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Biggers Mitsubishi

Elgin, IL

Overview
Employees
Reviews
Vehicles
4.7
1,305 Reviews
Biggers Mitsubishi in Elgin,IL sells new and used cars in the Schaumburg area as well as provide service for Mitsubishi vehicles and parts for Mitsubishi vehicles throughout all of the Chicagoland area. As a Diamond Chapter of Excellence dealership, a coveted title given to only the nation's top dealerships, Biggers Mitsubishi provides excellent customer service in both our sales, service, and parts departments, and has enjoyed being a top volume Diamond Chapter of Excellence dealership for every single year since our doors opened in 1989! Rated #1 for service and sales satisfaction, Biggers Mitsubishi is your one stop shop for great deals on new and used Mitsubishi vehicles in a non-pressure environment. Come see why Biggers is Better!
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1325 E Chicago St

Elgin, IL

60120

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Showing 1,305 reviews

November 30, 2025

Felt they were customer focused, and listened to my needs and concerns. Helpful friendly and respectful More

by mjenig
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jose Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Darien Ivery
5.0
This rating includes all reviews, with more weight given to recent reviews.
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November 30, 2025

The service department is always helpful, friendly, and does a great job explaining what needs to be done and why. More

by JCHECCHIN18
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Giusto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Brennan
5.0
This rating includes all reviews, with more weight given to recent reviews.
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November 29, 2025

David Payne was very honest and straightforward. He has excellent customer service skills and answered all my questions, anything he doubted he got help with. I have definitely recommended him to e More

by edulearn77
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jim Casey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Graves
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Payne
5.0
This rating includes all reviews, with more weight given to recent reviews.
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November 28, 2025

They always do a great job. Professional and nice They always do a great job More

by cvesa
Recommend Dealer
Yes
Employees Worked With
Mike
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Nov 29, 2025 -

Biggers Mitsubishi responded

Thank you for the 5-star review! We’re glad to hear our team consistently provides professional and high-quality service. We truly appreciate your continued trust in Biggers Mitsubishi!

November 28, 2025

Excellent The service is good, the car maintenance took the indicated amount of time, for me time is important. More

by apmorillo22
Recommend Dealer
Yes
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Nov 29, 2025 -

Biggers Mitsubishi responded

Thank you for the 5-star review! We’re glad your service was completed on time and met your expectations. We truly appreciate you choosing Biggers Mitsubishi!

November 24, 2025

Biggers Mitsubishi Always meets my high expectations. Ive frequented the service department many a times without an appointment, and am always greeted with kindness More

by tevemith
Recommend Dealer
Yes
Employees Worked With
Julian
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Nov 26, 2025 -

Biggers Mitsubishi responded

Thank you so much for your continued trust and loyalty, Tevemith! We’re truly honored to hear that Biggers Mitsubishi consistently meets your high expectations. It means a lot to us that—even without an appointment—you feel welcomed and treated with kindness every time you visit our service department. Providing dependable, friendly service is what we strive for, and we're grateful to have you as part of the Biggers Mitsubishi family. We look forward to seeing you again soon!

November 23, 2025

Awesome He knew what he was doing. Excellent customer service. Took care of my car and my needs More

by REGINA098
Recommend Dealer
Yes
Employees Worked With
Mike
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Nov 24, 2025 -

Biggers Mitsubishi responded

Hi REGINA098, Thank you for the awesome review! We're thrilled to hear that you received excellent customer service and that our team member took great care of both your vehicle and your needs. It’s always our goal to provide knowledgeable, attentive service, and we’re glad that came through during your visit. We truly appreciate your kind words and look forward to welcoming you back to Biggers Mitsubishi next time! All the best, The Biggers Mitsubishi Team

November 23, 2025

Without an appointment, always willing to help and make one feel at the top of the list, even thought we all know we’re just next. I appreciated the service Ive revived over the years in 4 vehicles. More

by tevemith
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Giusto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Brennan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ali Nauraiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 24, 2025 -

Biggers Mitsubishi responded

Hi tevemith, Thank you so much for your continued loyalty and for sharing such a thoughtful review! We’re honored to have earned your trust over the years across four vehicles — that truly means a lot to our entire team. We’re especially glad to know that even without an appointment, you’ve consistently felt valued and well taken care of. Making every customer feel like a priority is exactly the kind of experience we aim to deliver. Your recommendation is the highest compliment we can receive — thank you again for being part of the Biggers Mitsubishi family! Warm regards, The Biggers Mitsubishi Team

November 23, 2025

All went well except for not a detailed verbal review of what was repaired. A print out was given and the repairs were over $1K. More

by ABHEDUINE
Recommend Dealer
Yes
Employees Worked With
Manager
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Nov 24, 2025 -

Biggers Mitsubishi responded

Hi ABHEDUINE, Thank you for taking the time to share your experience with us. We’re glad to hear that everything went well overall, but we sincerely apologize for falling short when it came to providing a detailed verbal review of the repairs. Especially with a service over $1,000, we understand how important it is to clearly explain the work performed and answer any questions you may have. Your feedback is truly appreciated and will be shared with our service team to help ensure better communication moving forward. If you still have any questions or would like to go over the repairs in more detail, please don’t hesitate to reach out — we’d be happy to assist. Thank you again for your visit and for your valuable input. We hope to provide an even smoother experience next time. Warm regards, The Biggers Mitsubishi Team

November 23, 2025

Quick friendly service. I felt comfortable dealing with service rep. They kept me updated on the service they were providing. More

by joepbug21
Recommend Dealer
Yes
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Nov 24, 2025 -

Biggers Mitsubishi responded

Hi joepbug21, Thank you so much for your kind words and for taking the time to share your experience with us! We're glad to hear that you received quick and friendly service and that our team made you feel comfortable throughout your visit. Keeping you informed every step of the way is something we take pride in, so it's great to know that came through. We truly appreciate your trust in Biggers Mitsubishi and look forward to serving you again in the future! Warm regards, The Biggers Mitsubishi Team

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