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Biggers Mazda

Elgin, IL

Overview
Employees
Reviews
Vehicles
4.8
710 Reviews
Biggers Mazda — Your Premier Mazda Dealer Serving Elgin and the Greater Chicago Area At Biggers Mazda, we’ve built our reputation on one simple promise: providing quality vehicles at prices our customers can afford. Our award-winning team is here to answer your questions, help you find the perfect Mazda, and make your buying experience simple and stress-free. Whether you’re searching for a new Mazda or a reliable pre-owned vehicle in Elgin, Schaumburg, Crystal Lake, or Chicago, you’ll find it here at Biggers Mazda. Visit us today — or give us a call — and let us help you get behind the wheel of the car you’ve been dreaming about.
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2100 N. Randall Road

Elgin, IL

60124

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Showing 710 reviews

September 13, 2026

I love working with Tina her professionalism is awesome. Miles the car salesman is the best. I would definitely buy another vehicle from Biggers!!! More

by hawleyrb
Recommend Dealer
Yes
Employees Worked With
Tina
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September 12, 2026

Courteous, efficient and thorough. They kept me well informed as the work progressed Clean friendly environment. More

by Premier5
Recommend Dealer
Yes
Employees Worked With
Logan Demel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Logan Demel
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September 12, 2026

This is my 5th Mazda I have bought from this dealer. They are awesome and very helpful when looking to buy a car. All employees were knowledgeable and helpful. More

by soxfan27
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Peter Kashuba
5.0
This rating includes all reviews, with more weight given to recent reviews.
Arkadiusz Korbas
5.0
This rating includes all reviews, with more weight given to recent reviews.
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September 12, 2026

Though they are located way out on Randal road and are somewhat expensive, they do a good job. More

by RUSS.GRAZIANO
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Logan Demel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tina Nikolov
5.0
This rating includes all reviews, with more weight given to recent reviews.
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September 11, 2026

Logan always does an amazing job assisting me and keeping me informed along the way. Love coming here to have my car taken care of! More

by birdiedahm
Recommend Dealer
Yes
Employees Worked With
Logan Demel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Logan Demel
Print
September 10, 2026

Intelligent, non demeaning, supportive, genuine service department. Top end service department A luxury experience for sure. More

by ryan@ryanmarkey.com
Recommend Dealer
Yes
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Sep 11, 2026 -

Biggers Mazda responded

Thank you so much for the wonderful feedback! We’re proud to hear that our service team made you feel respected, supported, and genuinely cared for throughout your visit. Providing knowledgeable service and a first-class experience is exactly what we strive for at Biggers Mazda. We truly appreciate your trust in our team and look forward to welcoming you back!

September 10, 2026

The video needs closed captioning to be able to see what is being said, because the talking was fast. Would prefer a written checklist instead of a video so can easily see what needs to be addressed an More

by AB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don't remember
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Sep 11, 2026 -

Biggers Mazda responded

Thank you for taking the time to share such detailed feedback. We understand how frustrating it can be when a service video moves too quickly or isn’t accessible with closed captioning, and we appreciate your suggestion for a clear written checklist showing what needs attention and what is in good condition. We also understand your concern about the length of the oil change appointment and agree that better communication about the expected service time would have helped you plan accordingly. Your feedback regarding both the inspection format and communication is valuable, and we’ll be sharing it with our service team as we look for ways to make the experience clearer, more accessible, and more convenient. Thank you for choosing Biggers Mazda and for helping us improve.

September 10, 2026

They were accomodating and straightforward during my visit. The person I dealt with was informative and kind. More

by ijp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tina Nikolov
5.0
This rating includes all reviews, with more weight given to recent reviews.
Print
Sep 11, 2026 -

Biggers Mazda responded

Thank you for sharing your experience! We’re glad to hear our team was accommodating and straightforward throughout your visit, and that you found the assistance informative and kind. We truly appreciate your feedback and look forward to welcoming you back to Biggers Mazda!

September 09, 2026

My experience with my service was pleasant and efficient. My service tech was polite and helpful and my service was completed in a normal timeframe. I did find $45 to patch a small leak in my tire to be exce More

by jjohns028
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tina Nikolov
5.0
This rating includes all reviews, with more weight given to recent reviews.
Print
Sep 11, 2026 -

Biggers Mazda responded

Thank you for taking the time to share your feedback. We’re glad to hear your service experience was pleasant and efficient and that our team was polite and helpful throughout your visit. We also appreciate your candid feedback regarding the cost of the tire repair. We understand your concern and value your comments as we continually work to provide a positive service experience for our customers. Thank you for choosing Biggers Mazda, and we hope to earn that fifth star on your next visit! — The Biggers Mazda Team

September 09, 2026

Logan was informative… thoroughly explained the videos. .and explained it in a way i understood what he was talking about.. More

by mztina27
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Logan Demel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Print
Sep 11, 2026 -

Biggers Mazda responded

Thank you for sharing your experience! We’re happy to hear Logan was informative and took the time to thoroughly explain the videos in a clear, easy-to-understand way. Providing helpful and straightforward communication is important to us, and we appreciate you recognizing Logan’s efforts. Thank you for choosing Biggers Mazda! — The Biggers Mazda Team

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