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Biggers Mazda
Elgin, IL
576 Reviews
Biggers Mazda — Your Premier Mazda Dealer Serving Elgin and the Greater Chicago Area
At Biggers Mazda, we’ve built our reputation on one simple promise: providing quality vehicles at prices our customers can afford. Our award-winning team is here to answer your questions, help you find the perfect Mazda, and make your buying experience simple and stress-free.
Whether you’re searching for a new Mazda or a reliable pre-owned vehicle in Elgin, Schaumburg, Crystal Lake, or Chicago, you’ll find it here at Biggers Mazda. Visit us today — or give us a call — and let us help you get behind the wheel of the car you’ve been dreaming about.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 576 reviews
July 12, 2026
The very best. I am very satisfied with the quality of the service at Biggers Mazda. You are a great dealership to have for my Mazda Miata. Thank you! I am very satisfied with the quality of the service at Biggers Mazda. You are a great dealership to have for my Mazda Miata. Thank you! More
by jpratt1200
Verified CustomerEmployees Worked With
Tina
July 10, 2026
Quick and efficient (a lot faster than the other dealerships I've been in). Thorough check, I did feel pressured to get anything that I didn't need. The most important components were focused on and dealerships I've been in). Thorough check, I did feel pressured to get anything that I didn't need. The most important components were focused on and fixed. More
by cheyennecurd
Employees Worked With
TINA
July 10, 2026
Pleasure working with Nicco! He was very patient and professional. We had a great experience and would highly recommend working with this dealership and specifically Nicco. He was very patient and professional. We had a great experience and would highly recommend working with this dealership and specifically Nicco. More
by Eva Coco
Employees Worked With
July 08, 2026
Fast, efficient, kind, felt very comfortable and in good hands. Thank you so much for being probably the best car dealership I’ve ever been to. hands. Thank you so much for being probably the best car dealership I’ve ever been to. More
by barangokb
July 07, 2026
Miles was professional, educated on the car, personable, and thorough. Miles understood and took me thru the entire process, which is a great way to do business! The dealership is well appointed, and the and thorough. Miles understood and took me thru the entire process, which is a great way to do business! The dealership is well appointed, and the variety of cars available that I was interested in was fabulous! Thank you! More
by speaksmccaw
Employees Worked With
July 07, 2026
Everything went smooth service was as expected I had no problems will be back again thank you problems will be back again thank you More
by jamendoza10
Employees Worked With
July 06, 2026
Handled professionally & efficiently Logan handled my issues professionally and efficiently. I'm glad with my choice of coming to this Mazda location issues professionally and efficiently. I'm glad with my choice of coming to this Mazda location More
by Darianrainey
July 06, 2026
Very experience. Just took too long for an oil change Very good. experience. Just took too long for an oil change. Need a little more amenities Just took too long for an oil change Very good. experience. Just took too long for an oil change. Need a little more amenities More
by minchiamea
July 06, 2026
Buying a vehicle is one of the biggest financial decisions most people make, and I walked into this dealership feeling excited, optimistic, and trusting. I expected to leave with peace of mind knowi decisions most people make, and I walked into this dealership feeling excited, optimistic, and trusting. I expected to leave with peace of mind knowing I had made a good investment. Instead, what followed became one of the most stressful and emotionally exhausting customer experiences I’ve ever had. Only a few weeks after purchasing my vehicle, it was declared a total loss. From that point on, what I thought would be a straightforward insurance process turned into months of uncertainty, confusion, and frustration. Instead of being able to focus on replacing my vehicle and moving forward, I found myself spending countless hours making phone calls, sending emails, and trying to understand information from multiple parties. It often felt like I was the one responsible for connecting the dots. One of the issues that caused me the greatest concern involved my GAP coverage and extended warranty. I paid for those products separately using my credit card because I wanted to keep those costs out of my loan. Later, I questioned how those payments were reflected in my transaction because the paperwork and loan figures did not match my understanding. As a customer, I expected complete transparency and clear explanations regarding how every payment was applied. The most difficult part of this experience wasn’t just the paperwork—it was the emotional toll. There were many days filled with uncertainty, wondering when I would finally receive answers and whether everything would be handled correctly. Making repeated phone calls, explaining the same situation over and over, and feeling like I still didn’t have a clear understanding of what was happening was incredibly draining. Looking back, I wish I had slowed down and reviewed every document line by line before signing anything. I also wish I had asked more questions about every payment, every fee, and how each dollar would appear in the final transaction. That advice comes from my own experience, and I hope it helps someone else avoid the same frustration. I’m sharing this review because I believe honest customer experiences matter. Every buyer deserves clear communication, accurate documentation, transparency throughout the sales process, and support when unexpected problems arise. My hope is that the dealership takes feedback like this seriously and uses it as an opportunity to improve the experience for future customers. More
by TriniB
