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Biggers Mitsubishi

Elgin, IL

Overview
Employees
Reviews
Vehicles
4.7
1,445 Reviews
Biggers Mitsubishi in Elgin,IL sells new and used cars in the Schaumburg area as well as provide service for Mitsubishi vehicles and parts for Mitsubishi vehicles throughout all of the Chicagoland area. As a Diamond Chapter of Excellence dealership, a coveted title given to only the nation's top dealerships, Biggers Mitsubishi provides excellent customer service in both our sales, service, and parts departments, and has enjoyed being a top volume Diamond Chapter of Excellence dealership for every single year since our doors opened in 1989! Rated #1 for service and sales satisfaction, Biggers Mitsubishi is your one stop shop for great deals on new and used Mitsubishi vehicles in a non-pressure environment. Come see why Biggers is Better!
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1325 E Chicago St

Elgin, IL

60120

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Showing 1,445 reviews

June 29, 2026

Efficient, great communication and through Thorough in communication of things that were still strong and things that were weaknesses. More

by keegan0923
Recommend Dealer
Yes
Employees Worked With
Mike and Jose
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Jun 29, 2026 -

keegan0923 responded

Efficient, great communication and Thorough

June 29, 2026

Excellent Extremely satisfying Very very satisfying Very satisfied. Quick service and honest feedback on the status of the vehicle. More

by keegan0923
Recommend Dealer
Yes
Employees Worked With
Jose
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Jun 30, 2026 -

Biggers Mitsubishi responded

Thank you so much for your enthusiastic 5-star review! We're thrilled to hear you were extremely satisfied with your experience and that our team provided quick service along with honest feedback about your vehicle. Delivering efficient, transparent, and trustworthy service is always our goal. We truly appreciate your kind words and your support of Biggers Mitsubishi, and we look forward to serving you again in the future!

June 28, 2026

I arrived and within 5 to 10 minutes my car was being worked on. The service manager explained what they did and explained what service should be done. Which service was important and which one could wa More

by Nick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 30, 2026 -

Biggers Mitsubishi responded

Thank you so much for your thoughtful 5-star review! We're happy to hear your visit went smoothly and that our team was able to get your vehicle in quickly. It's great to know the service manager clearly explained what was done and helped prioritize recommended services without any pressure. Providing honest, transparent guidance so our customers can make informed decisions is very important to us. We truly appreciate your continued trust in Biggers Mitsubishi and look forward to serving you again!

June 28, 2026

I did not have to wait too long for the oil change. They answered my questions. More

by DEBbieFRANZESE
Recommend Dealer
Yes
Employees Worked With
Jose
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Jun 30, 2026 -

Biggers Mitsubishi responded

Thank you for your 5-star review! We're glad to hear your oil change was completed in a timely manner and that our team was able to answer your questions. Providing efficient service and clear communication is always our goal. We truly appreciate your feedback and your trust in Biggers Mitsubishi, and we look forward to seeing you again for your next visit!

June 26, 2026

The service team did a good job in the maintenance of my vehicle. The service performed was based on the recommendations of the technician who maintained my vehicle. More

by JENNIFER_DOMINGO
Recommend Dealer
Yes
Employees Worked With
Ariel Gomez
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Jun 27, 2026 -

Biggers Mitsubishi responded

Thank you for your business and the kind words. Have a great day.

June 25, 2026

Excellent service from start to finish. The staff was professional, friendly, and knowledgeable. Jose took the time to answer all my questions and ensured I was completely satisfied with al More

by SZAUNER
Recommend Dealer
Yes
Employees Worked With
Jose
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Jun 25, 2026 -

Biggers Mitsubishi responded

Thank you for your wonderful 5-star review! We're delighted to hear that you received excellent service from start to finish. Providing a professional, friendly, and knowledgeable experience is what our team strives for every day. Thank you for choosing Biggers Mitsubishi. We appreciate your trust and look forward to serving you again in the future!

June 24, 2026

A service light came on and Michael said to bring the car right over. Alex took care of me and kept me in the loop on what the car needed. More

by WINNIEW6
Recommend Dealer
Yes
Employees Worked With
Michael and Alex
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Jun 24, 2026 -

Biggers Mitsubishi responded

Thank you for the great 5-star review! We’re glad to hear Michael was able to get you in quickly and that Alex kept you well informed throughout the service process. Providing prompt, clear communication and dependable care is exactly what we strive for. We truly appreciate your trust in Biggers Mitsubishi and look forward to helping you again whenever you need us!

June 24, 2026

Mike, Jose and the service team at Biggers are simply the best. I have entrusted them to service my vehicles for over 20 years and they have earned my trust. I highly recommend them. More

by Familyguy123
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Giusto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 24, 2026 -

Biggers Mitsubishi responded

Thank you so much for the outstanding 5-star review! We’re truly honored by your continued trust over the past 20+ years. It’s wonderful to hear that Mike, Jose, and the rest of our service team consistently provide the level of care and reliability you’ve come to expect. Your loyalty and recommendation mean a great deal to all of us at Biggers Mitsubishi. We look forward to continuing to take great care of you and your vehicles for many years to come!

June 21, 2026

it was ok i thought the price was to high for what i had done More

by Bobs new car
Recommend Dealer
Yes
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Jun 24, 2026 -

Biggers Mitsubishi responded

Thank you for taking the time to share your feedback. We’re glad to hear your visit went okay overall, but we’re sorry to learn that you felt the pricing was higher than expected for the services performed. We understand how important value is when it comes to vehicle maintenance and repairs, and we always aim to provide transparent pricing and quality work. Your comments are appreciated and will be shared with our team as we continue working to improve the overall customer experience. Thank you again for your feedback and for choosing Biggers Mitsubishi.

June 21, 2026

Came here for 90,000 miles service with lot of service requirements and all has been perfectly done by the multiple technicians. The amazing part is they have done all in an hr. Wonderful outcome. All are More

by Ajith
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nate Koller
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 24, 2026 -

Biggers Mitsubishi responded

Thank you for the fantastic 5-star review! We’re glad to hear your 90,000-mile service was completed thoroughly and efficiently, even with multiple services needed. It’s great to know our technicians were able to get everything done in about an hour while still delivering a wonderful outcome. We truly appreciate your trust in Biggers Mitsubishi and look forward to serving you again for your future maintenance needs!

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