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Big Star Hyundai
Friendswood, TX
6,736 Reviews
Located in friendly Clear Lake, on the Gulf Freeway, just 2 minutes south of beltway 8, we are Big Star Hyundai in Friendswood, Texas. Our large dealership is really a family business as part of the Ken Garff Automotive Group and is extremely devoted to giving back to our Greater Clear Lake community which we serve; Friendswood, Webster, Clear Lake Shores, League City, Seabrook, Pearland, Texas City and Houston areas.
Our mission is simple: Encourage, Contribute, Grow! We contribute as often as possible within the community; whether recognizing stand-out high school senior stand-outs from the Friendswood Way, Clear Lake Shores, League City, Texas City and Houston area with the Big Star Achievers $1,000 college scholarships, donating to Clear Creek Independent School District's Athletics, helping fund innovative teacher grants through the Clear Creek Education Foundaton or assisting Hope Village in their goal to better the lives of disabled and mentally challenged adults in our area.
Big Star Hyundai is here to serve all of your Hyundai needs. We have the most professional and experienced staff to help you with your next new Hyundai or pre-owned Hyundai purchase. With over 1,000 new Hyundai in stock, we WILL have the exact vehicle you want. We are the largest, #1 Volume Hyundai Dealer in Texas for a reason.
At Big Star Hyundai, we're ready to help any car shopper that walks through our doors. Our new Hyundai inventory has a wide range of terrific cars and SUVs for sale, and we're ready to work with you on new Hyundai leases near Clear Lake Shores. Or, should you want to buy a pre-owned model, our used car inventory includes all sorts of used Hyundai models and deals from other brands that we know drivers enjoy. No matter the type of car you want to buy, Big Star Hyundai can help!
We're Committed to Providing an Exceptional Customer Service Experience
So, why else should you shop with our Friendswood Hyundai dealer? Well, we're committed to making your experience as enjoyable as possible. Finding the car or SUV that you'll drive for the next few years should be fun and stress-free, and that's what we accomplish at our dealership. We provide auto finance resources so that securing a car loan is easier, and we're ready to work with any credit history. Even after you've bought your car, our Hyundai service center near League City makes auto maintenance a breeze, and you can buy auto parts from us. If you're ever feeling stressed or unsatisfied with your car shopping experience, our team will do everything we can to make it better.
Visit Big Star Hyundai Serving Houston Drivers
So, whether you want to buy a new Hyundai SUV near Texas City or need help with auto service, Big Star Hyundai is the dealership to visit. You'll find that our friendly atmosphere and team members improve any time that you spend in our showroom, and that our honesty makes car buying less stressful. If you have questions but not time to visit, you can always reach out through email or by giving us a call, but our flexible hours and in-person experience make visiting a great way to get help with whatever you need!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Communication
Service Time
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
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Showing 6,736 reviews
September 26, 2013
So, I saw a car on the internet via Autotrader.com. Called the dealership and confirmed the price. It was good. They were willing to give a ballpark trade-in value (with a floor minimum) over the pho Called the dealership and confirmed the price. It was good. They were willing to give a ballpark trade-in value (with a floor minimum) over the phone. That turned out good. So, I was willing to move forward. Then I test-drove the car at a local deal (Ron Carter is about 7 hours from my home). He was worried about the pricing. He said it didn't seem right and to ask what discounts had already been applied. I called Ron Carter and was told that it included a financing discount and that was it. If I wanted that price I had to finance the car. Not a big deal. I applied for financing. That was good. The worst part so far is how much work *I* had to put into it. They didn't return phone calls (at least not within 24 hours) and were very slow about the whole process. It took 3 days just to get through the things I mentioned above. Should have taken just a couple of hours. But, here's the worst part. I kept looking on the internet and found a lot of bad reviews about Ron Carter and bait/switch/lying. I began to get more nervous. They had already told me they couldn't give me a 100% firm price over the internet/phone, but had consistently said the price included no other discounts except the financing discount. This is something the negative reviews mentioned. They stated that when the customer arrived, they found more discounts included that they weren't eligible for, and the price went up. I didn't want to drive 7 hours to have that happen, so I requested a printed copy of the price, noting the starting price and all applied discounts. Silence. I requested this information via several sources. Silence. It seems that Ron Carter is not willing to be transparent and I can only assume that's because they have something to hide. I won't be making the trip to spend my money with them. More
by RGVBaptist
Employees Worked With
Vanessa Garcia; Chelsea
September 25, 2013
Stephen Payne was very helpful friendly and courteous, he worked with us and was able to make a sale based on our needs and price. we would highly recommend him to anyone who is interested in buying a Hy he worked with us and was able to make a sale based on our needs and price. we would highly recommend him to anyone who is interested in buying a Hyundai from Ron Carter. He explained all the features of the new car before we left and he offered to help with any questions we may have concerning our new car in the future. Very satisfied customer, Bernard J Covernale More
by bcovernale
Employees Worked With
Stephen Payne
September 25, 2013
Matt Mitchell was awesome! He really helped us out and made us feel comfortable & not pressured. Would definitely recommend Matt as your salesperson! Young go getter and motivated to do the right thing! made us feel comfortable & not pressured. Would definitely recommend Matt as your salesperson! Young go getter and motivated to do the right thing! More
by caputo123
Employees Worked With
zzMike zzOgaz, zzMatt zzMitchell
September 24, 2013
My husband and I had a pleasant experience buying our 16 year old daughter her first car. I will definitely recommend this dealership to everyone. (Oh--and Elvis was great entertainment! LOL!!) year old daughter her first car. I will definitely recommend this dealership to everyone. (Oh--and Elvis was great entertainment! LOL!!) More
by CheermomNHS
Employees Worked With
zzTreon zzSimmons
September 24, 2013
had a wonderful experience I have already referred someone to Eric Gomez hopefully she uses him. I would for sure go back and buy another car Tory someone to Eric Gomez hopefully she uses him. I would for sure go back and buy another car Tory More
by tory21
Employees Worked With
eric gomez, zzEric zzGomez
September 23, 2013
MY FATHER AND ME BOUGHT A CAR WAS AMAZING SERVICE AND GORGEOUS FACILITY. DEFINITELY I WILL RECOMMEND RON CARTER TO MY FRIEND AND FAMILY. SEE YOU SOON TO BUY A NEW CAR FOR ANOTHER MEMBER IN MY FAMILY. GORGEOUS FACILITY. DEFINITELY I WILL RECOMMEND RON CARTER TO MY FRIEND AND FAMILY. SEE YOU SOON TO BUY A NEW CAR FOR ANOTHER MEMBER IN MY FAMILY. More
by jennleon8
Employees Worked With
zzJohnny zzGomez
September 23, 2013
Daniel is very friendly and accommodating to his customers. He was not pushy and attempted to get me the best deal that he could, and so I bought the car and am very satisfied. I had reservations customers. He was not pushy and attempted to get me the best deal that he could, and so I bought the car and am very satisfied. I had reservations about trading in my Honda for a Hyundai, but Daniel allayed my fears and shared that both he and his wife are satisfied owners. I have been telling my friends about Ron Carter thanks to the Daniel's tremendous salemanship. Kim Alvarado More
by ksalvara
Employees Worked With
zzDaniel zzSchatte
September 23, 2013
This was my first car buying experience and all in all Israel made it pretty painless. He helped me find a car that suits my needs and worked hard to get my payments where I wanted them. It also didn't hu Israel made it pretty painless. He helped me find a car that suits my needs and worked hard to get my payments where I wanted them. It also didn't hurt that he has great taste in music. More
by Looper85
Employees Worked With
Israel Salazar, zzIsrael zzSalazar
September 23, 2013
Ron Carter is a great dealership and I love to bring my business there! I had a 2009 Accent hatchback and was ready for something bigger. I went into the service department to talk to Bryan to see who he r business there! I had a 2009 Accent hatchback and was ready for something bigger. I went into the service department to talk to Bryan to see who he recommended sales person wise, and he was not there but Adrian led me to Christian who did a fantastic job! Between Christian and Bryan they take care of their customers and do whatever they can to make sure every customer leaves as satisfied as possible! More
by alywalker33
Employees Worked With
September 21, 2013
I haven't purchased a new vehicle in 13 years but after my experience at Ron Carter Hyundai I can't wait to buy another. James Teng met me at the door with a friendly smile and a warm handshake - ma after my experience at Ron Carter Hyundai I can't wait to buy another. James Teng met me at the door with a friendly smile and a warm handshake - made me feel very comfortable. We sat down and discussed what I was driving, what I was interested in, and my expectations. He really listened. Of course I wanted it all -- comfort, quiet ride, leather, back up camera, fast and sporty, good fuel economy, and of course I didn't want to spend a lot of money. I wanted everything --- and I got it. I traded in my 4 cylinder SUV that sounded like a lawnmower but got great mpg for a Santa Fe Sport. I get the same mpg but now when I step on the gas I go--it's great!! I thought I wanted the Tucson but James suggested I look at the Santa Fe because he said it would meet all my needs and he was absolutely correct. The best advice I can give to anyone thinking about buying a new vehicle -- Go see James at Ron Carter Hyundai -- simply the best. More
by Kgriggs58
Employees Worked With
zzJames zzTeng
