Bill Dickason Chevrolet Buick - Service Center

Definitely was a great experience. During the time of my vehicle being serviced I was able to be shuttled to work on time. When the repairs were complete they brought my vehicle and dr During the time of my vehicle being serviced I was able to be shuttled to work on time. When the repairs were complete they brought my vehicle and dropped it off at my workplace. More

Great service department with knowledgeable customer service reps. Willing to go the extra steps to get repairs right. service reps. Willing to go the extra steps to get repairs right. More

The staff is very friendly and kept me updated through the whole process. Fast service too. Highly recommend. the whole process. Fast service too. Highly recommend. More

As always courteous and prompt service. Chris and his team do a great job. I will continue to drive from Tyler to Gladewater for my service needs. Chris and his team do a great job. I will continue to drive from Tyler to Gladewater for my service needs. More

Excellent customer service, they weren't quite open when I arrived but let me in anyway and got started with my vehicle I arrived but let me in anyway and got started with my vehicle More

Fast friendly service. Always professional and treat me like family and get everything taken care of! Always professional and treat me like family and get everything taken care of! More

Excellent service and very polite and efficient staff. I will certainly come back to this location for my next service. I will certainly come back to this location for my next service. More

Mariela and overall customer service was excellent! I spoke with one technician, TJ maybe, who was very helpful. I had a couple hiccups after picking up my truck but Mariela and team were very responsi I spoke with one technician, TJ maybe, who was very helpful. I had a couple hiccups after picking up my truck but Mariela and team were very responsive and got me everything I needed. The only reason I gave 4 stars instead of 5 is because there was a 3% credit card fee added to my total. The service was already more than what I pay at another dealership, so the additional 3% was disappointing. They gave away free pies to customers, which I thought was a little odd, albeit nice, but I would rather have no credit card fee than a pie. More

Great customer service - I made my appointment and everything was handled in a timely manner. everything was handled in a timely manner. More

I did not receive a satisfactory explanation of the repairs. I do not feel confident about the service necessity for the alternator. I would like to have received more details about the battery and a repairs. I do not feel confident about the service necessity for the alternator. I would like to have received more details about the battery and alternator damage from the service manager. More