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Big Star Hyundai
Friendswood, TX
6,670 Reviews
Located in friendly Clear Lake, on the Gulf Freeway, just 2 minutes south of beltway 8, we are Big Star Hyundai in Friendswood, Texas. Our large dealership is really a family business as part of the Ken Garff Automotive Group and is extremely devoted to giving back to our Greater Clear Lake community which we serve; Friendswood, Webster, Clear Lake Shores, League City, Seabrook, Pearland, Texas City and Houston areas.
Our mission is simple: Encourage, Contribute, Grow! We contribute as often as possible within the community; whether recognizing stand-out high school senior stand-outs from the Friendswood Way, Clear Lake Shores, League City, Texas City and Houston area with the Big Star Achievers $1,000 college scholarships, donating to Clear Creek Independent School District's Athletics, helping fund innovative teacher grants through the Clear Creek Education Foundaton or assisting Hope Village in their goal to better the lives of disabled and mentally challenged adults in our area.
Big Star Hyundai is here to serve all of your Hyundai needs. We have the most professional and experienced staff to help you with your next new Hyundai or pre-owned Hyundai purchase. With over 1,000 new Hyundai in stock, we WILL have the exact vehicle you want. We are the largest, #1 Volume Hyundai Dealer in Texas for a reason.
At Big Star Hyundai, we're ready to help any car shopper that walks through our doors. Our new Hyundai inventory has a wide range of terrific cars and SUVs for sale, and we're ready to work with you on new Hyundai leases near Clear Lake Shores. Or, should you want to buy a pre-owned model, our used car inventory includes all sorts of used Hyundai models and deals from other brands that we know drivers enjoy. No matter the type of car you want to buy, Big Star Hyundai can help!
We're Committed to Providing an Exceptional Customer Service Experience
So, why else should you shop with our Friendswood Hyundai dealer? Well, we're committed to making your experience as enjoyable as possible. Finding the car or SUV that you'll drive for the next few years should be fun and stress-free, and that's what we accomplish at our dealership. We provide auto finance resources so that securing a car loan is easier, and we're ready to work with any credit history. Even after you've bought your car, our Hyundai service center near League City makes auto maintenance a breeze, and you can buy auto parts from us. If you're ever feeling stressed or unsatisfied with your car shopping experience, our team will do everything we can to make it better.
Visit Big Star Hyundai Serving Houston Drivers
So, whether you want to buy a new Hyundai SUV near Texas City or need help with auto service, Big Star Hyundai is the dealership to visit. You'll find that our friendly atmosphere and team members improve any time that you spend in our showroom, and that our honesty makes car buying less stressful. If you have questions but not time to visit, you can always reach out through email or by giving us a call, but our flexible hours and in-person experience make visiting a great way to get help with whatever you need!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
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Showing 6,670 reviews
August 16, 2013
Israel was very helpful and had a great knowledge on the vehicle that were available. He had a great attitude and was professional during the whole time. vehicle that were available. He had a great attitude and was professional during the whole time. More
by LauraYvette
Employees Worked With
zzIsrael zzSalazar
August 16, 2013
Buying a new car is always intimidating. Christian is extremely friendly and very professional. I never felt pressured at all and buying a car from Christian was a positive experience. If you are in th extremely friendly and very professional. I never felt pressured at all and buying a car from Christian was a positive experience. If you are in the market looking for a new car, I would highly recommend Christian and Mr. Sosa. More
by kamlr65
August 14, 2013
This was such an easy experience. As a first time buyer, I did not know what I was going into and Scott was able to get me the best deal as a first time buyer, with not only the graduate program but a 1500 I did not know what I was going into and Scott was able to get me the best deal as a first time buyer, with not only the graduate program but a 1500 rebate! I was even able to drive my car home that same day! Great experience and if you go to Ron Carter (you should) then ask for Scott. He definitely had my best interest in mind, and I never felt pressured into buying something I didn't want. More
by lboles09
Employees Worked With
Scott Sanders, zzScott zzSanders
August 14, 2013
We had a great experience purchasing a new car, never felt pressured or anything. The dealership office was clean, they offered drinks and even food (hotdogs). The people were friendly especially the s felt pressured or anything. The dealership office was clean, they offered drinks and even food (hotdogs). The people were friendly especially the salesperson assisting us, Mr. Johnny Gomez. He was very helpful. The negotiating process didn't take long. Overall, the experience was good. We'll definitely go back and recommend the dealership and Mr. Johnny Go to our friends. More
by Teban01
Employees Worked With
zzJohnny zzGomez
August 14, 2013
We bought 2 vehicles from Ron Carter Hyundai on 8/1/13. The entire process was made very easy by Tasos and the whole Hyundai team. Everyone at the dealership is very friendly and the dealership has plenty The entire process was made very easy by Tasos and the whole Hyundai team. Everyone at the dealership is very friendly and the dealership has plenty to make you comfortable with free popcorn, hotdogs, water, tv, and even video games for the kids. They have a great selection of cars. The 2011 Camaro we bought had some scratches on a couple of wheels and it needed window tint. The manager Kyle Snow told us he will take care of it. We dropped it off for a day and around 6pm the same day they told us we can pick it up. They really came through, the wheels and tint look great. Thanks Tasos, Kyle, and the Ron Carter Hyundai team. More
by Justin_gsxr
Employees Worked With
Tasos Karamitsos
August 14, 2013
Came in to take a look at some Hyundais and spoke with Tasos. They were very busy but Tasos took time to answer all of our questions. We ended up buying a 2013 Hyundai Elantra and have been happy with i Tasos. They were very busy but Tasos took time to answer all of our questions. We ended up buying a 2013 Hyundai Elantra and have been happy with it. Everyone we spoke to was friendly. Over all was a good experience. More
by davyg73
Employees Worked With
Tasos Karamitsos
August 14, 2013
Working with Israel was great. We had met a couple of times to drive various cars. He always had the cars available for me to drive and was very informative covering all of the feature the car came with. times to drive various cars. He always had the cars available for me to drive and was very informative covering all of the feature the car came with. More
by stonness
Employees Worked With
zzIsrael zzSalazar
August 13, 2013
Excellent sales staff and a remarkably competative OTD price. My sales associate worked hard at getting a deal I was comforatable with and has not forgotten about me after the sale. I was very impressed price. My sales associate worked hard at getting a deal I was comforatable with and has not forgotten about me after the sale. I was very impressed with Armondo's attentiveness and ethics. I have purchased several vehicles from this family of dealerships and this ranked at the top of my experiences. More
by halj1967
Employees Worked With
zzArmando zzDe Los Santos
August 12, 2013
i love this dealership,they are wonderful in customer service.my husband sugar was getting low. and mr, henderson fix him something to eat and got him something cold to drink.that meant the world to me h service.my husband sugar was getting low. and mr, henderson fix him something to eat and got him something cold to drink.that meant the world to me how fast he responded to the emergency of my husbands needs.thank you mr henderson,and ron carter for hiring such a wonderful employee. geary and carla godfrey. More
by geary1
Employees Worked With
charles henderson , zzCharles zzHenderson
August 12, 2013
I went dealership Saturday from Austin, and I was I went dealership Saturday from Austin, and I was extremely disappointed in the dealership's service (and frankly, funny math). After emailing Danie I went dealership Saturday from Austin, and I was extremely disappointed in the dealership's service (and frankly, funny math). After emailing Daniel Schatte last week about a Genesis Coupe that was advertised online for $21,824 (see link below), he and the sales manager refused to honor that price. That is a deceptive trade practice and fraudulent. http://www.roncarterhyun… I am an attorney and CPA so I understand how numbers work, and the numbers Daniel showed me yesterday just didn't add up. Before I left Austin, I emailed Daniel and told him what I wanted on a trade-in, and I emailed him pictures of the Toyota Highlander I own. I also told him that if I wasn't in the ballpark on trade-in, I wouldn't be coming to Houston. He and Ryan both saw the pictures of the Toyota, which does have a dent in the back bumper, but this was disclosed prior to Ryan sending me a trade-in quote of $9,778. Again, Daniel and the sales manager refused to honor the quote, and it was in writing. Daniel also didn't offer the tax savings from the trade-in. It's very simple math. I told Daniel I would write a check for $13,000, and he told me that I needed to write a check for $21,000. I don't know how he came up with his numbers. They don't make sense. See my calculations below. Internet price 21,824.00 Trade-in -9,778.00 Tax 752.88 Title & License 555.00 Total amount due 13,353.88 I am forwarding my complaint to the consumer affairs division of the Texas Attorney General's office because I am confident this dealership is engaged in deceptive trade practices. The numbers speak for themselves (as does their advertisement). This dealership truly epitomizes why car salesmen have bad reputations. More
by davieju
