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Big Star Hyundai
Friendswood, TX
6,680 Reviews
Located in friendly Clear Lake, on the Gulf Freeway, just 2 minutes south of beltway 8, we are Big Star Hyundai in Friendswood, Texas. Our large dealership is really a family business as part of the Ken Garff Automotive Group and is extremely devoted to giving back to our Greater Clear Lake community which we serve; Friendswood, Webster, Clear Lake Shores, League City, Seabrook, Pearland, Texas City and Houston areas.
Our mission is simple: Encourage, Contribute, Grow! We contribute as often as possible within the community; whether recognizing stand-out high school senior stand-outs from the Friendswood Way, Clear Lake Shores, League City, Texas City and Houston area with the Big Star Achievers $1,000 college scholarships, donating to Clear Creek Independent School District's Athletics, helping fund innovative teacher grants through the Clear Creek Education Foundaton or assisting Hope Village in their goal to better the lives of disabled and mentally challenged adults in our area.
Big Star Hyundai is here to serve all of your Hyundai needs. We have the most professional and experienced staff to help you with your next new Hyundai or pre-owned Hyundai purchase. With over 1,000 new Hyundai in stock, we WILL have the exact vehicle you want. We are the largest, #1 Volume Hyundai Dealer in Texas for a reason.
At Big Star Hyundai, we're ready to help any car shopper that walks through our doors. Our new Hyundai inventory has a wide range of terrific cars and SUVs for sale, and we're ready to work with you on new Hyundai leases near Clear Lake Shores. Or, should you want to buy a pre-owned model, our used car inventory includes all sorts of used Hyundai models and deals from other brands that we know drivers enjoy. No matter the type of car you want to buy, Big Star Hyundai can help!
We're Committed to Providing an Exceptional Customer Service Experience
So, why else should you shop with our Friendswood Hyundai dealer? Well, we're committed to making your experience as enjoyable as possible. Finding the car or SUV that you'll drive for the next few years should be fun and stress-free, and that's what we accomplish at our dealership. We provide auto finance resources so that securing a car loan is easier, and we're ready to work with any credit history. Even after you've bought your car, our Hyundai service center near League City makes auto maintenance a breeze, and you can buy auto parts from us. If you're ever feeling stressed or unsatisfied with your car shopping experience, our team will do everything we can to make it better.
Visit Big Star Hyundai Serving Houston Drivers
So, whether you want to buy a new Hyundai SUV near Texas City or need help with auto service, Big Star Hyundai is the dealership to visit. You'll find that our friendly atmosphere and team members improve any time that you spend in our showroom, and that our honesty makes car buying less stressful. If you have questions but not time to visit, you can always reach out through email or by giving us a call, but our flexible hours and in-person experience make visiting a great way to get help with whatever you need!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
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Showing 6,680 reviews
April 15, 2015
Great excellent great salesman and manager. Didn't take very long and gave me a good deal. I would definitely go back again and refer my people. excellent great salesman and manager. Didn't take very long and gave me a good deal. I would definitely go back again and refer my people. More
by Ann123
Employees Worked With
zzMiles zzWalker
April 15, 2015
Finally found the car of my dreams! This was my first time buying a car and I was really nervous about making a purchase. Drove off in my new car the very same day I went in just to look This was my first time buying a car and I was really nervous about making a purchase. Drove off in my new car the very same day I went in just to look around. Juan helped answer all of my questions and made this experience a lovely one! More
by iamlauren
Employees Worked With
April 14, 2015
I had fun dealing with those guys I enjoyed the fight they put up when trying to make a deal. I'd do it again. That's the second car we have purchased from them in two years=... we'll I enjoyed the fight they put up when trying to make a deal. I'd do it again. That's the second car we have purchased from them in two years=... we'll be back More
by busybugs
Employees Worked With
Sosa L., Stephen Payne
April 14, 2015
Good service We had a graeat experience buying our new car in this place. Our sdles men help us a lot and our purshses was very easy. We had a graeat experience buying our new car in this place. Our sdles men help us a lot and our purshses was very easy. More
by Mirna964
Employees Worked With
Daniel "Blue" zzMellado
April 14, 2015
Horrible experience, all lies. Beware! Nightmare! I had to drive 2hrs to get there and was promised 3 separate times they would hold it for those few hours since I had already been preappro Nightmare! I had to drive 2hrs to get there and was promised 3 separate times they would hold it for those few hours since I had already been preapproved for financing. Long trip there, they acted like everything was fine and kept talking about the sale and going back to talk to manager for like 30mins. Then started talking about a new car they wanted me to try. After I got upset they admitted that someone else had shown up right before I got there and was trying to buy the car they Promised to hold. Kept telling me I could still buy the car if they got denied credit approval and to give it a little longer. Basically they just stalled another hour trying to sell me a car for 5k more!!!! (Turns out they were never going to sell me that car after i got there and changed price to no negotiations) So upset I was about to say things I would regret and they weren't even sorry. Worst experience of my life. Please don't get disrespected and abused here! Check reviews elsewhere, there's hundreds of stories exactly like mine. More
by momneedscar
April 12, 2015
Wonderful Service Isarel and his team was such a pleasure they worked with me until after hours. My credit history wasn't great but they still fought to get me in a car Isarel and his team was such a pleasure they worked with me until after hours. My credit history wasn't great but they still fought to get me in a car. I am confident they will work with lowering my new car note also. More
by punkinbrit29
Employees Worked With
zzIsrael zzSalazar
April 12, 2015
Options available for ALL!! I had an excellent experience from the moment I set foot on Ron Carter's premises. Outstanding customer service! They find deals to suit your needs an I had an excellent experience from the moment I set foot on Ron Carter's premises. Outstanding customer service! They find deals to suit your needs and are very willing to get you what you are looking for. More
by HappyCarOwner
Employees Worked With
zzVeronica zzHewitt
April 10, 2015
Excellent Experience Had an overall excellent experience. Alexis was a pleasure to work with and took care of all questions. It was my first time buying a new car from a d Had an overall excellent experience. Alexis was a pleasure to work with and took care of all questions. It was my first time buying a new car from a dealership and will absolutely recommend it to all my family and friends. Great, friendly atmosphere. More
by AM
Employees Worked With
zzAlexis zzCamarillo
April 10, 2015
Good, Excellent customer service. Thanks for your offer, I came trying to get out of a Lease and buying new car. I just dislike the fact of not seeing the contact until the end. beside Thanks for your offer, I came trying to get out of a Lease and buying new car. I just dislike the fact of not seeing the contact until the end. besides of that, Excellent service, beautiful car. More
by moisesylaura
Employees Worked With
Stephen Payne
April 09, 2015
It was an awesome experience! Ron Carter Hyundai changed the way I usually see salespeople. I originally went to Ron Carter Hyundai for an airbag recall and several other repairs I Ron Carter Hyundai changed the way I usually see salespeople. I originally went to Ron Carter Hyundai for an airbag recall and several other repairs I needed for my 2007 Sonata. I also had 4 maypops. Being on disability I was really sweating how much this was all going to cost and what sacrifices I would need to make. Cassandra started talking about a New Car. I had no expectations and was quite sure I would be shot down when they saw my credit report. I have a couple of items in dispute, but until there resolved they still show up on my credit report as derogatory. Cassandra came back and told me she was going to send me home in a new car that day. I listened out of courtesy, but still had no expectations. Salespeople are always talking about how they can do this or that. I honestly don't trust salespeople or advertising. In my experience there's always a gimmick brewing somewhere. Or so I thought! Cassandra was different. No lies and no tricks. Just a lot of investigating and teamwork. It was a tough job and after a long afternoon I was ready to drive my car home, and I asked Cassandra for my keys. There was still much work to be done, but Cassandra didn't give me my keys back. She gave me the keys to a brand new car and said we'll see you tomorrow. I was still skeptical but looked forward to coming back. If nothing else I felt like a Very Very Important Person. When I returned the next day my experience just got better and better. The down payment was very low. Much much less than the repairs to old car would have been. The trade in value was very reasonable. I didn't have to think or ask for anything. The interest rate on the New 2014 Hyundai Accent is amazingly low, and for the next 10 years I won't have to worry about any repairs. They gave me a 10 year 100,000 mile bumper to bumper warranty. Ron Carter Hyundai took care of everything for me. For anyone who hates pushy salespeople and misleading sales and trickery I recommend Ron Carter Hyundai. Ask for Cassandra!! I went in feeling like a paulper, but ended up feeling like a Very Very Important Person. Everybody else was great as well. Normally, I'm very harsh and brutally honest with salespeople. It's my idea of how you treat dishonest people. Nobody's tougher than I am on this matter. I get my toughness from being as honest and truthful as I can be. I think truth defines who we are. Ron Carter Hyundai is a very honest dealership. I'm really enjoying my new car. Thanks to everyone at Ron Carter Hyundai. I definitely recommend you to everyone I know. More
by Happy Old Guy
Employees Worked With
zzCassy zzAchanzar
