Outstanding sales service in a comfortable environment.
I found the car I was looking for at Big Valley Ford. I had to arrange a ride from Minden, NV to Stockton, CA and I really wasn't prepared to buy a ca
I found the car I was looking for at Big Valley Ford. I had to arrange a ride from Minden, NV to Stockton, CA and I really wasn't prepared to buy a car, truthfully I was just winging it. When I arrived at the dealership Eduardo Jimenez was summoned to help me through the process. He was both affable and efficient. He was able to work with my bank, and my wife, to gather up the information he needed to make the deal. Timothy Rubino, finance manager, was also at my disposal and essential to working through the issues my lack of preparation presented. In the end I left the dealership with a beautiful preowned Lincoln that very evening. Good job guys. I can't think how you could have done any better.
Also kudos to the architect who put a comfortable waiting area in the center of the sales floor to allow customers a place to recuperate and have a GOOD cup of coffee while waiting for the paperwork to get done.
Awesome sales experience. Nothing like the dentists chair I've experienced at other car dealerships.
Thanks guys. We love our new (to us) Lincoln.