Bill Currie Ford

Karina Almirola is AMAZING! Superb Customer service! We were looking for a new vehicle for our family. Always loved Ford. We met with Karina who was amazing! She met all of our needs. Found the perfect We were looking for a new vehicle for our family. Always loved Ford. We met with Karina who was amazing! She met all of our needs. Found the perfect car and best financing for our needs. Don't let her youth mislead you for experience! she is a Firecracker and knows how to make a customer find what they are looking for! even after the sale Karina followed up to ensure our satisfaction. Karina never made us feel pressured, we were there with our two girls and Karina made sure they were never made to feel uneasy. We highly recommend Karina Almirola to anyone who is looking for an Honest, Quality Driven, Customer Satisfaction Goal orientated, NO PRESSURE SALES person. to anyone who is looking into purchasing a new vehicle. Thank you Karina you are one in a million! More

Great experience! Luz Serrano was the sales person who helped us. She was perfect for us from the get go! Professional without being aggressive, and listened to what w Luz Serrano was the sales person who helped us. She was perfect for us from the get go! Professional without being aggressive, and listened to what we wanted . She stayed on top of everything and found us the car we were looking for. She was never pushy, just the right amount of contact that we felt very comfortable and confident with her and that she really had our best interest in mind. The day we came in to look at the car, she told us she had moved it under cover because she thought it might rain. It didn't but knowing that she had the foresight to think of that really impressed us. It's the little details that really tell you about someone, this told us that we were dealing with a salesperson that really tries to think of everything. She made it a very pleasant experience. When it came to negotiate the price for our trade in I knew they were going to low ball us, then Dan and I discussed it and came to a mutually agreed fair price. I thought he was very professional and actually a very nice and friendly person. Luz and Dan were a pleasure to work with. We bought the car and would feel confident in dealing with them in the future and recommending Luz to our friends. More

This service department is unbelievably slow and inept It was a great experience when I bought my car at Bill Currie Ford two years ago. I even bought the maintenance package that includes oil changes for It was a great experience when I bought my car at Bill Currie Ford two years ago. I even bought the maintenance package that includes oil changes for 5 years however I've only had my oil changed there twice (the first two oil changes) because the first oil change took almost two hours, I thought to myself I must have come at a bad time of day or an exceptionally busy day so I didn't think that much about it. My second oil change took nearly three hours (I'm not exaggerating in the slightest). a few days later I received a survey by email, I took it explaining that I was satisfied with the work performed but was extremely unsatisfied with the amount of time simple oil changes take there, no response from Bill Currie Ford. On my third attempt to have my oil changed, I drove up a guy asked me if I had an appointment, no I said i wasn't aware you could even make appointments, I then go inside where he tries to hand me off to one of the guys who handles the paperwork and was told (I kid you not) "I can't help you, I go to lunch in 15 minuets". So I move to the next desk (the only other guy working inside) and was told "I cant help you right now either, I'm on the phone with an insurance adjuster". So I left drove home called them spoke to a manager about the situation, he apologized and told me if I made appointment through the website this wouldn't be an issue anymore. Well, when you go to the website to make an appointment you request the day and time frame (morning or afternoon), submit and someone will contact you shortly. Three attempts three separate days later I've never heard back from them so I ended up taking my car for its (by now overdue) oil change to a place on S. Dale Mabry I was in and out in 15 minuets. It was costly especially since I've already paid Bill Currie Ford for five years worth of oil changes. Fast forward to today, my car wouldn't start (it's only two years old and still under warranty) I called Bill Currie Ford to ask what I needed to do. I was told to call Ford roadside assistance which I did, they were great, I had a guy here in less than an hour. We jump started the car and he told me it was still under warranty so have it replaced with my dealer. I called Bill Currie Ford and was told to " bring it in tomorrow", I asked if I could make an appointment so I wouldn't be there for hours he said and I quote "No, just plan on being here half of the day 4 to 6 hours" and hung up! Needless to say I'll just purchase the battery and change it myself tomorrow, I can have that done in an hour not 4 to 6. Seriously reconsider buying your vehicle from Bill Currie Ford and defiantly DO NOT BUY A PRE PAID SERVICE PLAN FROM THEM! I purchased the battery for $132.68 and installed it today ... It took me about 40 minuets. More

Great Job! We were looking for an Explorer XLT with a moon roof. Bill Currie Ford was the only dealership in Florida that had the vehicle we were looking for. We were looking for an Explorer XLT with a moon roof. Bill Currie Ford was the only dealership in Florida that had the vehicle we were looking for. Laura was the sales person who handled everything. She did a great job. She was very easy to work with and made the car-buying experience very pleasant. I highly recommend working with Laura and Bill Currie Ford! More

Pedro Centeno was great This is the 2nd vehicle we have bought from Bill Currie Ford. Pedro Centeno was very friendly and informative. Jeff Camara did a great job and gave us This is the 2nd vehicle we have bought from Bill Currie Ford. Pedro Centeno was very friendly and informative. Jeff Camara did a great job and gave us a great deal. It was by far the easiest vehicle purchase I have ever experienced. I will definitely buy my next vehicle from them. More

Degrading Finance Manager As a write in FORD SURVEY, Laura Sanchez was very professional and delightful to work with on my deal. However, the business manager GEORGE DOUMIT was As a write in FORD SURVEY, Laura Sanchez was very professional and delightful to work with on my deal. However, the business manager GEORGE DOUMIT was one of the most belitting, degrading finance manager I have ever encountered. The worst part was that he even mocked the fact that I am on full disability with Post Traumatic Stress Disorder. He is a detriment to the business and should be disciplined if not fired. More

A second and positive review of Bill Currie Ford Service. I had previously sent a review that was not a very positive view of their service dept. After sitting down and discussing my concerns with Mark Wilty I had previously sent a review that was not a very positive view of their service dept. After sitting down and discussing my concerns with Mark Wilty, Service Mgr. on the service of my '95 Ford SHO I was satisified with his solution to my concerns. I would now give the Bill Currie a positive in that if you are not satisified with their service tey will make it right. Talk to Mark Wilty. P.S. I was told that Tony---went to Detroit to accept his nomination by Ford Motor Co. as the #1 service tech. in the U.S.! He worked on my SHO. More

Excellent Experience We leased a car 2 years ago from Bill Currie Ford and had an enjoyable experience - they helped us into the right car at the right price. When it was We leased a car 2 years ago from Bill Currie Ford and had an enjoyable experience - they helped us into the right car at the right price. When it was time to turn in our leased car, we drove over from Orlando and the staff was once again a pleasure to deal with. We worked with Jim Fox and Jeff Camara for both deals and felt they were sincere and genuine in their desire to help us. They are friendly, professional, no high pressure and strive to accommodate the customer. I definitely recommend them. More

Best experience in 50 years of car buying I bought my first new Ford in 1964. Since then I've bought at least fifteen more, from dealers all over the U.S. Far & away, this was the best, most p I bought my first new Ford in 1964. Since then I've bought at least fifteen more, from dealers all over the U.S. Far & away, this was the best, most pleasant experience ever. I was dreading going into a dealership in a new area (we recently relocated), but had been to Bill Currie for service when we arrived, and was impressed with how I was treated. The trade/sale transaction was done in a no-nonsense manner.Ken Lee, our sales associate, understood that we were serious buyers and that we expected some back & forth (minimal), but wanted no drama. After all was said and done, we bought the new vehicle and it was a total pleasure. George Doumit handled the documentation with equal professionalism. What a pleasure! The most pleasant experience my wife and I have ever had, buying a vehicle. I would refer Bill Currie and the gentlemen (and I do mean gentlemen) who took care of us, to anyone needing a vehicle in the Tampa area. More

One of the most plesant buying experiences ever! I was hunting for a new car, and being very upside down in a car I bought only to get me out of a worse situation, I went on a search for the car I ac I was hunting for a new car, and being very upside down in a car I bought only to get me out of a worse situation, I went on a search for the car I actually wanted a 2014 Ford Fusion. After traveling over an hour from Sarasota to the tampa area, I visited the dealer I last bought a ford at, brandon ford. There after asking for a sales person, I was told by him, my trade (a 2012 Focus Titanium) was only worth 12K (blue book 17) and that no one would want to finance a new car with rolled over debt. He wanted to run a credit report before even looking at a car. After being made so upset at how unwilling he was to help, I took my friends advice and drove about 20 minutes into tampa to Bill Currie Ford. What an absolutely refreshing experience this was. I was warmly greeted by Karina who I told about my bad experience and sweetly said "we will get you in a car, don't worry" and worry I didn't. We quickly found the exact car I wanted and worked out an excellent price, and I got exactly what I wanted for my trade. Karina was possibly the most accommodating person Ive ever met, trying to get me the most for my trade, letting me know the tricks dealers do to make price's look cheaper, and making sure the car I got was the one I wanted. She even went as far (because Im a big texter) to give me her cell phone to txt her if I ever needed anything. She even on a seeing hot day was nice enough to run around in the heat to get everything done so me and my friends could be in and out when we needed to due to time constraints. When I came to pick up the car she had it looking beautiful and clean and I cant say Ive ever been more comfortable with a sales person in my life. Karina is a true and genuine woman with a wonderful sense of humor and a big heart. I wish her all the best and I will be referring every one I know to her. She alone (beyond the awesome deal) was well worth the 1.5 hour drive to Tampa, and I know that I will be sure to purchase from there and from her again. More