Bill Currie Ford

Avoid Bill Currie Ford — Dishonest Dealership Practices Do not buy your car from Bill Currie Ford. This dealership does not operate with honesty or integrity. The finance manager outright lied Practices Do not buy your car from Bill Currie Ford. This dealership does not operate with honesty or integrity. The finance manager outright lied to me — twice — just to squeeze a little more money out of the deal. I came in ready to pay with a check, but was told the price I was offered could only be honored if I financed the vehicle. I asked very clearly, twice, if I would accrue any interest before making the first payment. He assured me both times that I would not, and that my payment would be the same 30 days later as it would be that day. That was a lie. I was charged interest starting the moment I walked out of his office. To make matters worse, I never received a bill. When I called the dealership to request the payoff information, they told me the first payment wasn’t due until May 20. That too was false. It’s now May 12, and I’ve already missed a payment and have been accruing interest daily. This dealership cannot be trusted. They’ll say whatever it takes to close a deal — even if it means misleading the customer. Save yourself the frustration and financial damage. Buy your car elsewhere. More

I guess I should have read the reviews about how bad your service department was before allowing them to take my car to install a lift, wheels, and tires. A job that only requires 6-8 hrs of SRT time has tak service department was before allowing them to take my car to install a lift, wheels, and tires. A job that only requires 6-8 hrs of SRT time has taken well over 30 hrs and has been accompanied by continuous lies, misinformation, horrible communication, and now faulty re-work. I will be leaving negative reviews like everyone else, just thought you should know. It’s time to erase your service department and start over. I literally could have completed this job in my garage at home in under 8 hrs. More

If I could leave negative stars I would. An absolute nightmare of an experience that left me feeling legitimately dehumanized. Felt like I was a burden to my salesman after I spoke on the ph An absolute nightmare of an experience that left me feeling legitimately dehumanized. Felt like I was a burden to my salesman after I spoke on the phone for an hour with someone about the vehicle I wanted and then drove an hour and 45 minutes to purchase it. They sold my vehicle trade in before they’d finalized our side of the sale and now both mine and my husband’s credit is RUINED because of the missed payments from my trade in. They kept sending us different documents each time because something was “missing”, and the prices and interest were different and higher each time. I begged the manager for help and it felt like our treatment got exponentially worse after that. The service advisor Zoie literally made me cry after I missed the appointment to have their employees pick up my vehicle from my house because I had an emergency with my newborn child. They promised to do a 100k mile service when they did pick it up, but they didn’t, and instead somehow used up 150 miles worth of my gas and left me with barely enough gas to get it to the station. The car in question has also had a nail in the tire that has been continuously losing air since I drove it home. And as a cherry on top, the GPS device that they installed without prior notice OR CONSENT (we went through the documents and checked) has drained the power so bad that we cannot even get the car to start with a jump now. I’m lucky my husband is a mechanic. If this happened to someone else they would be out THOUSANDS of dollars with the amount of work my husband has already put into it. Do yourself a favor and go anywhere else. I never give bad reviews and I always try to give people the benefit of the doubt but I am in the process of reporting this company to the Better Business Bureau because we have been taken advantage of and mistreated on almost every step of this journey More