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Biggers Mazda
Elgin, IL
253 Reviews
Biggers Mazda — Your Premier Mazda Dealer Serving Elgin and the Greater Chicago Area
At Biggers Mazda, we’ve built our reputation on one simple promise: providing quality vehicles at prices our customers can afford. Our award-winning team is here to answer your questions, help you find the perfect Mazda, and make your buying experience simple and stress-free.
Whether you’re searching for a new Mazda or a reliable pre-owned vehicle in Elgin, Schaumburg, Crystal Lake, or Chicago, you’ll find it here at Biggers Mazda. Visit us today — or give us a call — and let us help you get behind the wheel of the car you’ve been dreaming about.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 253 reviews
June 03, 2009
Had a touch time seeling my Mazda 3 with 31,000 for $10,500 "because it has so many miles and it has roll down windows." It is now listed at $12,500; had been $12,900. What's the gig? The salesman was $10,500 "because it has so many miles and it has roll down windows." It is now listed at $12,500; had been $12,900. What's the gig? The salesman was nice to work with. the owner did call me back about my expereince. I also thought that having purchased 1 new 2009 they might advance a courtesy of puttin on some new mud guards to insure customer satisfaction. was told that that job would be $70. Firestone did it for $20...Maybe I expect too much? More
by struve
Employees Worked With
cannot recall
May 10, 2007
DO NOT DEAL WITH THESE SHADY PEOPLE I had a friend who DO NOT DEAL WITH THESE SHADY PEOPLE I had a friend who had leased an RX8 from Mazda USA. He was able to get it at residual for a good price to m DO NOT DEAL WITH THESE SHADY PEOPLE I had a friend who had leased an RX8 from Mazda USA. He was able to get it at residual for a good price to me, but it had a few minor things i wanted fixed. I decided to call the dealer he ha leased it from and work with them to have them buy it from Mazda USA at a lower cost, meet in the middle on the items i wanted fixed and keep the price at the residual cost. I called Russel because my girlfriend had bough a new 3 from him last year. Monday I call and tell him that my friend has his lease coming up and I would like to work with them to get the car rather than buy it at residual. Mon night i get a call from my friend that Mazda will now not let him transfer his residual buy to me. Tues my friend turns it in, no contact from Russel Wed no call from Russel End result, they decided to sell the car to someone else. I called to work WITH these guys, and they decided to work FOR THEMSELVES and basically steal the buy. I know they are a car dealer so they are dirty in general, but that move shows they cannot be trusted. DONT WORK WITH RUSSEL< DONT GO TO BIGGERS More
by saintchuck
Employees Worked With
Russel Larkey
March 29, 2007
I've never had so much trouble purchasing a vehicle before that this made the whole experience of buying a car more frustrating than exciting. Once the vehicle was purchased I experienced nothing but p before that this made the whole experience of buying a car more frustrating than exciting. Once the vehicle was purchased I experienced nothing but problems; ie: the heat going out in the middle of winter, oil leakage and the motor on the power mirrors as well as the 6 dics cd player malfunctioning, just to name a few. With this, I found it almost impossible to get ahold of any of the sales reps. or even recieve a call back after leaving my contact info. Once the papers were signed and the deal was done I then found out that I needed new plates which would cost me $60. Now, (after two months) I have still yet to recieve my new plates and my Illinois temps. are about to expire and once again, here I sit wating for a call back. I would never do business with Bigger's ever again. More
by rkal
