Michael Giusto
Michael Giusto at Biggers Mitsubishi

Michael Giusto

Service Manager

Biggers Mitsubishi

1325 E Chicago St
Elgin, IL 60120

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4.7
410 Reviews
4.7

410 Reviews

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410 Reviews of Michael Giusto

November 11, 2026

Dealership Rating
Employee Rating

Not often, do you hear anyone say that they bring their car to the dealership because they know they’ll be taken care of. I can honestly say I trust the people at Biggers to be fair, honest and do quality More

by JanFan
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Alex Garcia

November 02, 2026

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I can’t say much about the dealership itself, but I can definitely speak about the service department. Biggers Mitsubishi is the only place I trust for reliable service. Huge thanks to Michael for alway More

by PIOTRDUDEK
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Alex Garcia

October 27, 2026

Dealership Rating
Employee Rating

I’m a long time customer of Biggers Mitsubishi. I have entrusted several vehicles to the care of the Service Department and they have always taken care of me. I appreciate Mike, Jose, and the t More

by ERICSRUBIN
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Jose Perez

Oct 27, 2026

Biggers Mitsubishi responded

Thank you for the wonderful 5-star review and for being such a loyal Biggers Mitsubishi customer! We're truly grateful that you've continued to trust our Service Department with the care of your vehicles over the years. It's especially rewarding to hear that Mike, Jose, and the entire team have consistently provided the service and attention you deserve. We'll be sure to share your kind words with them! Earning your trust and respect means a great deal to us. We sincerely appreciate your continued business and look forward to taking care of you and your vehicles for many years to come!

October 19, 2026

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Michael very good service manager they tried to help me from meineke not putting the oil plug in and my motor boat but of course the insurance don't want to put a rebuilt motor in they just want to screw y More

by CHARLERSWALKER133
Service Price Transparency
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Recommend Dealer
Yes
Oct 23, 2026

Biggers Mitsubishi responded

Glad we could help. Have a Great Day.

October 09, 2026

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Mike is great and always works with me to help me get the best deal. He listens to my needs and follows up when he says he will. More

by MJULSETH
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Recommend Dealer
Yes

Other Employees Tagged: Jose Perez, Alex Garcia

Oct 10, 2026

Biggers Mitsubishi responded

Thank you for the wonderful 5-star review! We’re so glad Mike continues to provide you with excellent service by listening to your needs, helping you get the best deal possible, and following through on his promises. We’ll be sure to share your kind words with him. Your continued trust and loyalty mean a great deal to us. Thank you for choosing Biggers—we truly appreciate your business!

September 13, 2026

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Nate was great and very professional and very experienced so was the manager great service all around. Cheryl Combs More

by MJEINHORN00
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Recommend Dealer
Yes

Other Employees Tagged: Nate Koller

Sep 17, 2026

Biggers Mitsubishi responded

Thank you, Cheryl, for the wonderful 5-star review! We’re so glad Nate and our management team provided you with a professional and knowledgeable experience. We’ll be sure to share your kind words with them. Thank you for choosing Biggers—we truly appreciate your business and are happy to hear you received great service all around!

August 22, 2026

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The service was great and the technician did a great on the work. I was very satisfied overall. A great place to take my car and all of the staff are very friendly. More

by stephenbroska
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Jose Perez, Kurt Broska

Aug 26, 2026

Biggers Mitsubishi responded

Thank you for the wonderful review! We’re delighted to hear that you were very satisfied with your service and the quality of work performed by our technician. It’s also great to know our friendly team helped make your visit a positive one. We truly appreciate your trust in Biggers Mitsubishi and look forward to taking care of you and your vehicle again!

August 17, 2026

Dealership Rating
Employee Rating

JOSE IS ALWAYS HELPFUL,& PLEASANT TO TALK TO. HE’S A TRUE ASSET TO BIGGERS.DUE TO HIM & MIKE I WILL ONLY USE BIGGERS FOR ANY & ALL SERVICES FOR MY CAR More

by EP
Service Price Transparency
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Recommend Dealer
Yes
Aug 19, 2026

Biggers Mitsubishi responded

Thank you for the fantastic review! We’re so glad to hear that Jose and Mike consistently provide such helpful and pleasant service. We truly appreciate your loyalty and are honored that you choose Biggers Mitsubishi for all your vehicle’s service needs. We’ll be sure to share your kind words with Jose and Mike! Can't wait to continue helping you for many miles to come!

August 10, 2026

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Employee Rating

They were able to quickly diagnose the issue. They also found a couple other repairs that were needed while the vehicle was still under warranty. More

by CHERP3
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Nate Koller

Aug 11, 2026

Biggers Mitsubishi responded

Thank you for the five-star review! We’re glad our team was able to quickly diagnose the issue and identify the additional repairs while your vehicle was still under warranty. We appreciate your trust in Biggers Mitsubishi and are always happy to help keep your vehicle running safely and reliably!

August 03, 2026

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The staff here are knowledgeable and always focused on helping me keep my vehicle safe for the road. More

by CASSANDRA MALPHON
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Juan Carill, Nate Koller

Aug 04, 2026

Biggers Mitsubishi responded

Thank you for your 5-star review! We're glad to hear our team has earned your trust by providing knowledgeable service and helping keep your vehicle safe and road-ready. Your confidence in our staff means a lot to us. We appreciate your support and look forward to taking care of you and your vehicle at Biggers Mitsubishi for many miles to come!

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