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Big Two Toyota of Chandler
Chandler, AZ
309 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 9:00 PM
Tuesday 8:00 AM - 9:00 PM
Wednesday 8:00 AM - 9:00 PM
Thursday 8:00 AM - 9:00 PM
Friday 8:00 AM - 9:00 PM
Saturday 8:00 AM - 9:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
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Showing 309 reviews
May 23, 2026
BIG TWO TOYOTA! !! Eric was AMAZING!!!! Helpful, patient, professional and TRULY saved the day! He made the process smooth and stress free. He went above and beyon !! Eric was AMAZING!!!! Helpful, patient, professional and TRULY saved the day! He made the process smooth and stress free. He went above and beyond to do everything he could for me! Thank you🙏🏻 More
by Kishrenee
Employees Worked With
Eric Cornel
May 15, 2026
Great dealership, friendly staff, great deals and amazing reliable Toyota cars. Would come back here again when the time is right. reliable Toyota cars. Would come back here again when the time is right. More
by tristanrosales388
February 11, 2026
We went there to purchase a used Hyundai Santa Cruz. Josh was our salesman. He was very helpful, honest, accommodating, and very personable. We said right from the start that we wanted the best price he Josh was our salesman. He was very helpful, honest, accommodating, and very personable. We said right from the start that we wanted the best price he could give us. We didn't want to go back and forth. He respected that. The dealership was very clean, stylish had a cafe where Josh bought us lunch. We would visit them again if we were looking for another vehicle. More
by jadams.nascar
Employees Worked With
Josh Vandemark
January 30, 2026
They were quick to contact me and professional. Unfortunately had a family emergency come up which will prevent me making a purchase at this time. Unfortunately had a family emergency come up which will prevent me making a purchase at this time. More
by Nicolaith
Employees Worked With
Don’t remember
September 15, 2025
Be careful, ask a lot of questions. IMO service advisors do not advise. I’ve used Big Two Toyota for years (Juan R is awesome), had another issue that pushed me to other Toyota dealers IMO service advisors do not advise. I’ve used Big Two Toyota for years (Juan R is awesome), had another issue that pushed me to other Toyota dealerships for service. Decided to try Big Two again due to proximity, but think that was a bad decision. My Sequoia didn’t sound right when starting, thought it was the battery. Well drove it into service drive and told Service Advisor I need an alternator…because I had (2) Auto Zone guys say my battery is good, but thought the alternator is starting to fail. Well, $1,360 (after $150 discount) later alternator was replaced and got email saying, “ We replaced the alternator per your request, but it looks like your starter is failing. The vehicle started fine when it was pulled in, but when the tech went to pull it out after he had the work finished, he noticed the starter issue on 2 tries and then it was normal again. Unfortunately, to replace that starter is an additional $1275+tx over the initial $1382+tx. I was able to do $150 off the initial $1382 and can do another $150 off on the starter repair for you if you want us to take care of it.” Wish I would have been “ADVISED” to check alternator to confirm that was issue…but we will never know weird sound when starting was alternator or starter. More
by PeterJ
Employees Worked With
Brandon Biddle
August 15, 2025
Our 2nd purchase with Jonathan at Big Two. No chance I would work with anyone else. Communication is great, he’s fair, works hard to get the buyer a fair deal and makes the process as seamless No chance I would work with anyone else. Communication is great, he’s fair, works hard to get the buyer a fair deal and makes the process as seamless as possible. Bought a new Camry a couple of weeks ago and was in and out if dealership in 56 minutes because Jonathan was proactive in doing as much as possible before we arrived. Highly recommend! More
by Joski69
Employees Worked With
August 03, 2025
Took 5 hours just for an oil change. Came 10am and said it might take a couple of hours. Offered a lyf ride. Called after two hours and said it was not done yet. Called again around 2pm Came 10am and said it might take a couple of hours. Offered a lyf ride. Called after two hours and said it was not done yet. Called again around 2pm and Derek Price said could be done before 3 pm. Went there before 3 and still waited 30 mintues. When asked what took so long, the service manager just said, because it's Sat. What's the point of scheduling an appointment when it is not follow the least miminum time. 5 hours for an oil change is just ridiculous! Now I am not even sure if the oil change really done. I usually don't make bad reviews but I just can't pass this one! More
by eden
Employees Worked With
Derek Price
