Back

Bill Brown Ford Inc

Livonia, MI

4.9
433 Reviews
Located in Livonia, MI, Bill Brown Ford is the #1 Volume Ford Dealer in the World for 2 consecutive years 2021-2022. The Brown Family has been serving our community and its automotive needs since 1914. Our Michigan Ford dealership excels at meeting the needs and exceeding the expectations of our customers. With a commitment to adding value to our community, we've developed a long-standing reputation in Livonia and the surrounding areas for extraordinary service and care that you can always count on. From the minute you walk through our doors, our personable and highly professional sales team at Bill Brown Ford is here to assist you in any way possible. You can expect honest, upfront pricing, with no hidden costs while choosing from the area's largest inventory of new & pre-owned inventory. From minor repairs or general maintenance, to major repairs and collision work, you can count on our highly trained staff to repair your car the right way. Everything we do is about you, our customer for life. Visit us today and experience the difference, once you do you'll know where you belong. We Take Care of the Automotive Needs of Ford Drivers throughout Livonia, Farmington, Redford and Westland We here at Bill Brown Ford have made it our mission to provide a first class car-shopping experience to our valued customers throughout Livonia, Farmington, Redford and Westland. With our vast selection of new and used cars, you'll have the chance to browse our current inventory in a comfortable, stress-free shopping environment. Visit us to take a test drive, learn more about financing or service your car and we can assure that you'll always be well taken care of! If you place value on safety, dependability and comfort, then we have the perfect new Ford model. Take a test drive in a Ford Escape, Fusion, F-150, Explorer or Edge and prepare tof all in love with its sporty style, confident performance and modern, tech-focused cabin. That way, you'll enjoy every moment and mile on the road! It's no problem if you don't see a new car that fits into your budget. We're also stocked with a broad array of Certified Pre-Owned Ford models and used cars. At such affordable pricing, you'll save money on a pre-owned car without sacrificing style, capability or comfort! Now, we know auto financing is often a confusing process but that won't be an issue when you buy or lease from us! Our auto finance team will make it easy for you to secure a fair market price on your next car. Leave the details to us and you'll be driving a top-quality new car without exceeding your budget! You'll also want to take advantage of our Service and Parts Centers to keep your car in top condition for countless miles of daily driving. Our Ford experts know everything about your vehicle and we'll employ their expertise to provide the best possible care for your sedan, crossover or SUV! At Bill Brown Ford, our goal is to make the process of buying and maintaining your car as smooth and efficient as possible. Our expert team of professionals will be happy to answer any questions you may have and get you set-up for a test drive. If you're ready to do business with the best, then follow step-by-step directions to our convenient location in Livonia to get the ball rolling today!
Contact Dealership

32222 Plymouth Road

Livonia, MI

48150

Directions

By Type

Showing 433 reviews

July 11, 2026

Great dealership, I feel like family when I’m doing business there not a customer. Keep up the great work More

by watts_jeff86
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Frank Succurro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 11, 2026 -

Bill Brown Ford Inc responded

Thank you for letting us know you feel like part of the family with every visit. Congratulations on your new Ford F-150. Frank and our team look forward to helping you again soon.

July 10, 2026

The vehicle buying process was very quick and smooth. My salesmen Jesse Kaufman answered all of my questions! More

by dayshkanator
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jesse Kaufman
Jul 10, 2026 -

Bill Brown Ford Inc responded

It’s great to hear your purchase was quick and smooth and that our team addressed all your questions. Congratulations on your new Ford Maverick. Enjoy every drive!

July 10, 2026

Laurie was great to work with and helped us identify various vehicle options. She was very accommodating and the closing process was incredibly efficient. More

by SD
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Laurie Knutson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 10, 2026 -

Bill Brown Ford Inc responded

It’s wonderful to hear that Laurie guided you through the options and made the final steps quick and seamless. Congratulations on your new Ford Bronco Sport. Enjoy every adventure ahead!

July 10, 2026

Incredible professionalism from start to finish, including the after care. Thom was quite simply fantastic! Probably the best dealer experience I’ve ever had. More

by CH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thom Howard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kelly from Service team.
Jul 10, 2026 -

Bill Brown Ford Inc responded

What a pleasure to hear our team delivered professional service on your Ford Explorer from start to finish. Thom is delighted his support and after-care made a difference. Thank you for calling this your best dealer experience.

July 08, 2026

The dealership had more stock than others in the area and were able to match all my requirements for a new vehicle. My sales person was excellent. I’ve never had the pickup of a new vehicle go so smoothly. More

by marion
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jason Wright
Jul 08, 2026 -

Bill Brown Ford Inc responded

It’s wonderful to know our broad inventory met your requirements and that the pickup of your new Ford Escape PHEV was so smooth. Thank you for highlighting your salesperson’s excellent assistance. Enjoy every drive.

July 08, 2026

A good sales team and good selection of models particularly of the model that I wanted with the features that I was looking for. Not rushed through the test drives or purchasing process. More

by Dot45
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Thom Howard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 08, 2026 -

Bill Brown Ford Inc responded

We’re delighted our sales team helped you find the Ford Explorer with the exact features you wanted, and that the test drive and purchase process felt unhurried. Thank you for choosing Ford, and we look forward to assisting you again.

July 06, 2026

Bill Brown Ford is a very good dealership with consistent customer relations. They are very willing to work with their customers. I have been satisfied with my experiences in the past 8 years. More

by SheldonB
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris McPeek
Jul 07, 2026 -

Bill Brown Ford Inc responded

It’s great to hear that our team’s collaborative approach and responsiveness have met your expectations for the past eight years. Thank you for choosing a new Ford Escape. We value your loyalty and look forward to serving you again.

July 06, 2026

They treat you like family,the person that waited on me was very kind and friendly he was not .stuck up.he laugh and joke and still got the job done More

by beverly.clay1
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chuck Fay
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 06, 2026 -

Bill Brown Ford Inc responded

Thanks for sharing how Chuck treated you like family while picking up your used Ford Edge. We’re glad his friendly, down to earth approach and efficiency stood out. Enjoy every drive in your Edge.

July 02, 2026

They respect you, help you with many options, and guide you through everything with patience and efficiency. More

by leklulguri
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Buchan, Donna
Jul 02, 2026 -

Bill Brown Ford Inc responded

We’re delighted our team showed you respect and offered a range of options. It’s wonderful to know they guided you through each step with patience and efficiency. Thank you for sharing your feedback.

July 02, 2026

Best dealership in lower Michigan they work with your needs and payments i absolutely love my salesman Scott Daughtry More

by jdesimo2
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Scott Daugherty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 02, 2026 -

Bill Brown Ford Inc responded

It’s wonderful to hear you felt supported throughout the process of securing your new Ford E150. Scott is glad he could find a payment plan that fits your needs. We appreciate your trust and look forward to helping you again.

1
...