Michael Giusto
Michael Giusto at Biggers Mitsubishi

Michael Giusto

Service Manager

Biggers Mitsubishi

1325 E Chicago St
Elgin, IL 60120

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4.7
402 Reviews
4.7

402 Reviews

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402 Reviews of Michael Giusto

August 10, 2026

Dealership Rating
Employee Rating

They were able to quickly diagnose the issue. They also found a couple other repairs that were needed while the vehicle was still under warranty. More

by CHERP3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Nate Koller

Aug 11, 2026

Biggers Mitsubishi responded

Thank you for the five-star review! We’re glad our team was able to quickly diagnose the issue and identify the additional repairs while your vehicle was still under warranty. We appreciate your trust in Biggers Mitsubishi and are always happy to help keep your vehicle running safely and reliably!

August 03, 2026

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The staff here are knowledgeable and always focused on helping me keep my vehicle safe for the road. More

by CASSANDRA MALPHON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Juan Carill, Nate Koller

Aug 04, 2026

Biggers Mitsubishi responded

Thank you for your 5-star review! We're glad to hear our team has earned your trust by providing knowledgeable service and helping keep your vehicle safe and road-ready. Your confidence in our staff means a lot to us. We appreciate your support and look forward to taking care of you and your vehicle at Biggers Mitsubishi for many miles to come!

August 01, 2026

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Employee Rating

Service department manager Mike G. was very attentive to my cars needs and was proactive in getting the job done as usual. Been coming here for 15 years and will continue! More

by MICHAELLITRO
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Jose Perez

Aug 01, 2026

Biggers Mitsubishi responded

Thank you for your continued loyalty and for taking the time to share your experience! We truly appreciate you trusting Biggers Mitsubishi for the past 15 years. We're glad to hear that Mike and our service team have consistently provided attentive, proactive care for your vehicle. Your kind words and continued support mean a great deal to us, and we look forward to keeping you and your vehicle well taken care of for many more years to come!

August 01, 2026

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We have been going to Biggers for many years. We have, both, purchased and serviced our cars at this dealership. We have always had great experiences on the sales floor and the service department More

by TERYANET
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Jose Perez

Aug 01, 2026

Biggers Mitsubishi responded

Thank you for your continued loyalty and for taking the time to leave such a wonderful review! It means so much to us that you've trusted Biggers Mitsubishi with both your vehicle purchases and service over the years. We're delighted to hear that you've consistently had great experiences with both our sales and service teams. Your recommendation is truly appreciated, and we look forward to serving you for many more years to come. Safe travels!

July 31, 2026

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I have been taking my Outlander here for years, and the technicians here have always done high quality work quickly! More

by CASSANDRA MALPHON
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Juan Carill, Nate Koller

Aug 01, 2026

Biggers Mitsubishi responded

Thank you for your continued trust and loyalty! We're honored that you've chosen Biggers Mitsubishi to care for your Outlander over the years. It's wonderful to hear our technicians consistently provide the high-quality, efficient service you expect. We truly appreciate your 5-star review and look forward to keeping your Outlander running its best for many more miles!

July 30, 2026

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Did all the work necessary, and explained the process professionally. Everything was finished to our satisfaction. More

by KIM
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Juan Carill, Nate Koller

Jul 30, 2026

Biggers Mitsubishi responded

Thank you for the 5-star review! We're happy to hear everything was completed to your satisfaction and that our team took the time to explain the process clearly and professionally. We appreciate your trust in Biggers Mitsubishi and look forward to assisting you again whenever you need us.

June 24, 2026

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Employee Rating

Mike, Jose and the service team at Biggers are simply the best. I have entrusted them to service my vehicles for over 20 years and they have earned my trust. I highly recommend them. More

by Familyguy123
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jose Perez

Jun 24, 2026

Biggers Mitsubishi responded

Thank you so much for the outstanding 5-star review! We’re truly honored by your continued trust over the past 20+ years. It’s wonderful to hear that Mike, Jose, and the rest of our service team consistently provide the level of care and reliability you’ve come to expect. Your loyalty and recommendation mean a great deal to all of us at Biggers Mitsubishi. We look forward to continuing to take great care of you and your vehicles for many years to come!

June 06, 2026

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This is the only dealership I would buy a vehicle from. My parents, wife and I have purchased 6+ vehicles over the years. The sales and service departments are top notch. I have a great experience every More

by eldorado316
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jun 15, 2026

Biggers Mitsubishi responded

Thank you for the kind words. Have a Great Day.

June 04, 2026

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Employee Rating

I have always received outstanding service from Biggers Mitsubishi. I first walked into their showroom in 1999. I wanted to test drive one specific model. They made a copy of my driver's license, pulled th More

by mr_boyd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 15, 2026

Biggers Mitsubishi responded

Thank you for the kind words. Have a Great Day.

May 27, 2026

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Employee Rating

They are always friendly, helpful and prompt. They answer any questions quickly and are thorough More

by TIMNLISA1
Recommend Dealer
Yes

Other Employees Tagged: Jose Perez

May 31, 2026

Biggers Mitsubishi responded

Thank you for the kind words and positive review. Have an amazing day.

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