Biggers Chevrolet

I drove by this dealership looking to trade in my car. As I was walking into the dealership I spotted a familiar face. Jim Burgess opened the door for me and I reconized him from another dealership where I h I was walking into the dealership I spotted a familiar face. Jim Burgess opened the door for me and I reconized him from another dealership where I had bought my first equinox from. From that moment on he spent plenty of time with me walking around the parking lot looking at the 2012 Equinox and giving me all the information I needed to make the best decision. I came back the next day and test drove the vechiles. When I finally picked one, the whole service team came together to give me the best appraisle for my 2010 equinox. They made sure that I could afford the new equinox by including all the incentives. They worked hard to get me a good APR and along with my good credit score I was able to sign the papers and buy the new equinox. Jim was truely a great surprise to run into, and I wouldnt have wanted to deal with anyone else. Even my very hard to please father was extremely happy and satisfied with Jim and the mangement staff. I will definalty go back to Jim and Biggers to trade in and buy a new Chevy. This is the 6th new car I have bought in 10 years and by far the best experience. More

Working with Richard at Bigger's was a great experience! He was very knowledgeable about the specs on the car, as well as helpful in answering any questions I had. Richard was laid back and very easy to ap He was very knowledgeable about the specs on the car, as well as helpful in answering any questions I had. Richard was laid back and very easy to approach without feeling any pressure. He did a great job of running me through the basics on the operation of my new vehicle and made sure I was well taken care of. I was able to get everyone I wanted out of this deal and more, thanks to Richard and the rest of the team. I would highly recommend Richard and the rest of the team at Bigger's Chevrolet, as they were, and are, different than any other dealership here in Illinois. You really don't have to worry about being hassled, and can take things at your own pace. Two thumbs way up to Richard and the rest of the guys. Thanks! More

my experience with ron and jeff was superb. knowledge, friendliness and skill at listening to my needs led to a willingness of both parties to work to strike a deal. thank you jeff and ron for reinf friendliness and skill at listening to my needs led to a willingness of both parties to work to strike a deal. thank you jeff and ron for reinforcing the very positive word of mouth comments made by others before i stepped inside your business. as a city of elgin employee i am proud to have a business such as yours in my community and that is why i intend to recommend ron and jeff at biggers chevrolet to friends and family. keep up the good work More

From the get go a reasonable and friendly atmosphere. Very welcoming and inviting. No pressure sales personnel. Provided accurate and prompt work. Would highly recommend my friends to this dealership. Very welcoming and inviting. No pressure sales personnel. Provided accurate and prompt work. Would highly recommend my friends to this dealership. More

Coke went above and beyond any other car salesperson I have ever had before; he made buying a car a fun experience! He was sure that I was happy with the car, price, and answered any questions that I had have ever had before; he made buying a car a fun experience! He was sure that I was happy with the car, price, and answered any questions that I had both at the time of purchase and after. He also spend time helping me get comfortable with the functions of new car(radio, vehicle information system, OnStar, etc.)I didnt feel pressured at any time from Coke which was great instead he focused on tmy needs and wants for a vehicle. At the time of financing I was glad that it didnt take a long time. At that point, noone wants to spend another hour signing papers after they have spent hours test driving and deciding on what car to purchase. Jerry was very knowledgable and quick to answer any questions I had. Two of my family members have purchased vehiles from Coke within the last 6 months and referred me to him. I was/am very glad that I was able to work with him specifically when I decided to purchase a vehicle. He is a great asset to your dealership because of his personality and friendliness as well as product knowledge and willingness to find the customer just the right vehicle for their needs. More

Jim Burgess was great to work with. He's probably the most knowledgeable car salesman I've ever met. He was very patient and spent a lot of time with us - allowing us to take a Traverse for a test drive most knowledgeable car salesman I've ever met. He was very patient and spent a lot of time with us - allowing us to take a Traverse for a test drive and then take another test drive of the actual car we decided upon. He was no nonsense when it came to negotiating the deal so we appreciated his getting this done quickly. The best part was that after we bought it, he took the time to go through how all the features worked. Cars are so technical these days it would have taken me forever to figure it all out if I just had to read the manual! He truly was interested in making sure we got the right vehicle and were satisfied. More

Overall the exerience of buying a car at Biggers Chevy was pleasant. However, the time it took to actually purchase the vehicle was a little overwhelming. I was at the dealership for almost 4 hours-lots o was pleasant. However, the time it took to actually purchase the vehicle was a little overwhelming. I was at the dealership for almost 4 hours-lots of sitting and waiting. My salesman Jake Majewski, was friendly, helpful and professional. It was a pleasure dealing with him. I would recommend him and Bigger's Chevrolet to anyone looking to buy a car. More

My husband and I left the house agreeing we would not buy only look. Jake was the salesman that took care of us that day. He made a list of things we wanted and then we walked over to the Equinox section. Al only look. Jake was the salesman that took care of us that day. He made a list of things we wanted and then we walked over to the Equinox section. All of them were nice but one stood out and had all the bells and whistles. Definitely didn't think we could afford something like that. We sat down, they gave us a price that was within our budget. How could we refuse. We got an awesome 2012 Equinoxes with a price to match. Jake was great at Ianswering our questions and working with us. Never did we feel pushed. It was a great and painless experience. I will recommend Jake Mejaski and Biggers Chevrolet to anyone. More

Mark was beyond helpful. The business closes at nine pm and Mark stayed well past that going through every detail of my new car and explaining how to use controls, gadgets, etc. He even called me the next and Mark stayed well past that going through every detail of my new car and explaining how to use controls, gadgets, etc. He even called me the next day with an answer to a question we couldn't find in the manual, meaning he took the time first thing the next day to research it. I used to work at Biggers and have seen lots of sales people. Not many take the time to do that and really make a customer feel like they understand everything. I would buy a vehicle from Mark again for sure. More

Out of all my experiences with car dealers, this one was the most pleasant. Everyone was very helpful & nice. The salesman was very knowledgeable. A very nice person. Took his time with us. The dealership w the most pleasant. Everyone was very helpful & nice. The salesman was very knowledgeable. A very nice person. Took his time with us. The dealership was very clean. The service dept person, Carlos, explained & demonstrated a couple of things so I understood them. Very nice person. More