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Big Star Hyundai
Friendswood, TX
6,675 Reviews
Located in friendly Clear Lake, on the Gulf Freeway, just 2 minutes south of beltway 8, we are Big Star Hyundai in Friendswood, Texas. Our large dealership is really a family business as part of the Ken Garff Automotive Group and is extremely devoted to giving back to our Greater Clear Lake community which we serve; Friendswood, Webster, Clear Lake Shores, League City, Seabrook, Pearland, Texas City and Houston areas.
Our mission is simple: Encourage, Contribute, Grow! We contribute as often as possible within the community; whether recognizing stand-out high school senior stand-outs from the Friendswood Way, Clear Lake Shores, League City, Texas City and Houston area with the Big Star Achievers $1,000 college scholarships, donating to Clear Creek Independent School District's Athletics, helping fund innovative teacher grants through the Clear Creek Education Foundaton or assisting Hope Village in their goal to better the lives of disabled and mentally challenged adults in our area.
Big Star Hyundai is here to serve all of your Hyundai needs. We have the most professional and experienced staff to help you with your next new Hyundai or pre-owned Hyundai purchase. With over 1,000 new Hyundai in stock, we WILL have the exact vehicle you want. We are the largest, #1 Volume Hyundai Dealer in Texas for a reason.
At Big Star Hyundai, we're ready to help any car shopper that walks through our doors. Our new Hyundai inventory has a wide range of terrific cars and SUVs for sale, and we're ready to work with you on new Hyundai leases near Clear Lake Shores. Or, should you want to buy a pre-owned model, our used car inventory includes all sorts of used Hyundai models and deals from other brands that we know drivers enjoy. No matter the type of car you want to buy, Big Star Hyundai can help!
We're Committed to Providing an Exceptional Customer Service Experience
So, why else should you shop with our Friendswood Hyundai dealer? Well, we're committed to making your experience as enjoyable as possible. Finding the car or SUV that you'll drive for the next few years should be fun and stress-free, and that's what we accomplish at our dealership. We provide auto finance resources so that securing a car loan is easier, and we're ready to work with any credit history. Even after you've bought your car, our Hyundai service center near League City makes auto maintenance a breeze, and you can buy auto parts from us. If you're ever feeling stressed or unsatisfied with your car shopping experience, our team will do everything we can to make it better.
Visit Big Star Hyundai Serving Houston Drivers
So, whether you want to buy a new Hyundai SUV near Texas City or need help with auto service, Big Star Hyundai is the dealership to visit. You'll find that our friendly atmosphere and team members improve any time that you spend in our showroom, and that our honesty makes car buying less stressful. If you have questions but not time to visit, you can always reach out through email or by giving us a call, but our flexible hours and in-person experience make visiting a great way to get help with whatever you need!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
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Showing 6,675 reviews
January 25, 2015
NOT AS AS SMOOTH AS I TOUGHT FRIENDLY CUSTOMER SERVICE ?, SALES PERSON SOMEWHAT ARROGANT. LETS SEE, FIRST DEALER ADDS ADDITIONAL WARRANTY PACKAGE TO SUGGESTED RETAIL PRICE WEATHER FRIENDLY CUSTOMER SERVICE ?, SALES PERSON SOMEWHAT ARROGANT. LETS SEE, FIRST DEALER ADDS ADDITIONAL WARRANTY PACKAGE TO SUGGESTED RETAIL PRICE WEATHER YOU WANT IT OR NOT. HAD TO SPEND HOURS GETTING THE PRICE LOWER, VERY AGGRAVATING. FINALLY GOT THE CAR AND A FEW DAYS LATER NOTICED THEY HAD NOT PUT A SPARE TIRE IN THE TRUNK. AFTER 4 UNTURNED PHONE CALLS TO SALESMAN, CUSTOMER SERVICE AND SALES MANAGER, I HAD TO DRIVE TO THE DEALERSHIP IN ORDER TO GET A SPARE TIRE. NO APOLOGIES. I HAD PAID ADDITIONAL FOR BACKUP CAMERA WHICH THEY TOLD ME WAS GOING TO TAKE 10 DAYS. AFTER 10 DAYS I CALLED A FEW TIMES AGAIN WITH NO ONE RETURNING MY CALL. I HAD TO DRIVE AGAIN ON A SATURDAY TO THE DEALERSHIP WHERE THE SALES MANAGER SAID I HAD NOT PURCHASED ANYTHING ADDITIONAL AND ASKED ME FOR A PURCHASED RECEIPT, SOME KING OF AND IOU WHICH THEY NEVER GAVE ME. THE SALES MANAGER THEN TOLD ME HE WAS GOING TO CHECK ORIGINAL PAPERWORK ON MONDAY. HE CALLED MONDAY AND SAID I WAS RIGHT, TO BRING THE CAR IN NEXT DAY. NO APOLOGIES FOR MAKING ME FEEL LIKE I WAS TRYING TO GET SOMETHING FOR FREE OR THE FACT I HAD WASTED WEEKS, PHONE CALLS AND FINALLY DRIVING TO THE DEALERSHIP. A FEW WEEKS LATER I CHECKED ANOTHER DEALERSHIP AND I COULD HAVE SAVED A FEW HUNDRED OF DOLLARS. I THINK NEXT TIME I MIGHT GO TO ANOTHER DEALERSHIP. More
by PET
Employees Worked With
2 SALES MANAGERS DO NOT REMEMBER THEIR NAMES
January 25, 2015
Great overall experience James Teng and his guys were absolutely fantastic in helping me get into the exact car I wanted. They weren't high pressure and very knowledgeable abo James Teng and his guys were absolutely fantastic in helping me get into the exact car I wanted. They weren't high pressure and very knowledgeable about the car I purchased. Overall it was a terrific experience and I would definitely go back to Ron Carter to purchase another vehicle! More
by Fitnessgurujj
Employees Worked With
zzJames zzTeng, Stephen Payne
January 24, 2015
Joshua was a great service person I loved the friendly people and awsome customer service was all about what i wanted i have recommended this dealership to all my friends.thank you all I loved the friendly people and awsome customer service was all about what i wanted i have recommended this dealership to all my friends.thank you alll More
by ginagoofy
Employees Worked With
zzJoshua zzRomines
January 23, 2015
GO TO JUAN!! Absolutely loved my experience at Ron Carter Hyundai. They worked with me to stay in my budget and never pushed me to purchase something. Couldn't of Absolutely loved my experience at Ron Carter Hyundai. They worked with me to stay in my budget and never pushed me to purchase something. Couldn't of been happier. Juan Pena was my sales rep and he was just AWESOME. Would recommend going and talking to him or anyone else at Ron Carter Hyundai. I'm sure you'll recieve the great customer care that I did! More
by Jhazley
Employees Worked With
Juan Pena
January 23, 2015
Pleasant experience! Transaction went well. Sales consultant (Michael Odom) was very helpful and did an excellent job making my son's first car buying experience easy and Transaction went well. Sales consultant (Michael Odom) was very helpful and did an excellent job making my son's first car buying experience easy and pleasant. More
by Evm
Employees Worked With
Michael Odom
January 23, 2015
excellent Wonderful dealership. I had a friendly salesman. They gave me a good price on a 2014 on a GT Elantra. I would recommend this dealership. Wonderful dealership. I had a friendly salesman. They gave me a good price on a 2014 on a GT Elantra. I would recommend this dealership. More
by Dwayne McCarty
January 19, 2015
Dishonest Bought a car from Christian Karamitsos and James Teng this past Thanksgiving and experienced one of the worst transactions of my life. After finding t Bought a car from Christian Karamitsos and James Teng this past Thanksgiving and experienced one of the worst transactions of my life. After finding the car at the right price, I called to set up a time to come purchase it since I was coming from Midland and they are in located in Houston. In our conversation I was assured that the car was in 100% working order and all the options on the car were in good working order. I specifically asked James Teng to go check out the car and give me a report as I didn't want to drive all the way down form Midland unless I knew everything was in good working order. I was assured by Jame Teng that he personally checked out the car and that it was a one owner car in perfect condition. I arrived at 8:00 in the morning on Wednesday before Thanksgiving and drove the car although I didn't test everything. My mistake!! After purchasing the car I found that the navigation system didn't work, heated/cooled seats didn't work, heated/cooled steering wheel didn't work, along with other items not working. I have since filed a complaint with Cadillac in Detroit and filed a lawsuit for deceptive trade practices in Houston. I would have expected this at a small car dealer but not a large dealership like Ron Carter. They just told me what I wanted to hear to sale the car. When I finally took it to a reputable Cadillac Dealership and had an inspection done, I found out major items they represented were in 100% working order was in fact not working at all. When I informed them of the fact of all the items on the car was in 100% working which was an outright lie. I tired to make it right by offering to brink the car back and have them fix all the things they said were working but they said it was my problem. It is guys like this that give car salesmen a bad name. They are shake down artist for sure and I would advise a buyer beware attitude when dealing with these type people. More
by kutbait
January 18, 2015
Second Elantra from Ron Carter This was my second car from Ron Carter Hyundai, and they were fantastic! Tasos was so helpful and personable. It was a little far from home for me, bu This was my second car from Ron Carter Hyundai, and they were fantastic! Tasos was so helpful and personable. It was a little far from home for me, but IT WASWORTH THE DRIVE. More
by npremont
Employees Worked With
Tasos Karamitsos
January 16, 2015
5 Star Service As a consumer, how do you sum up a review of a dealership? For me, it's repeat business. 3 years ago I purchased a Hyundai from Ron Carter. Their prof As a consumer, how do you sum up a review of a dealership? For me, it's repeat business. 3 years ago I purchased a Hyundai from Ron Carter. Their professionalism and courtesy made them my first stop again this year for a new car. I wasn't disappointed. 5 Stars all the way. A perfect balance in a salesman Miles. There when I needed him and not overly salesman like. Heck all the staff was great. More
by hotrodguru
Employees Worked With
zzMiles zzWalker
January 15, 2015
Great sale person I bought a new Hyundai Sonata in march of 2014 ,so I refered my friend to this location because I got a great deal on my car. So she bought one and wa I bought a new Hyundai Sonata in march of 2014 ,so I refered my friend to this location because I got a great deal on my car. So she bought one and was also very happy with the sale person Anthony Merchant hes a very patient and busy man. I also came in for a test drive with Mr. Marchant it was great but I just dont like the Elantra its a little small and a bit much for the price. But I will keep recommending others to come. More
by Deleon
Employees Worked With
zzAnthony zzMerchant
