Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Big Star Hyundai
Friendswood, TX
6,671 Reviews
Located in friendly Clear Lake, on the Gulf Freeway, just 2 minutes south of beltway 8, we are Big Star Hyundai in Friendswood, Texas. Our large dealership is really a family business as part of the Ken Garff Automotive Group and is extremely devoted to giving back to our Greater Clear Lake community which we serve; Friendswood, Webster, Clear Lake Shores, League City, Seabrook, Pearland, Texas City and Houston areas.
Our mission is simple: Encourage, Contribute, Grow! We contribute as often as possible within the community; whether recognizing stand-out high school senior stand-outs from the Friendswood Way, Clear Lake Shores, League City, Texas City and Houston area with the Big Star Achievers $1,000 college scholarships, donating to Clear Creek Independent School District's Athletics, helping fund innovative teacher grants through the Clear Creek Education Foundaton or assisting Hope Village in their goal to better the lives of disabled and mentally challenged adults in our area.
Big Star Hyundai is here to serve all of your Hyundai needs. We have the most professional and experienced staff to help you with your next new Hyundai or pre-owned Hyundai purchase. With over 1,000 new Hyundai in stock, we WILL have the exact vehicle you want. We are the largest, #1 Volume Hyundai Dealer in Texas for a reason.
At Big Star Hyundai, we're ready to help any car shopper that walks through our doors. Our new Hyundai inventory has a wide range of terrific cars and SUVs for sale, and we're ready to work with you on new Hyundai leases near Clear Lake Shores. Or, should you want to buy a pre-owned model, our used car inventory includes all sorts of used Hyundai models and deals from other brands that we know drivers enjoy. No matter the type of car you want to buy, Big Star Hyundai can help!
We're Committed to Providing an Exceptional Customer Service Experience
So, why else should you shop with our Friendswood Hyundai dealer? Well, we're committed to making your experience as enjoyable as possible. Finding the car or SUV that you'll drive for the next few years should be fun and stress-free, and that's what we accomplish at our dealership. We provide auto finance resources so that securing a car loan is easier, and we're ready to work with any credit history. Even after you've bought your car, our Hyundai service center near League City makes auto maintenance a breeze, and you can buy auto parts from us. If you're ever feeling stressed or unsatisfied with your car shopping experience, our team will do everything we can to make it better.
Visit Big Star Hyundai Serving Houston Drivers
So, whether you want to buy a new Hyundai SUV near Texas City or need help with auto service, Big Star Hyundai is the dealership to visit. You'll find that our friendly atmosphere and team members improve any time that you spend in our showroom, and that our honesty makes car buying less stressful. If you have questions but not time to visit, you can always reach out through email or by giving us a call, but our flexible hours and in-person experience make visiting a great way to get help with whatever you need!
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 6,671 reviews
August 22, 2013
Walked in looking for a used vehicle and came out with a new genesis coupe. As soon as I stepped out of my vehicle Anthony Merchant immediately greeted me and asked if I was looking for anything in paticula new genesis coupe. As soon as I stepped out of my vehicle Anthony Merchant immediately greeted me and asked if I was looking for anything in paticular. Unfortunately, the dealership did not have what I wanted used but they were able to put me in a new genesis coupe 2.0t rspec . Throughout the whole process Anthony was friendly and helpful. I would defiantly recommend him if anyone was looking for a new car. Thank you Anthony. More
by tonysullivan00
Employees Worked With
zzAnthony zzMerchant
August 22, 2013
I have never met a more professional car salesman. When I was demanding he was calm. I asked lots of questions about the Elantra GLS which I did purchase, Eric was able to answer all my questions. He was abl was demanding he was calm. I asked lots of questions about the Elantra GLS which I did purchase, Eric was able to answer all my questions. He was able to move us throw the process of purchasing the car with no hassles. Thanks Eric, I will be returning to see you for all my purchases in the near future. Happy owner of a Ruby Red Elantra GLS preferred package. More
by craiggreen38
Employees Worked With
zzEric zzGomez
August 22, 2013
My wife and I went to Ron Carter to buy a new vehicle and were met with immediate service and assistance. Israel made sure we got the vehicle we wanted within the price range we needed to meet our budget wit were met with immediate service and assistance. Israel made sure we got the vehicle we wanted within the price range we needed to meet our budget within record time. More
by johnpaullewis
Employees Worked With
zzIsrael zzSalazar
August 21, 2013
Overall Experience: AMAZING! :-) But let me tell you Overall Experience: AMAZING! :-) But let me tell you why, I went to Sterling McCall Hyundai first after deciding that I was hooked on this new gene Overall Experience: AMAZING! :-) But let me tell you why, I went to Sterling McCall Hyundai first after deciding that I was hooked on this new genesis coupe. I was treated so poorly it still blows my mind. I was actually told there by the manager only having my drivers license that I would not be approved and I could not test drive the genesis coupe! Im a 25 y/o female-ICU nurse, awesome credit score-but no they didn't know that-shouldn't have to beg for them to sell me a car!!!!! I think it was because I was a single,young woman walking into the dealership so they figured I wasn't ready to buy-so after that I almost completely let go of the genesis idea all together....Good Thing I Didn't! At Ron Carter I had an exceptionally AMAZING experience- I first emailed Christian because I was too intimidated to go back into a dealership, he never pressured me and gave me plenty of time to feel ready about the big decision I was about to make. Upon meeting him he was friendly, compassionate, very quick to address my needs, and above all "No Pressure"....He let me test drive anything I wanted, and reassured me that he would be there when I was ready to purchase-which was that day by the way because I was so excited about the Genesis Coupe....Left that day with the car I wanted, the payment I needed and yes it was all on my own-so if your looking to purchase a car definitely speak with Christian-he's your man ...........Scott helped too and he was very considerate and attentive...Ryan the manager sat down with me and negotiated the deal.:) and Mike(in finance) was very patient explaining all the Paperwork which is overwhelming, he worked hard with the bank to get me an awesome interest rate-and he stayed late on a Saturday night to get me finalized and ready to drive away in my new car (what more can a girl ask for?)..... More
by km4106
August 21, 2013
I went to the dealership looking for an Elantra. We were aware of the internet pricing and aware that there were good deals to be had. Ralph Mendoza, the internet manager talked with us and we found a car aware of the internet pricing and aware that there were good deals to be had. Ralph Mendoza, the internet manager talked with us and we found a car that we really liked. He walked us through the process, finding us all the discounts we were qualified for and worked with us to get a payment that worked for us. Michael Ogaz, the finance manager, sat down and went through several options including extended warranty, bumper-to-bumper. We left with a payment plan that worked with our budget and we left that evening with a brand new 2013 Elantra GLS. This car is a sweet ride. I drive between 200-300 miles a week for my job and it has made those miles much easier to drive. I recommend the deqalership and the car. More
by budgregg
Employees Worked With
zzMike zzOgaz, zzRalph zzMendoza
August 21, 2013
Eric did a great job, answered all our questions and worked really hard to insure we got what we wanted. Also, there was the finance manager that we worked with. It was his first day there, but he did worked really hard to insure we got what we wanted. Also, there was the finance manager that we worked with. It was his first day there, but he did an outstanding job as well. Thanks Ron Carter team!! More
by francismalveaux
Employees Worked With
zzEric zzGomez
August 21, 2013
Me and my fiance' decided to visit Ron Carter to look at the new Santa Fe. When we arrived we were greeted promptly by a sales person and wound up speaking with Daniel. Daniel was very cordial and profes at the new Santa Fe. When we arrived we were greeted promptly by a sales person and wound up speaking with Daniel. Daniel was very cordial and professional. He worked very hard to get us into this automobile, and really fought to get our payments to where we would be comfortable. We were to say the least "very impressed"! I would like to also make note that we were impressed with the whole Ron Carter family!! The porter stayed late to make sure that we had a clean auto to drive home, while the finance group worked up the paperwork. And all this was late! We didn't leave the lot before 11:30 that night!!! We would like to extend our thanks to the whole Ron Carter crew!! We will be back again!! Thank you! Tim Nesby & Jacky Brown (Nesby) More
by tnesby
Employees Worked With
zzDaniel zzSchatte
August 20, 2013
The guys did everything possible to make me happy and comfortable with the car payment and explained the whole process along the way. They really went above and beyond and it is greatly appreciated. comfortable with the car payment and explained the whole process along the way. They really went above and beyond and it is greatly appreciated. More
by Reh169
Employees Worked With
Philip Lam and Sosa L, Sosa L.
August 20, 2013
This was by far the best car buying experience ever for me and my wife. The dealer did not only beat all other dealers for the same vehicle as far as price that we were looking to purchase, but it was a h me and my wife. The dealer did not only beat all other dealers for the same vehicle as far as price that we were looking to purchase, but it was a hassle free experience. Definitely will buy our next vehicle from this dealership again. Nothing bad to say. More
by sborrego
Employees Worked With
The gentleman that helped us with finance paperwork, zzIsrael zzSalazar
August 20, 2013
Eric Gomez was friendly and kept a very come yet confident demeanor that his priority was to 'EARN OUR BUSINESS'. That type of body language and tone is what allowed us to see what could Ron Carter confident demeanor that his priority was to 'EARN OUR BUSINESS'. That type of body language and tone is what allowed us to see what could Ron Carter do to earn my business. And Ron Careter did with the optomistic and friendly personality this young man has. More
by anabelg
Employees Worked With
A. Gomez, zzJohnny zzGomez, zzEric zzGomez
