Bill Collins Ford Lincoln

The Service Department for Lincoln customers is outstanding. Chris provides the best Customer Service and goes above and beyond to ensure everything meets your needs. I recommend this service to outstanding. Chris provides the best Customer Service and goes above and beyond to ensure everything meets your needs. I recommend this service to all my friends and family. More

Great experience as always!! Noah was INCREDIBLY helpful. I knew what I wanted and he made it happen. My family has been going to Bill Collins my entire life and I don’t see that changing! I knew what I wanted and he made it happen. My family has been going to Bill Collins my entire life and I don’t see that changing! More

Great service team. Took care of me and my vehicle, They made sure all my questions were answered and my vehicle was better than when it came in. If you come to service make sure you ask for Tony Perry. made sure all my questions were answered and my vehicle was better than when it came in. If you come to service make sure you ask for Tony Perry. More

Excellent in-person service. Called about a recall and oil change appointment, but the guy on the phone was quite rude ... so much so that I considered switching Ford dealerships for my service needs. Bu oil change appointment, but the guy on the phone was quite rude ... so much so that I considered switching Ford dealerships for my service needs. But I went in the following day and as usual, the in-person service I received was top-notch (I could tell it wasn't the guy on the phone from the previous day) and I even had my 15K service done, which I didn't know I needed until my in-person rep mentioned. Great save of a nearly lost customer by Joseph Heun, my in-person rep. More

Joe did a great job taking care of my family. We were in for 2 separate warranty issues on a 2019 f150 and on a 2020 explorer. He did a great job communicating with us and worked to get the problems resolve for 2 separate warranty issues on a 2019 f150 and on a 2020 explorer. He did a great job communicating with us and worked to get the problems resolved with minimal impact on our lives. Highly recommend More

I totally love this dealership and their entire service department. Enough can't be said about their professional behavior, knowledge base and speed of delivery. Tony Perry is outstanding and a jewel in department. Enough can't be said about their professional behavior, knowledge base and speed of delivery. Tony Perry is outstanding and a jewel in Bill Collin's crown. More

Lincoln service was friendly and easy. It takes a while when waiting so It will be nice when the pick up service is available again. when waiting so It will be nice when the pick up service is available again. More

Service is really slow. Took truck to have sunroof repaired and taking over 2 weeks. For repair Don’t be in hurry if you need repairs. repaired and taking over 2 weeks. For repair Don’t be in hurry if you need repairs. More

It was a nice experience. Nancy Wells is such a pleasure to work with. Will be back when my husband gets his f150. Very nice. to work with. Will be back when my husband gets his f150. Very nice. More

The only complaint I have is the fact that they wouldn't have time to fix a recall item but were able to do a tune up and coolant flush in addition to oil change and tire rotation. All paid items. Yet they have time to fix a recall item but were able to do a tune up and coolant flush in addition to oil change and tire rotation. All paid items. Yet they had my truck for only 4and 1/2 hours. Oh and they suggested the tune up and coolant change-$600. More