Dealer Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Bill Brown Ford Inc
Livonia, MI
352 Reviews
Located in Livonia, MI, Bill Brown Ford is the #1 Volume Ford Dealer in the World for 2 consecutive years 2021-2022. The Brown Family has been serving our community and its automotive needs since 1914. Our Michigan Ford dealership excels at meeting the needs and exceeding the expectations of our customers.
With a commitment to adding value to our community, we've developed a long-standing reputation in Livonia and the surrounding areas for extraordinary service and care that you can always count on. From the minute you walk through our doors, our personable and highly professional sales team at Bill Brown Ford is here to assist you in any way possible. You can expect honest, upfront pricing, with no hidden costs while choosing from the area's largest inventory of new & pre-owned inventory.
From minor repairs or general maintenance, to major repairs and collision work, you can count on our highly trained staff to repair your car the right way. Everything we do is about you, our customer for life. Visit us today and experience the difference, once you do you'll know where you belong.
We Take Care of the Automotive Needs of Ford Drivers throughout Livonia, Farmington, Redford and Westland
We here at Bill Brown Ford have made it our mission to provide a first class car-shopping experience to our valued customers throughout Livonia, Farmington, Redford and Westland. With our vast selection of new and used cars, you'll have the chance to browse our current inventory in a comfortable, stress-free shopping environment. Visit us to take a test drive, learn more about financing or service your car and we can assure that you'll always be well taken care of!
If you place value on safety, dependability and comfort, then we have the perfect new Ford model. Take a test drive in a Ford Escape, Fusion, F-150, Explorer or Edge and prepare tof all in love with its sporty style, confident performance and modern, tech-focused cabin. That way, you'll enjoy every moment and mile on the road!
It's no problem if you don't see a new car that fits into your budget. We're also stocked with a broad array of Certified Pre-Owned Ford models and used cars. At such affordable pricing, you'll save money on a pre-owned car without sacrificing style, capability or comfort!
Now, we know auto financing is often a confusing process but that won't be an issue when you buy or lease from us! Our auto finance team will make it easy for you to secure a fair market price on your next car. Leave the details to us and you'll be driving a top-quality new car without exceeding your budget!
You'll also want to take advantage of our Service and Parts Centers to keep your car in top condition for countless miles of daily driving. Our Ford experts know everything about your vehicle and we'll employ their expertise to provide the best possible care for your sedan, crossover or SUV!
At Bill Brown Ford, our goal is to make the process of buying and maintaining your car as smooth and efficient as possible. Our expert team of professionals will be happy to answer any questions you may have and get you set-up for a test drive. If you're ready to do business with the best, then follow step-by-step directions to our convenient location in Livonia to get the ball rolling today!
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
Service
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 352 reviews
February 26, 2013
This is my second purchase of a new vehicle from Rick Vaughn at Bill Brown Ford. He was so thoughful and kind on my first car, I would only go back to him when the time came for me to get a new car. Ri Vaughn at Bill Brown Ford. He was so thoughful and kind on my first car, I would only go back to him when the time came for me to get a new car. Rick makes me feel so comfortable. He was patient and thorough from the time we discussed what car would be best for me to the very end when he handed me the keys to my new Ford Fusion! Rick Vaughn is a great asset to the Ford family and Bill Brown Ford! More
by kaychristen
Employees Worked With
Rick Vaughn
January 16, 2012
I had a great experience at Bill Brown Ford last month (December of 2011). I worked with Tom Smith specifically because he has helped out my family and friends in the past with new/used vehicles. After (December of 2011). I worked with Tom Smith specifically because he has helped out my family and friends in the past with new/used vehicles. After initially meeting with Tom, I narrowed my choices down to a 2012 Focus and a 2012 Fusion. Tom was extremely patient and helped me understand the main features of (and differences between) both of these vehicles. Tom went with me on three test drives: Focus (sedan), Focus (hatchback) and a Fusion. Before test driving the Focus Hatchback (Titanium), we hooked my cell phone up to SYNC/My Ford Touch. Then during the test drive, we tested it out by making/receiving phone calls safely and hands free. It was a blast! Also, after test driving the Fusion, he even had me back up the car back into the parking spot with the help of the the rear view camera (which shows up in the rear view mirror). It was very cool :) I ended up going with the Fusion SEL. The Focus is a great car, but in the end I decided I was looking for more of a mid-size car, and the Fusion had the space that I needed. The Fusion, along with Sync and the back-up camera, has been a perfect choice. I am very happy with my decision. Tom Smith was extremely helpful and I enjoyed my experience with him. The test drives were just what I needed to make the final decision. I would definitely recommend Bill Brown Ford and Tom Smith. More
by Jason B.
Employees Worked With
Tom Smith
