
Big Star Hyundai
Friendswood, TX
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
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I was not looking for purchasing a new SUV. I thought I knew what I need. However, the sales staff listened and were a great help. I was able to get a care that I am in love with. Financing was a smoo knew what I need. However, the sales staff listened and were a great help. I was able to get a care that I am in love with. Financing was a smooth process. They were able to get me into the SUV of my dreams and down the road. Go in with an open mind but set what want to spend or don't want to spend. It mad it easier to come up with a deal that was a Win - Win solution. More
The staff at Ron Carter Hyundai is absolutely the BEST!!!! I went in wanting to trade in my ford focus for a hyundai veloster so I was thinking this whole experience was going to be very difficult an BEST!!!! I went in wanting to trade in my ford focus for a hyundai veloster so I was thinking this whole experience was going to be very difficult and I was not going to get my hyundai veloster! Well I was wrong! Treon Simmons was the person who helped me the most and listened to everything I had to say and helped me with everything!! Richard Deemer was also very nice and helped Treon do EVERYTHING possible to get me the best deal because not only was I getting the BEST car, I also had alot of negative equity!! They are the BEST!! Mike Ogaz helped me with the financing part of it and he was very nice and also did everything possible to get me the best deal out there!!! Thank You guys!!!!!! I definitely recommend Ron Cater Hyundai to everyone!!!!!!!!!!! More
Great experience overall, it was a smooth transaction between customer and salesmen. Eric Gomez was very helpful, I He got the deal done and I was satisfied when I drove off the lot with my used 2008 le between customer and salesmen. Eric Gomez was very helpful, I He got the deal done and I was satisfied when I drove off the lot with my used 2008 lexus is250. I absolutely love the car and its an amazing to drive. They took very good care of the car and explained me the history of its previous owners. More
My new car purchase was more of a neccessity due to a car accident that totaled my "work" car. I had entered my info the night before I came in so someone would know I wanted to test drive a Veloster. Kilan accident that totaled my "work" car. I had entered my info the night before I came in so someone would know I wanted to test drive a Veloster. Kilan had set up my info and he greeted me when I arrived. He worked hard trying to find the right Veloster for me. Since I had to come back later that afternoon and Kilan was assisting a family finalize their car purchase, Kilan had Soso take over. Sosa was VERY helpful. Several new models had arrived after I left that morning so Sosa went Veloster to Veloster to find the one for me. I bought MY Veloster that night. Sosa kept everything running smoothly and did try negotiate the price for me. It was a very enjoyable experience. I actually had fun with them! More
came in on internet pricing- was told specifically we would get that price.was also told of special services available only from ron carter for ~2300$, when asked if that was in addition or included in p would get that price.was also told of special services available only from ron carter for ~2300$, when asked if that was in addition or included in price, was told included after much run around. Four hours later ( after keys not being available, etc.), we were quoted a price that was not only the internet price but 5000$ above MSRP- including a trade in!was then told we should have read the fine print about incentives. went back and looked- nothing there. however I have looked on competitors internet since and they DO list incentives only. was told by salesman and manager to take price or leave and they would call police! Not a good way to get clients. More
As soon as I arrived I was met by Alex and from that time until 6 hours later I had his full attention. He answered all my questions, we drove several of the vehicles I was interested in and he was very hel until 6 hours later I had his full attention. He answered all my questions, we drove several of the vehicles I was interested in and he was very helpful in every aspect. When I decided which vehicle I wanted he worked with me and everything that I requested was done. I will go back to them every time I need a car from now on out. No pressure or pushiness. He was very professional. The atmosphere there is awesome! More
I received a brochure in the mail that read: "We want your RAV4! How does $24,054 sound?" I have a 2-year old RAV4, and it just so happened I was looking to buy a larger SUV. Husband called and made want your RAV4! How does $24,054 sound?" I have a 2-year old RAV4, and it just so happened I was looking to buy a larger SUV. Husband called and made sure he asked every possible question before we made the hour-long drive to the dealership. We test drove a new Hyundai and were serious about selling my RAV (with sales tax savings) for $24,054 and buying a new Hyundai. Unfortunately at that point, we were told my RAV trade-in price was only $18,000. We left. I filed a complaint against the dealership with the BBB. The manager emailed and called and told me he wanted to resolve my complaint. We agreed on a trade in price (in writing over the internet) that was very close to what was on the brochure that had been mailed to me. Husband and I again made the hour-long drive to Ron Carter Hyundai. The manager met with us and introduced us to a very professional salesman named Tasos Karamitsos. We did not think we could come to an agreement on the sale of a new Hyundai, so we asked for a check for the sale of my RAV4. We were told that as it was Saturday, and since Monday was Labor Day, a check would be mailed to us the following Tuesday. We intended on purchasing a car THAT DAY...if not at Ron Carter...SOMEWHERE. While we were not happy with this "surprise," we still sold the car to Ron Carter Hyundai. Tasos asked us what we were looking for, and I told him "a larger SUV." He had a 2012 pre-owned GMC Acadia that he told me I might be interested in. We test drove it, and we agreed on the sales price. We left in our Acadia, and I am happy to say I closed the case with the BBB as "resolved to my satisfaction" today. I will add, however, that when we went to settle up in the finance guy's office, he added $300 to the "extra charges" for "vehicle etching." I told him if he did not take the $300 off of the contract, the deal was off. He checked with the manager who agreed to take the $300 "add on" off of the contract. I told Tasos I would give him a "thumbs up" online. If you go to Ron Carter, ask for Tasos." More
the three people who looked after us are 100&100 in atention and are excel enter by people thanksfor the good attentions gracias amigos por atenciones atention and are excel enter by people thanksfor the good attentions gracias amigos por atenciones More
Fantastic atmosphere. Christopher and Taso Karamitsos were just great. We got the Genesis Coupe at the right price. the service and buying experience was outstanding, no pressure. Everything was explain were just great. We got the Genesis Coupe at the right price. the service and buying experience was outstanding, no pressure. Everything was explained in a sit down with Taso after the sale and Christopher was hands on. explaining the operation of the Genesis, setting up my Bluetooth. Even the financing was not that painful. More
They pulled the old bait and switch routine. They advertised a low internet price to get us in the door and then gave us a price that was $10,000 more! REALLY?! It was ridiculous. There was anothe advertised a low internet price to get us in the door and then gave us a price that was $10,000 more! REALLY?! It was ridiculous. There was another customer there who experienced the exact same thing. We compared stories before leaving and they were exactly the same. The salesman was a jerk also. He was rude when we questioned his ethics and did not want to get a manager when I requested to speak to one. It was a horrible experience and we will NEVER go back there. I will tell everyone I know not to do business there. What a joke. More