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Bill Collins Ford Lincoln

Louisville, KY

3.5
355 Reviews

4210 Bardstown Road

Louisville, KY

40218

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355 Reviews of Bill Collins Ford Lincoln

January 23, 2019

The works service Had 2 trucks serviced and everything went smooth. The customer service rep was very helpful and professional. Will continue to have all my work done a More

by Greg
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex
January 23, 2019

Professional, courteous, knowledgeable Service! The staff from beginning to end were professional and courteous helpful and concerned about my time and put my wellbeing as a priority and gave me hel More

by Grandmarq2006
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zach and wacky willies staff and office Gal I think Sandy
January 23, 2019

Service exceeded expectations I went to the Express Lane to get an oil change. I mentioned I was still having an issue with my windshield washer after replacing the pump on a prev More

by Mark1950
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charlie
January 15, 2019

Excellent service Very friendly service writer, I waited in the Lincoln Room, and the service did not take as long as he quoted me. I enjoyed a cup of hot coffee. More

by Dale and Suzanne T.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Do not know the names
January 11, 2019

2012 Focus transmission All service people should be like Tony Perry he has helped me through my most difficult times with my 2012 Ford Focus. I have always had a Ford but th More

by Billyg
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Perry
January 08, 2019

Emergency service required Engine light came on and my vehicle required immediate service. Tony and others at the service desk were very helpful in getting me in 10 minutes bef More

by Cobat
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony
December 27, 2018

Service Tony was great to work with. He was very professional and the quality of the work was exceptional. I highly recommend Bill Collins Ford for Service More

by Todd
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Perry
December 12, 2018

great service Manager was very friendly and provided great service! He provided suggestions for times to come in to obtain faster service. He is a great manager! More

by tiapfeffer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Quick Lube Manager
December 08, 2018

Mr Jack Our car was fixed good and we are ok with it. The young lady that worked with us was very nice and good. Love the work done this time. More

by jack
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ann
December 07, 2018

Oil change The price can’t be beat. Very friendly and knowledgeable folks. Waiting area is quite comfortable. The staff will work with you if you need transporta More

by Torp
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charlie Ackridge
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