Bill Alexander Ford Lincoln Mercury

The window on my wife’s 2025 Lincoln aviator made a crunch noise and stop working (drivers door) . Needless to say we wer frustrated! Took it in to the local dealership to find out what the problem was crunch noise and stop working (drivers door) . Needless to say we wer frustrated! Took it in to the local dealership to find out what the problem was. We went to the front service desk and talked to Jesse about our problem. He told us he would look into it and would let us know what the problem was. We dropped off the car around 7am. Roughly around noon he called my wife to let her know the car was done. They wer nice enough to drop off our vehicle at our house. Since it was a new car I expected a new part not in stock kinda service! Very pleased with the service provided by Jesse. More

Service is always quick and professional. I take all 3 of my vehicles for service and never have any issues! I take all 3 of my vehicles for service and never have any issues! More

Left my truck for routine oil change. Had.a window problem also,and pending recalls. Was very surprised when all the work was completed by end of day. Didn't even have to wait at dea Had.a window problem also,and pending recalls. Was very surprised when all the work was completed by end of day. Didn't even have to wait at dealership, as got a ride home. My truck was even delivered to my home. Great Job,thanks to all. From start to finish, to top off got a wash job that was need. Thanks again. More

This is the most unprofessional & Racist place I have ever had dealings with. Tried to over charge me. By 2500.00 Also had other Racist encounters with the manager at this location. ever had dealings with. Tried to over charge me. By 2500.00 Also had other Racist encounters with the manager at this location. More

Very friendly and very efficient service department. Takes care of all problems in a reasonable time. Takes care of all problems in a reasonable time. More

I was planning a trip out of town and noticed my engine was making a sound. Well, my neighbor is the one that told me about it but I thought it was cold since I just pulled out the driveway. To my surprise was making a sound. Well, my neighbor is the one that told me about it but I thought it was cold since I just pulled out the driveway. To my surprise upon getting an oil change before I left town, my water pump was leaking. The dealership found that my coolant level was very low. They replaced the water pump and completed the service the same day and I was able to head out of town without a hiccup! Its a good thing I decided to get the oil changed when I did. But, the fact they found a problem was even better and fixed it fast. Thanks Service Department!!! More

Timing in this case was perfect as my water pump was leaking and was replaced same day. All I was going to get was an oil change. Love their service! leaking and was replaced same day. All I was going to get was an oil change. Love their service! More

Had my 2024 truck frist service, the wash job was bad, top of the cab was not clean and the Windows were not clean very good, it look better when it was dirty top of the cab was not clean and the Windows were not clean very good, it look better when it was dirty More

I love working with Francisco in the service department. He is always knowledgable and helpful. He is always knowledgable and helpful. More

Always friendly, Dealership will always take care of my vehicle. They are timely and professional. Keep it up! vehicle. They are timely and professional. Keep it up! More