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Bill Brown Ford Inc

Livonia, MI

4.9
381 Reviews
Located in Livonia, MI, Bill Brown Ford is the #1 Volume Ford Dealer in the World for 2 consecutive years 2021-2022. The Brown Family has been serving our community and its automotive needs since 1914. Our Michigan Ford dealership excels at meeting the needs and exceeding the expectations of our customers. With a commitment to adding value to our community, we've developed a long-standing reputation in Livonia and the surrounding areas for extraordinary service and care that you can always count on. From the minute you walk through our doors, our personable and highly professional sales team at Bill Brown Ford is here to assist you in any way possible. You can expect honest, upfront pricing, with no hidden costs while choosing from the area's largest inventory of new & pre-owned inventory. From minor repairs or general maintenance, to major repairs and collision work, you can count on our highly trained staff to repair your car the right way. Everything we do is about you, our customer for life. Visit us today and experience the difference, once you do you'll know where you belong. We Take Care of the Automotive Needs of Ford Drivers throughout Livonia, Farmington, Redford and Westland We here at Bill Brown Ford have made it our mission to provide a first class car-shopping experience to our valued customers throughout Livonia, Farmington, Redford and Westland. With our vast selection of new and used cars, you'll have the chance to browse our current inventory in a comfortable, stress-free shopping environment. Visit us to take a test drive, learn more about financing or service your car and we can assure that you'll always be well taken care of! If you place value on safety, dependability and comfort, then we have the perfect new Ford model. Take a test drive in a Ford Escape, Fusion, F-150, Explorer or Edge and prepare tof all in love with its sporty style, confident performance and modern, tech-focused cabin. That way, you'll enjoy every moment and mile on the road! It's no problem if you don't see a new car that fits into your budget. We're also stocked with a broad array of Certified Pre-Owned Ford models and used cars. At such affordable pricing, you'll save money on a pre-owned car without sacrificing style, capability or comfort! Now, we know auto financing is often a confusing process but that won't be an issue when you buy or lease from us! Our auto finance team will make it easy for you to secure a fair market price on your next car. Leave the details to us and you'll be driving a top-quality new car without exceeding your budget! You'll also want to take advantage of our Service and Parts Centers to keep your car in top condition for countless miles of daily driving. Our Ford experts know everything about your vehicle and we'll employ their expertise to provide the best possible care for your sedan, crossover or SUV! At Bill Brown Ford, our goal is to make the process of buying and maintaining your car as smooth and efficient as possible. Our expert team of professionals will be happy to answer any questions you may have and get you set-up for a test drive. If you're ready to do business with the best, then follow step-by-step directions to our convenient location in Livonia to get the ball rolling today!
Contact Dealership

32222 Plymouth Road

Livonia, MI

48150

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Showing 381 reviews

May 09, 2026

Fast and easy lease deals . Good service dept. Everything as as advertised no issues or last second switching. More

by douglas.neubecker
Sales Price Transparency
Purchase Time
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Recommend Dealer
Yes
Employees Worked With
Jeff Muntean
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 09, 2026 -

Bill Brown Ford Inc responded

We’re glad the lease process was straightforward and our service department delivered as promised. Thank you for choosing your new Ford, and we look forward to assisting you again soon.

May 08, 2026

Awesome place to deal with very friendly and wonderful costumer service they with go out there way get u what u need More

by robertcavallaro131
Sales Price Transparency
Purchase Time
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Recommend Dealer
Yes
Employees Worked With
Chris Baxter
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 08, 2026 -

Bill Brown Ford Inc responded

Thrilled to hear our team was friendly and went above and beyond to meet your needs. We’re grateful you chose us for your Ford purchase. Thanks for sharing your experience.

May 07, 2026

All the employees ate very professional very relaxed atmosphere very knowledgeable salesmen explained everything wrll More

by Npsanto
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
Yes
Employees Worked With
Frank Succurro
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 07, 2026 -

Bill Brown Ford Inc responded

We appreciate you noting our team’s professionalism and relaxed atmosphere. We’re glad Frank and everyone could clearly explain each step. Enjoy your new Ford.

May 07, 2026

I had a fantastic and easy buying experience! Will definitely be back for future purchases. More

by Zoekiz44
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 07, 2026 -

Bill Brown Ford Inc responded

It’s wonderful to hear your new Ford Escape purchase went so smoothly. Chris and our team appreciate your kind words and look forward to helping you with any future vehicles. Thanks for choosing Ford.

May 06, 2026

I have purchased more than 15 cars from Bill Brown. Each was a good experience and my trade-in values were rewarding. I also never had an issue with a car that wasn’t resolved satisfactorily. More

by Kevin’s
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes
Employees Worked With
Ron Nowicki
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 06, 2026 -

Bill Brown Ford Inc responded

We appreciate you choosing us for more than fifteen vehicles and for recognizing the value of our trade-in offers. We’re glad your Ford Escape and earlier cars were all resolved to your satisfaction. We look forward to assisting you again with your next Ford.

May 05, 2026

This dealership was very inviting reception area was very hospitable and my dealer Thom Howard was fantastic! More

by Jjneopolotin
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Thom Howard
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 05, 2026 -

Bill Brown Ford Inc responded

We’re delighted our reception area felt inviting. We’re pleased you chose a new Ford Explorer Sport and that Thom provided fantastic service. Please let us know if there is anything else we can assist with.

May 05, 2026

Donna Buchan is an A-1 salesperson… she works with you, responds and is genuinely sincere and wanting to help you out. Super work ethic!! More

by Kay
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Donna Buchan
May 05, 2026 -

Bill Brown Ford Inc responded

We’re thrilled our team’s genuine support and quick responses made your Ford Ranger buying experience exceptional. Thank you for highlighting the dedication and sincerity you encountered. Enjoy many miles of adventure in your new Ranger.

May 03, 2026

Nolan E was excellent and provided excellent customer service. Only one visit was required and the entire process was very easy. Car was delivered and ready the same week. More

by Skempton129
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes
Employees Worked With
Nolan Edgell
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 03, 2026 -

Bill Brown Ford Inc responded

Delighted Nolan provided attentive assistance and made the process straightforward. We’re happy that everything was completed in a single visit and your new Ford was ready within the week. Enjoy the drive!

May 02, 2026

I vote Bill Brown Ford #1 in satisfaction . They greet you when you come in. Rudy is an awesome salesman. More

by dianapostal
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rudy Cardenas
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 03, 2026 -

Bill Brown Ford Inc responded

Thank you for your five-star rating. It’s great to hear our team’s warm greeting made a difference and that Rudy delivered exceptional service. We look forward to welcoming you back.

May 02, 2026

Straight forward salesperson, finance department was easy to work with. Overall, a positive experience. I would recommend this dealership. More

by dj1pj2ej3
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kevin Black
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ron Nowicki
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 02, 2026 -

Bill Brown Ford Inc responded

It’s great to hear you had a positive experience with our sales and finance teams. We’re glad the process was straightforward. Enjoy your Ford Edge, and thank you for recommending us.

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