Big Star Hyundai

Very good at working with challenging credit situations. Tasos was great! He found a vehicle that serves the needs of my family and budget. My credit is in the process of being rebuilt and this is the only d Tasos was great! He found a vehicle that serves the needs of my family and budget. My credit is in the process of being rebuilt and this is the only dealership in the area that went above and beyond to make the deal happen as I am not the type of buyer that impulse purchases just to drive away with something. The staff was very professional and respectful. The facilities are great and there is a snack bar/arcade which proves very beneficial for the kids to keep the complaints and boredom to a minimum. More

Ron Carter and James Teng. What a team James Teng was our salesperson and was a superb professional. There was no pressure sales and he helped us through the entire process. I would highly James Teng was our salesperson and was a superb professional. There was no pressure sales and he helped us through the entire process. I would highly recommend Ron Carter Hyundai and refer anyone to James. More

Professional, friendly. Anthony worked hard with my son to give us a good deal on the Hyundai Elantra we had selected. He was also very thorough when he reviewed the owner's Anthony worked hard with my son to give us a good deal on the Hyundai Elantra we had selected. He was also very thorough when he reviewed the owner's manual with me and in showing me the features in the car. He even took time to set up my favorite radio stations and blue tooth. That was very special. I would recommend Anthony Merchant and Ron Carter Hyundai to any of my friends or family members. Ana Rapoport More

enjoyable experience Great acoomidations, Friendly service, Willing to compromise. They had a lot to choose from shape and color that was there ready for me. I bought one Great acoomidations, Friendly service, Willing to compromise. They had a lot to choose from shape and color that was there ready for me. I bought one today. More

Incompetent Staff Our sales person spent 2.5 hours with us and was not able to answer any of my questions knowledgeably. It took 2-3 people to tell us what the differen Our sales person spent 2.5 hours with us and was not able to answer any of my questions knowledgeably. It took 2-3 people to tell us what the different warranties actually covered. I was shown multiple cars and none of which were the exact one I wanted to see. I was asked to fill out credit paperwork to have it all filled out when talking about a deal. I asked the salesperson multiple time if he was going to run my credit and he assured me that this was in preparation for talking about a deal because he wasn't qualified to talk numbers. My credit report was run without my authorization and before we even discussed the price of the vehicle. That was a hard inquiry on my credit. I was told by Ron Carter that I needed to call the credit bureaus and ask them to remove the inquiry. Equifax wants the dealership to send an electronic notification that they shouldn't have run my credit and Transunion wants a letter stating why my credit was run. So after spending 2.5 hours with an incompetent salesperson, I now have to sit on the phone with credit companies to ensure that my credit report isn't negatively affected by their inquiry. At the end the price wasn't what I wanted it to be and that's fine but the incompetency and negativity with which the staff treated me and my family was completely uncalled for. This is not a dealership that I would ever give my business to. More

Would buy again Everything about our experience in buying our new 2015 Santa Fe Sport at Ron Carter Hyundai was simple, relaxed and exciting due to the friendly and e Everything about our experience in buying our new 2015 Santa Fe Sport at Ron Carter Hyundai was simple, relaxed and exciting due to the friendly and easy to work with sales and finance people. Israel Salazar was super friendly and patient in helping me make my decision and test driving more than one car over two days. I would highly recommend buying a car from him to my friends. Thanks to everyone at Ron Carter Hyundai! More

Great experience This was the second vehicle we buy from Ron carter, Both times it was a pleasant experience form the sales person Israel to the finance people. This was the second vehicle we buy from Ron carter, Both times it was a pleasant experience form the sales person Israel to the finance people. More

Excellent service on my new Hyuandai at Ron Carter. I bought my first Hyundai, Oct.25,2014 and Jared Howard was my salesman,he was a great salesman,I will recommend Ron Carter to all my friends and rel I bought my first Hyundai, Oct.25,2014 and Jared Howard was my salesman,he was a great salesman,I will recommend Ron Carter to all my friends and relatives.I Love my new Hyundai, doing business with Ron Carter in the future. Ron Carter and Jared Howard are NUMBER 1 in my book. More

....... Highly recomend at Hyundai car dealership for the ir great care in sales service, ny the ir cars whit high technology at fair prices and excellent fin Highly recomend at Hyundai car dealership for the ir great care in sales service, ny the ir cars whit high technology at fair prices and excellent financing More

Genuine Hospitality This dealership presented a professional atmosphere and friendly help in all areas necessary in providing me with 100% satisfaction. My expectations w This dealership presented a professional atmosphere and friendly help in all areas necessary in providing me with 100% satisfaction. My expectations were exceeded greatly. I was greeted at the door, and escorted to an available sales representative that was prompt to help me choose the right car at the right price for my budget. I came to test drive a vehicle, and left in a brand new car the same day without a long waiting period in the lobby. Rudy Moreno helped assist me in finding the suitable car for my needs, and worked at making the price simply affordable. This was a nice experience from a group of people helping to make the process efficient. More