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Biggers Mitsubishi

Elgin, IL

Overview
Employees
Reviews
Vehicles
4.7
1,453 Reviews
Biggers Mitsubishi in Elgin,IL sells new and used cars in the Schaumburg area as well as provide service for Mitsubishi vehicles and parts for Mitsubishi vehicles throughout all of the Chicagoland area. As a Diamond Chapter of Excellence dealership, a coveted title given to only the nation's top dealerships, Biggers Mitsubishi provides excellent customer service in both our sales, service, and parts departments, and has enjoyed being a top volume Diamond Chapter of Excellence dealership for every single year since our doors opened in 1989! Rated #1 for service and sales satisfaction, Biggers Mitsubishi is your one stop shop for great deals on new and used Mitsubishi vehicles in a non-pressure environment. Come see why Biggers is Better!
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1325 E Chicago St

Elgin, IL

60120

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Showing 1,453 reviews

May 02, 2026

Not happy with Jose Perez. He checked everything ok without actually doing the job. The oil was never changed. It appears to have a brownish color. The windshield has 2 chips, More

by myjsph_trd
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Jim Casey
4.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Hess
4.0
This rating includes all reviews, with more weight given to recent reviews.
Rafal Sterkowiec
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Perez
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tyler was a good salesperson.
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May 07, 2026 -

Biggers Mitsubishi responded

Please reachout to Brian Hess at the store since this platform does NOT give us your name. Thank you.

May 01, 2026

Amazing to work with, easiest car purchase we’ve ever had. The team was very relatable and understanding. 100% recommend, we will be returning. More

by jamienhenke
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Casey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rafal Sterkowiec
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 12, 2026 -

Biggers Mitsubishi responded

Thank you for the amazing 5-star review! We’re thrilled to hear this was the easiest car purchase you’ve ever had. Our team works hard to create a comfortable, relatable, and stress-free experience for every customer, so your feedback means a lot to us. We truly appreciate your recommendation and look forward to welcoming you back to Biggers Mitsubishi in the future!

April 29, 2026

Awesome team! Thank you for getting me an appointment on such a short notice. The service was a great as always. More

by JACKIE.MILLER2009
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Giusto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Perez
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 30, 2026 -

Biggers Mitsubishi responded

Thank you for choosing us for your recent service visit. Have a Great Day.

April 24, 2026

Everything was great. Fast and easy. Will definitely be back. Love this place. Workers are helpful and nice More

by OLESMYKOLAMUD
Recommend Dealer
Yes
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Apr 28, 2026 -

Biggers Mitsubishi responded

Thank you for your business. Have a Great Day.

April 17, 2026

I dropped off my car Friday and was supposed to get it Sat but it was not ready. I got it Monday. More

by mchaem
Recommend Dealer
Yes
Employees Worked With
Alex
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Apr 20, 2026 -

Biggers Mitsubishi responded

Thank you for your feedback and for trusting us with your vehicle. We apologize that your car wasn’t ready as expected on Saturday and understand how important timing is. We appreciate your patience and are glad we were able to get everything completed for you on Monday. We’ll continue working to improve our turnaround times and communication. Please don’t hesitate to reach out if there’s anything further we can assist you with.

April 17, 2026

Personable, professional service. The only place I have my vehicle service completed. Biggers service is the best More

by Dunnit again
Recommend Dealer
Yes
Employees Worked With
Michael
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Apr 20, 2026 -

Biggers Mitsubishi responded

Thank you for the great feedback! Our team works hard to provide a personable and professional experience, and we’re so glad that’s been your experience with us. We appreciate your loyalty and look forward to continuing to take great care of your vehicle!

April 09, 2026

The Dealership is professional and reliable. I am very happy with the service done on my vehicle! More

by guygiusto
Recommend Dealer
Yes
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Apr 15, 2026 -

Biggers Mitsubishi responded

Thank you for the kind words. Happy Trails.

April 08, 2026

Trustworthy, reliable and fair I went to a Mitsubishi dealer out of town and had to have Biggers fix their repair More

by BOBPAROTTO
Recommend Dealer
Yes
Employees Worked With
Mike
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Apr 15, 2026 -

Biggers Mitsubishi responded

Thank you for the Great review. See you next time. Cheers.

April 05, 2026

Mike Lucier recommended. Also enjoyed seeing Darrian and missed seeing David Need more cars on the lot More

by TRACYLUCIER
Recommend Dealer
Yes
Employees Worked With
Rafal Sterkowiec
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rafal Sterkowiec
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Apr 06, 2026 -

Biggers Mitsubishi responded

Thank you so much for your continued support and for taking the time to share your feedback! We’re especially glad to hear that Mike made a positive impression and that you enjoyed seeing Darrian during your visit. We’ll be sure to pass along your kind words to both of them—and to David as well, we know he’ll appreciate being missed! We also appreciate your honest feedback about our inventory. We’re always working to bring in more vehicles and expand our selection, so your input truly helps us improve. Thanks again for your recommendation—it means a lot to our team. We look forward to seeing you again soon! 🚗

April 05, 2026

I am so pleased with the performance of this dealership. They helped me so much for my financial and get my new car . I was so satisfied and happy with my new car it was really a gift for me. It was so nice More

by Benzene
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tyler Pergrem
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Apr 06, 2026 -

Biggers Mitsubishi responded

Thank you so much for your kind words and for sharing your experience with us! We’re truly happy to hear that our team was able to assist you with your financing and help you get into your new Mitsubishi. It’s wonderful to know how much joy your new car brings you—that’s exactly the experience we strive to create for every customer. We’ll be sure to pass along your appreciation to Tyler Pergrem as well. He’ll be thrilled to know he made such a positive impact on your visit. Congratulations on your new vehicle, and thank you again for choosing Biggers Mitsubishi. We wish you many ბედjoyful miles ahead and look forward to seeing you again in the future! 🚗

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