Bill Collins Ford Lincoln

Very nice from the time I stepped in the door....Price a little high but what isn't... Good experience...thanks +++ little high but what isn't... Good experience...thanks +++ More

Everyone was very helpful. I never felt pressured to have more work done. I've been here many times and I always get good service. more work done. I've been here many times and I always get good service. More

I have a 2018 Ford Expedition Max. It has been at Bill Collins on and off for months, I have filed 3 Complaints to Ford Customer Servitve Departments. I have had multiple case number. My vehicle still h Collins on and off for months, I have filed 3 Complaints to Ford Customer Servitve Departments. I have had multiple case number. My vehicle still has the same issues. The computer GPS doesn’t work more than it works, When my iPhone is connected, the computer cuts calls off doesn’t work, the fan runs hard all the time, the suspension is a mess the car bounces all over the road. The inspector from customer service & Bill Collins can’t fix it. What they do never last more than starting & driving the car 2-3 times. I think the technicians need more training, The entire experience has been a disaster and my $80,000. Vehicle has soured me on Fords. I have bought Fords for 50 years. More

Sales are great service is awful . Won’t return phone calls and seem to lie calls and seem to lie More

Had great communication about the status of our vehicle and explanations about the work completed on our Expedition. Also details about the work that was not necessary at this time. and explanations about the work completed on our Expedition. Also details about the work that was not necessary at this time. More

Great experience! I bought a brand new F150 and traded in my car. They gave me a great price for my car and the experience was very fast. I don’t ever think I was in and out of a dealership as fast. Missy wa my car. They gave me a great price for my car and the experience was very fast. I don’t ever think I was in and out of a dealership as fast. Missy was the sales person who took care of me. She was very professional and just a pleasure to be with. I had to bring the car back a couple days later to have a scuff that I saw on the paint. They took care of me and buffed it out quickly while I waited and filled up my tank for me. Overall an amazing experience. More

Service writer took great care of me. Kept me updated on what time I was going to get my car back. what time I was going to get my car back. More