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Biggers Chevrolet

Elgin, IL

Overview
Employees
Reviews
Vehicles
4.6
537 Reviews
Biggers Chevy – Proudly Serving Chicagoland for Over 40 Years At Biggers Chevy, we have proudly served the Chicago suburbs with new and pre-owned cars, trucks, and SUVs for more than four decades. Our full service dealership, including a top-rated service center is built around one goal: delivering industry leading customer satisfaction at every turn. We also specialize in Chevrolet commercial trucks, offering a robust inventory of plow trucks, box vans, cube vans, and dump trucks ready to go or custom ordered to fit your business needs. Looking for your next vehicle? Browse our wide selection of GM Certified and pre-owned vehicles, or build your own Chevy online and get a free price quote today at BiggersChevy.com. Remember, we pay Top Dollar for your Trade. No games, No Gimmicks, No BS add on’s, Just Good Deals from your TRUSTED local Chevy Dealership.
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1385 East Chicago Street

Elgin, IL

60120

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Showing 537 reviews

November 13, 2026

One never knows when purchasing an automobile from a dealership what the service department experience will be afterwards. I have never been disappointed with the courtesy and efficiency of Biggers Chev More

by MRUMISHEK0063
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Austin Gomolinski
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November 09, 2026

They were responsive and able to schedule an oil change. The details and video provided was nice. More

by Spr1980s
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bruce Westphal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Matthews
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Pena
5.0
This rating includes all reviews, with more weight given to recent reviews.
Yari Arredondo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rebecca Proctor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jill Hogue
5.0
This rating includes all reviews, with more weight given to recent reviews.
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November 07, 2026

First time service customer, I was happy with the effort and attention given to my questions. More

by kberkey23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Matthews
3.0
This rating includes all reviews, with more weight given to recent reviews.
Print
November 07, 2026

We received on service day and repairs were completed faster than expected. Would recommend this service center. More

by victormunozjr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Matthews
5.0
This rating includes all reviews, with more weight given to recent reviews.
Print
November 07, 2026

Everyone was polite and friendly. I'm sure the work was done well. I especially enjoyed the rides back and forth as the driver was very pleasant. We had good conversations. I only ra More

by suzyannski
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yari Arredondo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Print
Nov 07, 2026 -

Biggers Chevrolet responded

Thank you for sharing your wonderful experience with Biggers Chevrolet! We're glad to hear that Yari Arredondo and our service team made you feel welcomed and well cared for. It's especially nice to hear that you enjoyed your rides to and from the dealership and the friendly conversations with our driver. Those personal connections are an important part of the customer experience we strive to provide. And no need to apologize for not remembering everyone's name! Your kind words mean a great deal to our entire team. We truly appreciate your trust in Biggers Chevrolet and look forward to seeing you again.

November 06, 2026

Very helpful. Took care of all my needs All were friendly, service with a smile. More

by Donnadw6l
Recommend Dealer
Yes
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Nov 07, 2026 -

Biggers Chevrolet responded

Thank you,for sharing your positive experience with Biggers Chevrolet! We're delighted to hear that our service team was friendly, helpful, and took care of all your needs with a smile. We believe great customer service is about more than just taking care of your vehicle; it's about making every customer feel welcomed, valued, and appreciated. Thank you for trusting Biggers Chevrolet with your service needs. We look forward to seeing you again.

November 06, 2026

My service advisor did a great job making sure I was taken care of and told me exactly what was going to happen. I was also not charged for the work that was performed! Much appreciated and thank you to More

by COLIN KOENIG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yari Arredondo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Print
Nov 07, 2026 -

Biggers Chevrolet responded

Thank you, Colin, for sharing your experience with Biggers Chevrolet! We're glad to hear that Yari Arredondo took great care of you and clearly explained what to expect throughout your service visit. Keeping our customers informed and making sure they feel confident in the service they receive is always a priority. We're also pleased that the work was completed at no charge to you. We'll be sure to share your kind words with Yari and our service team. We truly appreciate your trust in Biggers Chevrolet and look forward to serving you again.

November 06, 2026

Jesse Moreno was knowledgeable. He explained well. He advised me. Friendly patient and good at customer service More

by Teresa_pope54
Recommend Dealer
Yes
Employees Worked With
Don't have bill sorry forgot
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Nov 07, 2026 -

Biggers Chevrolet responded

Thank you, Teresa for sharing your positive experience with Biggers Chevrolet! We're delighted to hear that Jesse Moreno provided the knowledgeable, friendly, and patient service you deserve. Taking the time to explain recommendations clearly and help customers make informed decisions is an important part of building trust. We'll be sure to share your kind words with Jesse and our service team. We truly appreciate your confidence in Biggers Chevrolet and look forward to serving you again.

November 06, 2026

Hour and a half for oil change seems a little excessive, has to go back in service bay to get vehicle It was done, just sitting on desk with no one paying any attention to it More

by dlegions
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Don’t know
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Nov 07, 2026 -

Biggers Chevrolet responded

Thank you for sharing your feedback with Biggers Chevrolet. We understand your frustration, and we agree that an hour and a half for a routine oil change, especially when your vehicle was already completed, is not the experience you should expect from our service department. We sincerely apologize for the unnecessary delay and lack of communication. Your time is valuable, and we take your concerns seriously. A member of our management team will be reaching out to you personally to discuss your experience and address your concerns. We appreciate your business and the opportunity to make things right.

November 06, 2026

Provided great service and communication thru the process. Truck was done on time and as promised More

by GGEEVE
Recommend Dealer
Yes
Employees Worked With
Mike Matthews
Print
Nov 07, 2026 -

Biggers Chevrolet responded

Thank you for sharing your experience with Biggers Chevrolet! We're glad our service team delivered excellent communication, kept their promises, and had your truck ready on time. We know how important your time is, and providing dependable service you can trust is always our priority. We truly appreciate your confidence in our team and look forward to taking care of your truck for many miles to come.

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