Biggers Mitsubishi

Biggers Mitsubishi treats you like family! Biggers Mitsubishi is one of the best dealerships "hands down" I have bought cars from Biggers for the past 20+ years and wouldn't consider using ano Biggers Mitsubishi is one of the best dealerships "hands down" I have bought cars from Biggers for the past 20+ years and wouldn't consider using another dealer! Management, service and sales staff are very professional, knowledgeable and friendly! My salesman Jim Casey .....Well, I can't say enough good things! He's one of the most professional, friendly ,respectful and honest salesman I've dealt with!! More

Super Satisfied!!! FINALLY!!! After 3 weeks of, looking I bought my car! As I did thru this whole process, I was looking online when I ran into my 2013 Outlander Sport FINALLY!!! After 3 weeks of, looking I bought my car! As I did thru this whole process, I was looking online when I ran into my 2013 Outlander Sport, 55,000 mile, Bluetooth, and a lot of other goodies. I call spoke, to Jim Casey, said the car was still there, made an appointment for this morning. Jim was a true sweetheart NOT PUSHY at all. (Not to mention, he has been " Salesman of The Year" SEVERAL times) . Went on test drive, came back , did some wheeling and dealing, and I now have a car! The BEST part of it was, I have FULL Warranty for another 5,000 miles, even though this does run out, get this the " Powertrain Warranty" is FOREVER AND EVER AMEN!!! As if this wasn't enough, I got my next 10 oil changes for FREE, and a full tank of gas. Speacial thanks to my new found buddy Jim Casey, as well as to Juan in the finance department, while he did his job in offering extra options, he was NOT PUSHY!!! I LOVE LOVE LOVEEEE NON PUSHY SALES PEOPLE!!! Biggers Mitsubishi, it says a lot about you, when your employees are ALL so pleasant, the smiles are just gleaming all over there! Sigh!! With that being said, I STRONGLY recommend Biggers Mitsubishi for your automobile needs. More

Great first experience! The salemen who helped us was incredibly helpful! They were so welcoming and literally went through everything we would possibly have questions on. Th The salemen who helped us was incredibly helpful! They were so welcoming and literally went through everything we would possibly have questions on. They both made sure to ask if we had concerns about anything and made us feel like we were the most important customers! More

Just ours I really liked this dealership. I used to work at Biggers Chevrolet right next door, and i can admit these people were really helpful. From when i fir I really liked this dealership. I used to work at Biggers Chevrolet right next door, and i can admit these people were really helpful. From when i first walked in i was greeted with a friendly person. The sales man was very helpful in helping me with the prices and all. I told him exactly why i was there and from there it was great. They didnt have the color car i was looking for and he had one shipped from another state. When that one arrived it came with hail damage. He assured me that he could have another 2 days later so come monday he had a new one, exactly the color and with all the gadgets. , More

Friendly , courteous, no pressure It was a pleasure dealing with those we came in contact with at the dealership. Their no-hassle policy was appreciated. and our salesman was very info It was a pleasure dealing with those we came in contact with at the dealership. Their no-hassle policy was appreciated. and our salesman was very informative. More

Excellent customer service - Jim Casey I wanted to thank Jim Casey for being so helpful. He was very friendly and helped me find the best car and price for me. Thanks again, Jim! I wanted to thank Jim Casey for being so helpful. He was very friendly and helped me find the best car and price for me. Thanks again, Jim! More

Best car buying experience ever Biggers Mitsubishi is unlike any car dealership I have ever been too and the sales person who assisted me, TOM BITNER, is unlike any car sales person Biggers Mitsubishi is unlike any car dealership I have ever been too and the sales person who assisted me, TOM BITNER, is unlike any car sales person I ever met. No pressure of any kind. No sticky over-friendliness as you walk in the door and none of the usual car dealer's BS clichés. Instead- attentiveness, endless patience, in-depth knowledge of the product and the purchase process and total professionalism, all delivered in the most relaxed, pressure free atmosphere imaginable, and handled quickly and efficiently. They really respect your time. The same extended beyond the sales area to the person who handled the paperwork (I think your name is Nate, but I am not sure. Sorry...) with the same level of courteous professionalism and efficiency. Thank you Tom and Nate for the most enjoyable car buying experience ever. It was a pleasure! More

Great experience I was helped by Maxwell, and I was really happy with al the help I got. He was very patient as I figured out payment and everything, and I am very hap I was helped by Maxwell, and I was really happy with al the help I got. He was very patient as I figured out payment and everything, and I am very happy with my car. Thank you!!! More

Great experience with Tom We just bought our new car from Tom Bitner at this dealership. Tom was awesome , friendly and helpful answering to my million questions, very professi We just bought our new car from Tom Bitner at this dealership. Tom was awesome , friendly and helpful answering to my million questions, very professional explaining everything in detail. Actually I was just looking around with no intention to buy yet but after driving the new car , all the details about how great this car is and the good price better than other dealers I couldn't resist . After few hours I was driving home my new Mitsubishi Outlander Sport. Beautiful car! The Finance Manager was helpful and friendly too. People here are very friendly and professional and I would recommend this dealership. It was an awesome experience ! More

Excellent Customer Service Buying a car is never an easy experience. We were in the market for leasing a 2016 vehicle since February. We didn't have a particular name or a brand Buying a car is never an easy experience. We were in the market for leasing a 2016 vehicle since February. We didn't have a particular name or a brand in mind, but wanted a 7-passenger SUV at an affordable price. We came in contact with Jim Casey at Biggers Mitsubishi, Elgin IL. From our first contact till the end, Jim provided us with exceptional customer service. He was upfront and honest in quoting the price and monthly payments. He worked with the Finance Manager (Jose) and provided us with innovative solutions to meet our needs. We strongly recommend Bigger Mitsubishi, Elgin IL. More