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Biggers Mitsubishi - Service Center

Elgin, IL

4.8
674 Reviews

674 Reviews of Biggers Mitsubishi - Service Center

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July 10, 2023

I’ve been coming to this dealership for 30+ years. The service is great and everyone is very helpful More

by burkhouse2
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith Becker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Giusto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 12, 2023 -

Biggers Mitsubishi responded

Thank you for the kind words! We enjoy seeing you as well.

July 10, 2023

I only have good things to say! Super thankful for Biggers Mitsubishi and all the service workers. I truly felt like they cared about me and my car. More

by ADRIENNEIRIZARRY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith Becker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Giusto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 12, 2023 -

Biggers Mitsubishi responded

Thank you for the kind words! We are very thankful for you as our customer!

July 10, 2023

Good professional service. On time and nice people. I have been going to Biggers for 20 years. More

by FLYNNJIM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith Becker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Giusto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 12, 2023 -

Biggers Mitsubishi responded

Thank you for the kind words Jim! We appreciate the positive feedback.

July 10, 2023

it was not good, I am not understanding how a new car needs the all-wheel drive flushed. I looked in the manual. No where in there does it state that needs to be completed. The price on the paper was More

by tammy,gomez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Keith Becker
1.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Giusto
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 12, 2023 -

Biggers Mitsubishi responded

Hi Tammy, I am very sorry to learn that your last service visit was not performed to your satisfaction. I will be reaching out to you directly. Your business is very important to us. Thank you for brining this matter to our attention. Keith

July 10, 2023

The reported problems have not been resolved, only the oil has been changed. The squeaky belt and the belt tensioner were not done More

by NSLAWEKN
Recommend Dealer
No
Employees Worked With
Keith Becker
3.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Giusto
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 12, 2023 -

Biggers Mitsubishi responded

Thank you for brining this to our attention! Please contact Keith Becker at your earliest convenience and we can discuss the repairs needed. Thank You! Keith

March 27, 2021

What a pleasure working with Tyler to get my new vehicle. Very knowledgeable about the vehicle. All the staff was GREAT! Especially my man Tyler. More

by KOBY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyler
July 31, 2020

I have been buying from Biggers Mitsubishi for the last 25 years and every time I feel they are fair, the general manager Emal takes very good care of me and our salesman Jim Casey is phenomenal to deal wi More

by Heide.gotsch
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Casey
June 13, 2018

Best in class service I've been a customer of Biggers Mitsubishi's service department for many years. Their commitment to the customer and their service expertise is secon More

by Familyguy123
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Mike, Steve, Jose, Sergio
May 29, 2018

Easy buy!!! Anthony was a great sales man! I always get the Best experience at biggers Mitsubishi in Elgin!! 2 years later i still get the best customer service ever!!!!! Anthony is awesome! More

by Lilvani87
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Muffoletto
October 01, 2017

Repeat Customer The Service Center is the main reason we returned to Biggers. Always friendly and go out of their way to help. They explain, in detail, what was done More

by Denice
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve
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