit history. Even after you've bought your car, our Hyundai service center near League City makes auto maintenance a breeze, and you can buy auto parts from us. If you're ever feeling stressed or unsatisfied with your car shopping experience, our team will do everything we can to make it better.
Visit Big Star Hyundai Serving Houston Drivers
So, whether you want to buy a new Hyundai SUV near Texas City or need help with auto service, Big Star Hyundai is the dealership to visit. You'll find that our friendly atmosphere and team members improve any time that you spend in our showroom, and that our honesty makes car buying less stressful. If you have questions but not time to visit, you can always reach out through email or by giving us a call, but our flexible hours and in-person experience make visiting a great way to get help with whatever you need!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
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Showing 6,692 reviews
November 02, 2015
Very satisfied customer. After shopping for a car for several months, I knew what I wanted and Mike helped me get just that! I am very happy with my car purchase. After shopping for a car for several months, I knew what I wanted and Mike helped me get just that! I am very happy with my car purchase. More
by VERONICA.ZUNIGA05
Verified CustomerEmployees Worked With
Mike Chapa
October 30, 2015
Best dealership experience! I had numerous issues with my previous car, which the service always took care of. I could no long trust the car. I took the car to the sales dept a I had numerous issues with my previous car, which the service always took care of. I could no long trust the car. I took the car to the sales dept and explained my situation. I knew I was upside down on the car. I asked what where my options. The sales team went to work. I was amazed at how fast they where able to come up with some options. The sales team was able to get me into a new car and my keep payments close to my old one. I want to commend both you sales and service departments. This dealer ship is by far the best dearlship I have ever delt with. Ron Carter Hyundai will be the only dealer I deal with from now on. More
by C.M.GRIFFIN
Employees Worked With
October 29, 2015
Nice car --- Good service Thank you for a good buying experience. I hope that my new car will drive as good as I was served at Ron Carter Hyundai. Thank you for a good buying experience. I hope that my new car will drive as good as I was served at Ron Carter Hyundai. More
by STAS865
Employees Worked With
Chris Davis, Keenan Penn
October 29, 2015
A great new experience It's our first car, so it was a very interesting new experience with a happy ending. We learn to much about the process. So for the next time we feel It's our first car, so it was a very interesting new experience with a happy ending. We learn to much about the process. So for the next time we feel prepared. We recommend Ron Carter and Hyundai so much. More
by PSCINI
Employees Worked With
Hector Jaramillo and Michael Ogaz, zzJames zzTeng
October 29, 2015
Deceiving Second attempt to write a review. It seems like only good reviews are what is to be posted? I said that bullying/questioning my husband's characte Second attempt to write a review. It seems like only good reviews are what is to be posted? I said that bullying/questioning my husband's character was made by the General Manager. Car was delivered with sticky stuff on it since someone drove it to the dealership. Price of the MSRP was hiked up due to covering up a "deficit". Taking the survey before being able to receive the promotional gift card was suggested but later after talking to the general manager he came up with the gift cards. Lastly I was asked to give perfect scores on this survey and even a cheat sheet paper to follow when filling it out. I have text messages and voicemail to corroborate my claim as I was asked for a "perfect score" repetitively. More
by noname
Employees Worked With
Mike Chapa
October 29, 2015
False Advertising, Illegal sales practices I first called about the truck on 10/21. I talked to Sosa the next day and submitted an offer over the phone. I never heard back. I contacted the d I first called about the truck on 10/21. I talked to Sosa the next day and submitted an offer over the phone. I never heard back. I contacted the dealer on 10/23 again to negotiate a price over the phone because I did not want to travel 3 hours to the dealership if we could not reach an agreement. I submitted $50,900 and I talked to Stephen who said we had a deal. I clarified with him again that $50,900 +TTL would get the deal done and he said yes. I drove down to the dealership on 10-28-15 to test drive the vehicle and purchase it. After an hour wait while they located the truck it was missing items that were on the advertised photos. When we went in to work on the papers they said the lowest they could go was $55,988 + TTL. I told them I wanted to pay at most the advertised price ($52,988) and not any more they said the $3000 Hyundai protection package had to be included and was not optional. At that point I asked to speak to the pre-owned manager Tony and he said the same thing. At that point I walked out of the dealership without completing the sale. More
by Doug N.
Employees Worked With
Tony - pre-owned sales mgr
October 28, 2015
GREAT!! Johnny delivered car to my house like promised , now i have my three row santafe, thank you Johnny Gomez!! I will be back for my next new car... Johnny delivered car to my house like promised , now i have my three row santafe, thank you Johnny Gomez!! I will be back for my next new car... More
by ELLYVEGA
Employees Worked With
zzJohnny zzGomez
October 28, 2015
Fantastic Ron Carter Hyundai was great. Everyone who worked with me was fantastic. Loved the BBQ. This is the second car from them. I'm sure I'll go there again Ron Carter Hyundai was great. Everyone who worked with me was fantastic. Loved the BBQ. This is the second car from them. I'm sure I'll go there again. More
by PGWILLIA
Employees Worked With
Derrick
October 28, 2015
Wonderful The staff made our family's car buying experience painless and easy. I was very impressed by the service and have recommended this dealership to my fr The staff made our family's car buying experience painless and easy. I was very impressed by the service and have recommended this dealership to my friends, even though the drive is a little further out from where I live. More
by SRTGUY777
Employees Worked With
keenan penn, nelson, zzIsrael zzSalazar
October 28, 2015
AMAZING! Ron Carter had the exact model I was looking for. Once I decided it was the car for me, they went above and beyond to make sure I was happy with my pu Ron Carter had the exact model I was looking for. Once I decided it was the car for me, they went above and beyond to make sure I was happy with my purchase. More
by MICHELLE.BLAKE
Employees Worked With
zzIsrael zzSalazar
