Bill Alexander Ford Lincoln Mercury

I was planning a trip out of town and noticed my engine was making a sound. Well, my neighbor is the one that told me about it but I thought it was cold since I just pulled out the driveway. To my surprise was making a sound. Well, my neighbor is the one that told me about it but I thought it was cold since I just pulled out the driveway. To my surprise upon getting an oil change before I left town, my water pump was leaking. The dealership found that my coolant level was very low. They replaced the water pump and completed the service the same day and I was able to head out of town without a hiccup! Its a good thing I decided to get the oil changed when I did. But, the fact they found a problem was even better and fixed it fast. Thanks Service Department!!! More

Timing in this case was perfect as my water pump was leaking and was replaced same day. All I was going to get was an oil change. Love their service! leaking and was replaced same day. All I was going to get was an oil change. Love their service! More

Had my 2024 truck frist service, the wash job was bad, top of the cab was not clean and the Windows were not clean very good, it look better when it was dirty top of the cab was not clean and the Windows were not clean very good, it look better when it was dirty More

I love working with Francisco in the service department. He is always knowledgable and helpful. He is always knowledgable and helpful. More

Always friendly, Dealership will always take care of my vehicle. They are timely and professional. Keep it up! vehicle. They are timely and professional. Keep it up! More

. as a retired heavy duty truck mechanic I can honestly say your mechanics did a great job on my truck's oil change,replacing my a/c compressor & recharging it, and Phil & Everett iare very professional-a say your mechanics did a great job on my truck's oil change,replacing my a/c compressor & recharging it, and Phil & Everett iare very professional-and it's a nice finishing touch washing vehicle after every service-even after my last oil change! The washbay crew obviously are conscientious about their job-somehow one of my mirrors got cracked in the bay and they told me one would be ordered & just called me today for an appointment to put it on. kudos to wash bay guys-I realize how swamped you guys are-especially on a friday, and sometimes things just happen. I was really pleased with the dealership and glad to see quality employees doing their jobs well & professionally.good job👍👍 More

I purchased a new Lincoln. The entire staff was exceptional. From Isaac,the salesman to Dan Blanco in Finance. I heartily recommend this dealership. The entire staff was exceptional. From Isaac,the salesman to Dan Blanco in Finance. I heartily recommend this dealership. More

I was greeted kindly, work was completed when promised! All the people that I contact with were helpful! All the people that I contact with were helpful! More

Professional as it gets. Top notch employees.Will do it again the future. The best! Top notch employees.Will do it again the future. The best! More

Bill Alexander Ford did an excellent job of taking care of my vehicle repair needs. of my vehicle repair needs. More